The generator arrived undamaged and packed well. It seems well built. It is quite heavy, although to be expected. Come with all accessories including remote start, oil fill tube (and oil), 12 Volt battery and trickle charger.
I bought the 4500 after a friend got one for our deer camp to supplement solar power. It is the quietest I have ever heard. Also because my 15+ year old one through a rod during a power outage in December. It is very simple to use and set up.