Customer reviews from westinghouse.com
Westinghouse - 5,000-Watt Gas Powered Portable Inverter Generator with Recoil Start, LED Data Center - Blue
Average customer rating
4.7
(7,462 Reviews)
Rating breakdown 7,462 reviews
5 Stars
5,854
4 Stars
1,365
3 Stars
157
2 Stars
33
1 Star
53
98%of customers recommend this product.
(
7,028 out of
7,182)
Customer Reviews for Westinghouse - 5,000-Watt Gas Powered Portable Inverter Generator with Recoil Start, LED Data Center - Blue
Customer Rating
1
Not 30 amp RV Ready
on November 21, 2024
Posted by: Rayman17
from Texas
This generator stopped working after 6 uses. Westinghouse will not warranty they said they googled it and I overloaded the inverter module on the generator with my 30 amp RV 15000 BTU which is on a 15 amp breaker. I did a video and shared it with them, and on start up amps only went to 27.6 for less than a second then dropped to 10.8 amps while using a 3500 watt Briggs & Stratton generator That I normally use with my RV. I also provided them with correct info from the A/C manufacture. This is what the manufacture said (The compressor will only pull locked rotor amps if the compressor is locked up, and if that were the case the compressor would pull locked rotor amps every time it tries to start. Normally when the compressor is starting it will pull 2 to 2 ½ times what the RLA state on the data sticker for the first split second and then drop back down to the running load amps it is rated at.) This is exactly what my video showed. (Sorry I'm not able to, load my video on this review.
The Specifications info on website is very misleading also no wear in manual or website does it talk about or show any information on what locked rotor amps the generator is rated for, but this is the reason they will not warranty.
The Specifications info on website is very misleading also no wear in manual or website does it talk about or show any information on what locked rotor amps the generator is rated for, but this is the reason they will not warranty.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, November 22, 2024
Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback to our quality control team and customer care team to ensure that we are providing the best experience possible. Please contact us at westinghousevip@wpowereq.com and we will escalate your case to ensure you get the help you need.
Thank you,
Cam - Westinghouse
Thank you,
Cam - Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great generator
on November 20, 2024
Posted by: Buckfoghorn
from Texas
Love how quiet it runs. Works great. Easy to start
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Right generator after the storm
on November 20, 2024
Posted by: Agileosprey
from NC
Bought the generator after Helene hit NC. Easy to set up and operate, much quieter than I expected, and provided adequate power for what I needed. Not to heavy and small enough to reasonably store until the next storm either in Fl or NC.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
The Best
on November 19, 2024
Posted by: happy outage
from McCormick S.C.
Very Quiet even under power.Remote starting is Fantastic.Everything you could imagine in a medium size.Love it
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Awesome Generator!
on November 18, 2024
Posted by: OzzieMan
from Oregon
Works great, very energizing. Perfect for hunting this fall and camping over the summer.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Very quiet and so far it’s been a great purchase
on November 18, 2024
Posted by: Wallmur
from Green River Wyoming
So far no complaints. Would recommend to anyone. Wonderful product.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great features
on November 17, 2024
Posted by: Homeowner55
from South Carolina
I bought this after hurricane helene left most of our state without power for days. Easy to use, quieter than most, and so far reliable.
Written by a customer while visiting westinghouse.com
Customer Rating
5
Fuel Capacity
on November 16, 2024
Posted by: Pmoog83
from Cowpens,SC
I bought this a little over a month ago, for the price of the unit given the fuel capacity and output there wasn't a better one out there in the inverter/ generator market! This thing runs great, does what I need it to, and comes with everything to get you going right out of the box!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com