Customer reviews from westinghouse.com
Westinghouse - 14,500-Watt/11,500-Watt Dual Fuel Portable Generator with Transfer Switch Outlet, Remote Start and CO Sensor - Blue
Average customer rating
4.9
(7,396 Reviews)
Rating breakdown 7,396 reviews
5 Stars
6,579
4 Stars
726
3 Stars
60
2 Stars
16
1 Star
15
98%of customers recommend this product.
(
6,773 out of
6,940)
Customer Reviews for Westinghouse - 14,500-Watt/11,500-Watt Dual Fuel Portable Generator with Transfer Switch Outlet, Remote Start and CO Sensor - Blue
Customer Rating
5
Nice generator
on June 24, 2025
Posted by: Jim918
from Virginia
I have been using the generator to power my woodworking shop and so far it has been able to run multiple tools without any trouble. I am using propane so I can’t speak about the gas or natural gas.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Lots of Power
on June 24, 2025
Posted by: bert48
from FL - Florida
Very happy with all of the things that can be powered by this generator with 14,500 peak watts using gasoline. With hurricane season upon us again this will eliminate any inconvenience due to a power outage.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1
Buyers Regret
on June 24, 2025
Posted by: Anonymous
from Minnesota
Purchased this generator on May 8th, 2025 for my LQ horse trailer. I purchased it so while camping without my husband I would have easy access to run the generator from inside my trailer late night and early am with the fob. We have a smaller generator that we have used for 15 years with no issues except no fob. Over Memorial Day weekend the pull cord wouldn't start the generator to turn it over and recoil didn’t want to retract. The Fob wouldn’t turn it off at all and needed to open the door to turn it on 90% of the time. I have contacted Westinghouse and I am getting the run around. Very disappointed and won’t purchase from them in the future nor recommend this product. I was very excited about it and now feel very disappointed and out a sum of money.
I have been told to bring it to a designated dealer for repair or replacement if I didn’t want to attempt to troubleshoot it myself.
I have been told to bring it to a designated dealer for repair or replacement if I didn’t want to attempt to troubleshoot it myself.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, July 7, 2025
Hi,
Thank you for sharing your experience with us, we're truly sorry to hear how disappointed you've been. We understand how important reliability and convenience are. We sincerely apologize for any inconvenience this has caused you, this is certainly not the experience we want our customers to have. We’d like the opportunity to review your case further and ensure it’s being handled with the attention it deserves. Please reach out to us at westinghousevip@wpowereq.com, with your case number so we can escalate the matter and work toward a resolution. Your satisfaction is very important to us, and we hope to regain your trust.
Thanks,
Sydney, Westinghouse
Thank you for sharing your experience with us, we're truly sorry to hear how disappointed you've been. We understand how important reliability and convenience are. We sincerely apologize for any inconvenience this has caused you, this is certainly not the experience we want our customers to have. We’d like the opportunity to review your case further and ensure it’s being handled with the attention it deserves. Please reach out to us at westinghousevip@wpowereq.com, with your case number so we can escalate the matter and work toward a resolution. Your satisfaction is very important to us, and we hope to regain your trust.
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Generator
on June 24, 2025
Posted by: Rick291
Just purchased my Westinghouse generator. Haven't had a real chance to actually use the generator. But from what I've heard and what I've received I am very happy. Thank you Westinghouse.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Bonus Gift
on June 24, 2025
Posted by: Davie999
from Fruitland Park,Fl
Haven’t had to use it yet but has the features I need.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Heavy Duty
on June 24, 2025
Posted by: Alex19
from Florida
Ready for Hurricane season with this getting plugged into the main panel (with interlock kit of course)
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Wonderful
on June 24, 2025
Posted by: Eduarda
from New Jersey
I bought this a few months ago. It was exactly what I was looking for. I am very satisfy
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
strong
on June 24, 2025
Posted by: Craig11
from Florida
handles most of what I need to power and runs fairly quiet
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com