I purchased about 1 month ago, so I can't speak for it's reliability. To start the first time, you need to put in the oil and install the battery (both included), and fuel it up. Mine has the electric start and it started right up. It is pretty quiet. I like the controls give you alot of information about what is going on.
Have been looking at this generator for some time. Bought a W Gen 7500 two years ago, lots of hrs on it, but big and noisy, this model is quiet, and 70 lbs lighter, works perfectly on RV.
We just purchased the iGen4500 to replace the dual Honda EU2000i's. This unit has the power need to run our 5th wheel. It was easy to set-up. The remote start feature is awesome.
Contrary to some beliefs there is nothing wrong with this generator. Received it 26 June 2021 added oil and gas on the 27th it started right up and purred like a kitten very quiet even when not on Econ mode. Nothing wrong with the electric choke like others have said. Only thing that ticked me off was the side panel on the side where you check the oil received a crack on shipping. Westinghouse shipped me a new one the very next day after i reported it to them. The only issue will be removing the handle bolt holding the side cover on it is extremely tight used an impact and it still will not come loose i told Westinghouse someone tightened it too tight at the factory.This generator is unbelievable quiet have to hear to believe. I tested it with an electric drill on Econ mode no problem also a 500 watt work light the engine did not even speed up and the percentage meter did not even move. It should pull a 15,000 BTU RV air conditioner no problem.
Bought a few days ago, followed direction for checking battery hook-up and oil fill. Starts 1st press of the button. Checked remote. Bingo...Starts right off. All set for Boon docking....Thanks...This is just what I was looking for my RV E-Pro19