I bought my 4500 inverter last November. Pretty happy with it so far. I wish I would have bought the inverter that would accept gas or gas. My sourness towards Westinghouse is the cover they give you if you fill in a feedback request. Which I did. And, if you did fill this out they would give you a cover for your generator for FREE! The problem is, it doesn’t fit over your generator. They say it’s “ snug”! It doesn’t fit! They will send you a link of where to buy one that does fit…. How funny is that? Not a big deal for me! I just hate the false promises.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, February 26, 2024
Hi,
Thank you for sharing your feedback regarding your recent purchase. We're glad to hear that you're generally satisfied with its performance. We apologize for any inconvenience caused by the misunderstanding regarding the generator cover. It's disappointing to learn that the cover provided did not fit as expected. We understand your frustration with the situation and apologize for any inconvenience caused by this discrepancy. Our intention is always to provide products and services that meet or exceed our customers' expectations. If there's anything else we can assist you with or if you have further feedback to share, please don't hesitate to reach out to us at westinghousevip@wpowereq.com. Your satisfaction is important to us, and we're committed to ensuring that your experience with our products and services is positive.
My wife and I live in mariposa California the last storm dropped a big oak tree across our driveway. Pulling down the powerline. PG&E could not get here for two days, so we pluged in our generator, which promptly quit on us! I immediately got online and went through numerous reviews and decided on a Westinghouse inverter generator. My wife and I are extremely happy we did because this thing works amazing. Started on the first pole and runs nice and quiet, unlike our old conventional generator it also supplies, the perfect amount of power that we need. We’ve used it three times so far and are extremely happy with it!
Igen4500df worked well for two years. Remote electric start was one of the key reasons for purchase. It’s quite, delivers power well and is decent on run time. Unfortunately the electric start quit working about 18 months into ownership. I always keep it plugged in and checked the battery which has 13.4 volts so that’s not the problem. Just submitted a warranty request so hopefully they can resolve the problem.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, February 19, 2024
Hello, thank you for reaching out to us about the electric start module! We are sorry to hear about your experience with it and we will do our best to make things right! If you haven't already, please contact us at 1-855-944-3571 or support@wpowereq.com.