Customer Reviews for Westinghouse - 5,000-Watt Gas Powered Portable Inverter Generator with Recoil Start, LED Data Center - Blue
Customer Rating
4
Great generator, but I had to work on it.
on August 22, 2018
Posted by: RLH1957
from Jonesboro, GA
Use for my RV. Generator is great but I should not have to refer to a service bulletin to get it to start. Automatic choke still not working correctly.
Powerful & quiet but one bug and a customer service fail
on August 22, 2018
Posted by: The Foje
from Neenah WI
We are using this on a 1974 40 ft Boatel Houseboat. It has enough juice for the AC, Fridge and even the 20 gallon water heater. When strapped to the swim platform you barely notice it running. I had one issue thus far where it would not start. I had to remove the maintenance panel and two 8mm hex screws to get another cover off of an air cleaner to get at the carburetor and manually flip the butterfly open on the automatic choke. Since then it has been fine. The battery and oil service doors fall of fairly easily when the machine is jarred where they simply do not fit tight enough. It's my opinion they should be tethered somehow. I called customer service to ask what if any protection the igen 4500 has in a case of overheating. They said they would look into it and call me right back with an answer. Six days since and still no call. I also received notice in the box that if I filled out this review I would get a free cover which I'll desperately need but after the fact I find out that they are completely out and sorry. I'll stick with it but at this point its a low 3 rating range. I would recommend it to a friend because of the great power at such low decibels - but caution them to beware.
This is used for power when I am working in the field. Plenty of power and quiet! I would purchase another and hook them up together should I need more power.
I researched hours for what I hoped would be the perfect generator. I have a "whole house", 11K generator, but store sold me on whole house when in fact I would have needed another 6-10K. So last year during Irma, the whole house decided to konk out and left me with no power. I borrowed a 3700 and ran 2 refrigerators, freezer, computers, tv & fans. It saved me as power was out exactly 6 days. So I settle on the iGen 4500 because of features and price and I can see I didn't make a mistake. I'll get to the cons but the pros: easy start and far quieter than I imagined. Had to keep going outside during test run just to make sure it was running. Love all the information on the digital screen and didn't even cough when I put a load on it. Seems to be frugal with the fuel use. The cons: First off the panels, all of which had to come off in order to access important pieces. The back for the battery, wire to connect battery was tucked so far under the unit you couldn't see it thru the access panel. They recommend draining fuel from the carb bowel after use but you have to take the five screws out of the side panel to access the unit. Why not use butterfly screws/bolts to make this process so much easier. On to oil access. You can see it but if your hands are big getting to the dip stick and getting it off and rethreaded takes some doing. Those are all minor details the company should be looking at and wouldn't deter me from buying this unit again. I don't want to have to use it but wow, what a great piece of mind I just bought. Had two other brands picked out but am sure this is the right one. With continued use maybe I'll update down the road.
I bought this for home power backup. Living along the Gulf Coast during hurricane season, you need to be self sufficient as we are subject to power outages. This generator will carry the load to allow us to maintain the basics of survival. The ease of operating will allow any of us to operate and maintain the generator. As with all equipment there are improvements that you would like to see but from an overall perspective this is a fine machine.