Customer reviews from westinghouse.com
Westinghouse - 14,500-Watt/11,500-Watt Dual Fuel Portable Generator with Transfer Switch Outlet, Remote Start and CO Sensor - Blue
Average customer rating
4.9 out of 5
4.9
(7,449 Reviews)
Open Ratings Snapshot
Rating breakdown 7,449 reviews
5 Stars
6,625
4 Stars
731
3 Stars
62
2 Stars
16
1 Star
15
98%of customers recommend this product. 
(
6,808 out of 6,975
)
Best Buy Privacy Policy
Customer Reviews for Westinghouse - 14,500-Watt/11,500-Watt Dual Fuel Portable Generator with Transfer Switch Outlet, Remote Start and CO Sensor - Blue
Customer Rating
5 out of 5
5
User friendly
on March 28, 2024
Posted by: Zb2022
from Ohio
Easy to assemble and a seamless with the user friendly features!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great fully featured generator
on March 28, 2024
Posted by: GaryBourland
from Nicholasville KY
Have only had for a few weeks, but am confident this unit will handle all my power needs during power outages.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Please with my purchase so far
on March 28, 2024
Posted by: Dirk S
from Michigan
Well packaged, very sturdy and high quality! Will come in very handy when needing to power the entire house during any power outages. Not to mention being on a well it's a must have and the Westinghouse WGen10500TFc will do the trick!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
3 Fuel, Rugged Construction, Clean Electricity
on March 28, 2024
Posted by: TAFWI
from Southeastern WISCONSIN
Buy this Product, its high Price is due to the value built into it!
> It runs on Nat. Gas, Gasoline or LP
> Rugged frame, Strong / with rubber bushing to dampen vibrations VS. Competitor products that vibrate apart during use.
> The large diameter: tires & handle make machine 200+ lbs very easy! and the rock solid handle has no pinch points to cut off a finger (like the competitors)
> this product has the lowest harmonic distorition, this means... cleaner electricity is provided to your connected devices, reducing their failure
> includes ALL the necessary NAt. Gas AND LP cables w/regulator to get up an running, oil, Remote control and a battery trickle charger, ENSURING the battery is ready to go making the pushbutton auto-start sure to fire up when the PANIC of an outage or storm is upon YOU!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great for what I need. Tri fuel
on March 28, 2024
Posted by: PaulFPL
from Dallas PA
So far so good. Will follow up after use. I like all the features and power rating for my 50amp circuit
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
AWESOME!!!!
on March 27, 2024
Posted by: meow123
from fairmont wv
its a great generator you must buy it to try it!!!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Very great features, love the tri fuel
on March 27, 2024
Posted by: Anonymous
from Van Vleck, TX
Ready for that dreadful power outage, not going to be dreadful at my house anymore when it does happen!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
2 out of 5
2
Questionable Quality
on March 27, 2024
Posted by: Jeff2525
from Spanish Fort, AL
I had very high hopes for this generator due to the high power output, tri-fuel, and low THD. The delivery was perfect, and it appears to be a very solid and well built generator. Started it up (using propane), and it does run and produce power, but it has an odd rattling sound from the engine that just doesn't sound right. Contacted Westinghouse support, and of course they want me to take it to a service center to have it looked at. So now I have to figure out a way to transport this 230 lbs beast to a service center that is about 1 hour away, and then figure out how to get it back home after they diagnose and hopefully fix the issue. Another small issue I noticed is that the 120V GFCI outlets are very difficult to plug into due to the tamper resistant shutters. it takes several minutes of pushing a plug in a different angles, and then you still have to force it in. Hopefully it turns out to be a great generator, but it's not off to a good start.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, March 27, 2024
Hi Jeff, thank you for your review, we are genuinely sorry to hear about your experience. I have forwarded your feedback to our quality control team to ensure that we are providing the best products we can. Please contact us at 1-855-944-3571 or support@wpowereq.com and we will do our best to make things right.
Thank you, Zach - Westinghouse
Written by a customer while visiting westinghouse.com
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