Customer reviews from westinghouse.com
Westinghouse - 14,500-Watt/11,500-Watt Remote Start Tri-Fuel Portable Generator with Transfer Switch Outlet, Remote Start and CO Sensor - Blue
Average customer rating
4.9 out of 5
4.9
(9,895 Reviews)
Open Ratings Snapshot
Rating breakdown 9,895 reviews
5 Stars
8,701
4 Stars
1,037
3 Stars
107
2 Stars
24
1 Star
26
98%of customers recommend this product. 
(
8,811 out of 9,011
)
Best Buy Privacy Policy
Customer Reviews for Westinghouse - 14,500-Watt/11,500-Watt Remote Start Tri-Fuel Portable Generator with Transfer Switch Outlet, Remote Start and CO Sensor - Blue
Customer Rating
2 out of 5
2
Was great, now doesn’t run.
on April 14, 2026
Posted by: CGWel
from Decatur, TN
When it runs, it is great. After a few weeks, it quit and now won’t start on gasoline or propane. Oil has been changed, all filters cleaned, spark plug replaced, fuel solenoid good. Looks like some sort of electrical issue.
No, I would not recommend this to a friend.
Response from westinghouse.comBy Sydney, Westinghouse, April 28, 2026
Hello, thank you for letting us know about this. We are genuinely sorry to hear about it. I have passed your feedback along to our quality control team to ensure that we are producing the best units possible. Please contact us at 1-855-944-3571 or support@westinghouse.us and we will look into the matter.

Thanks,
Written by a customer while visiting westinghouse.com
Customer Rating
4 out of 5
4
Awesome purchase
on April 13, 2026
Posted by: Generio
from North Carolina
I bought this in January and never used it for long. I bought it to power most of my house during a power outage. I tested it and it held the load fine.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great features especially hook up features
on April 13, 2026
Posted by: Nan49
I’m very happy with my generator I feel I made a great decision buying this generator
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Has all the features I need.
on April 13, 2026
Posted by: Ed 72
This generator offers many options to use. Big enough to do what l need.
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
First Generator Very Impressed
on April 13, 2026
Posted by: Michael222
Very well built, easy to put together, started up right away and runs smooth. Powers everything I need and I love the Tri-Fuel option. Would definitely recommend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
so far so good!
on April 13, 2026
Posted by: psweet70
from NH
Just received the generator on Friday. Was easy to assemble even with the weight. Engine fired up on the first try.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
perfect Generator
on April 11, 2026
Posted by: JM123
Perfect generator to power the whole house. Great with remote control, starts on the first try.
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Impressive
on April 10, 2026
Posted by: Dro76
from North Carolina
Just purchased this generator and I am impressed with the quality.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
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