Customer reviews from westinghouse.com
Westinghouse - 14,500-Watt/11,500-Watt Remote Start Tri-Fuel Portable Generator with Transfer Switch Outlet, Remote Start and CO Sensor - Blue
Average customer rating
4.9
(9,895 Reviews)
Rating breakdown 9,895 reviews
5 Stars
8,701
4 Stars
1,037
3 Stars
107
2 Stars
24
1 Star
26
98%of customers recommend this product.
(
8,811 out of
9,011)
Customer Reviews for Westinghouse - 14,500-Watt/11,500-Watt Remote Start Tri-Fuel Portable Generator with Transfer Switch Outlet, Remote Start and CO Sensor - Blue
Customer Rating
5
Generator - you get what you prepare for
on May 13, 2026
Posted by: CK40
Everything is convenient built very well and starts instantly. I've had 2 other brands and this one takes the trophy No comparison. I live in Houston and have a transfer switch. so this could be an important lifesaver !
Written by a customer while visiting westinghouse.com
Customer Rating
2
Read this if your running natural gas!
on May 13, 2026
Posted by: DanFink
from Denison, TX
This generator does NOT come with a 3/4 inch quick connect adaptor for the natural gas as show in the pictures. It comes with a 3/8 inch male flared adaptor for the natural gas inlet. If you hook the natural gas up with a 3/8 inch hose, it will NOT run because the pressure drop in too great. You have to purchase a 3/4 inch hose to keep enough pressure moving to the end of the hose, then series of downsizing adaptors to fit their 3/8 inch adaptor at natural gas inlet. There are ways to get this to run on natural gas but you are going to have some hoops to jump threw. It would be much easier if this generator was so they way it appears in the photos, with a 3/4 or 1/2 inch quick connect.
No, I would not recommend this to a friend.
Response from westinghouse.comBy Sydney, Westinghouse, May 20, 2026
Hi,
Thank you for your review. We sincerely apologize for the confusion and inconvenience, thank you for bringing this to our attention. We'd like to look into this further. At your earliest convenience, please contact us at westinghousevip@westinghouse.us so we can look into this for you.
Thanks,
Thank you for your review. We sincerely apologize for the confusion and inconvenience, thank you for bringing this to our attention. We'd like to look into this further. At your earliest convenience, please contact us at westinghousevip@westinghouse.us so we can look into this for you.
Thanks,
Written by a customer while visiting westinghouse.com
Customer Rating
5
Easy to use.
on May 13, 2026
Posted by: acb100
from Strongsville OH.
Just received my wgen11500 .I was really impressed with the quality of the generator truly a heavy duty unit. Took me about 1 hr to unpack and assemble. took it next to plug it in his 50 amp receptacle to try it out ,we were able to run his whole house including the ac. truly a beast of a generator!!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
almost can't wait for the next outage
on May 11, 2026
Posted by: farrellian
Happy to have one now! Can't wait to try it! And my reply needs to be at least 28 characters!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Clean but heavy
on May 11, 2026
Posted by: Wellt
from Memphis
Just bought it and seems like its gonna do the job i need. Will renew once used
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
powerful and great value
on May 11, 2026
Posted by: luew
from akron
Just bought, having electrician install my 50amp outlet. This thing should run my entire house +ac. Looking forward to the next outage!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
First Gen
on May 11, 2026
Posted by: Hamm0
from Houston, TX
This is my first generator purchase, product is amazing. Using to power whole house after installing a smart start on the A/C. Couldn't be happier.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
From 5500 to 11500
on May 11, 2026
Posted by: sjk12165
from Houston, TX
Difficult to move at first, however once the wheels are on... easy, peasy. I've run this now on both propane and natural gas. What a difference! No more running to the station to fill up the multiple fuel cans. No more worrying about gasoline going bad. No more transferring fuel from cans to cars at the end of the season. Hooray!
Running the generator for a short time each month will be so much easier with the propane connection. Then, during a power outage, natural gas will be constant (fingers crossed).
I love the start and stop button. No more pulling the cord.
I upgraded from a 5500 gasoline only to this beautiful 11500. I've connected the unit to the transfer switch and tested the complete setup process. It could not be any easier. We can now run the essential lights/receptacles around the house. We will have internet, TV and radio. I can even run the 3.5 ton AC (w/soft start) unit without issue. We are ready for the next power outage.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com