Came in great condition, Followed instructions, Would not start, Called helpline and they picked right up and were amazingly helpful, they emailed me a service bulletin that was pretty easy to follow, Aparently the choke gets stuck after being stored and transported. All I did was move the chock, and it started right up. It has started ever since, I have started it probably 20 times with the push button start and also the included remote control. Seems to work well now. I also ordered the high altitude kit for it that costs $18. For the price this generator is great, and has way more perks than the Honda. My unit came with the 30 amp plug facing the right way, and a remote control. If it will continue to run like it is right know I would give it a 5 star. I am giving it a 3 star just because it would not start at first, and had to call the company.
The iGen4500 is a super quiet inverter generator with high power output. I bought the 4500 to run my camper for offgrid camping. I love the remote start.
We have a Honda Handi 3000 and this as quiet as it. Lots cheaper to buy. Honda $2000 this one $949. This one also has electric and remote start. Honda does not.