Customer Reviews for Westinghouse - 5,000-Watt Gas Powered Portable Inverter Generator with Recoil Start, LED Data Center - Blue
Customer Rating
5
GREAT GENERATOR!!!
on February 26, 2024
Posted by: mreese903
from Kilgore Tx
This generator is very quiet and has good power to run my race trailer, After looking at several comparable units this one was the best bang for the buck!!!
Bought this because our old conventional generator was too loud and annoying during an extended power outage at our home. This unit is very quiet and should be safer to use with our electronic devices. We won't have to refuel as often with the larger tank and easier for my wife to use with the electric starter.
I bought my 4500 inverter last November. Pretty happy with it so far. I wish I would have bought the inverter that would accept gas or gas. My sourness towards Westinghouse is the cover they give you if you fill in a feedback request. Which I did. And, if you did fill this out they would give you a cover for your generator for FREE! The problem is, it doesn’t fit over your generator. They say it’s “ snug”! It doesn’t fit! They will send you a link of where to buy one that does fit…. How funny is that? Not a big deal for me! I just hate the false promises.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, February 26, 2024
Hi,
Thank you for sharing your feedback regarding your recent purchase. We're glad to hear that you're generally satisfied with its performance. We apologize for any inconvenience caused by the misunderstanding regarding the generator cover. It's disappointing to learn that the cover provided did not fit as expected. We understand your frustration with the situation and apologize for any inconvenience caused by this discrepancy. Our intention is always to provide products and services that meet or exceed our customers' expectations. If there's anything else we can assist you with or if you have further feedback to share, please don't hesitate to reach out to us at westinghousevip@wpowereq.com. Your satisfaction is important to us, and we're committed to ensuring that your experience with our products and services is positive.