I received my iGen4500 today and it is everything as advertised. A quite unit as what I wanted for using while boondock camping. Runs all appliances including a 15k AC unit, could barely hear unit inside travel trailer even running at 75%. Very Pleased.
Bought this less than a year ago and used maybe 4 times after following the break-in instructions then just quit and wouldn't start. Customer Service believes the "TCI" needs replaced and is sending it to me. We'll see how that goes but so far I'm happy with the service.
I bought this generator for our first dry camping trip with our 24' travel trailer. It was easy to hook up as we only needed to plug in our 30 amp shore power cord to the generator. We used it about 3-4 hours every morning on a 3 day camping trip, and used less than a half tank of gas. We used our coffee pot, toaster, microwave and our electric fireplace for morning heat. The generator performed as advertised, and was very quiet. I am extremely satisfied with my purchase and would recommend it to anyone looking to power an average size trailer.