Customer reviews from westinghouse.com
Westinghouse - 14,500-Watt/11,500-Watt Dual Fuel Portable Generator with Transfer Switch Outlet, Remote Start and CO Sensor - Blue
Average customer rating
4.9
(7,397 Reviews)
Rating breakdown 7,397 reviews
5 Stars
6,580
4 Stars
726
3 Stars
60
2 Stars
16
1 Star
15
98%of customers recommend this product.
(
6,774 out of
6,941)
Customer Reviews for Westinghouse - 14,500-Watt/11,500-Watt Dual Fuel Portable Generator with Transfer Switch Outlet, Remote Start and CO Sensor - Blue
Customer Rating
5
Great Generator. Very reliable!
on October 4, 2024
Posted by: CRAT
from Houston TX
No issues, starts right up when I need it. Tri-fuel gives us the ability to operate it however we want.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Generator
on October 4, 2024
Posted by: DSYTD
from Sebastian, FL
We just received this generator, it was easy to assemble, easy to move around and love the remote start & stop
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Power UP!
on October 4, 2024
Posted by: Michigan buyer
from Michigan
I am so pleased with the power generated. Easy to use!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3
good features
on October 4, 2024
Posted by: Wesf
from Tennessee
Purchased this unit at the beginning of the year. It was packed well and looked to be made user friendly. I tested before install and started fine and ran fine for several minutes. I installed inside a large cabinet for outdoor run and hooked into a natural gas line tested again all seemed good. Hurrican came in knocked power out for three days and had need for the system. Ran for a few hours ok on the natural gas then sputtered and stopped. Turned it over to gasoline and it ran fine for the rest of the needed use on gasoline. At this time starting the process to determine the issue depending on the outcome and support to fix I may change the rating. If this is fixed easily through support will be happy to give a 5 star but at this point not able to seeing that only one fuel is working when I specifically wanted all three choices hence the spending the money on a tri fuel, update forthcoming.
Response from westinghouse.comBy eComm, October 4, 2024
Hi,
Thank you for your review. We genuinely apologize for the challenges you’ve faced with your unit. Your feedback is invaluable and helps us improve our services. Please be assured that we are dedicated to ensuring your unit operates to your satisfaction. If you need further assistance, don’t hesitate to reach out to us at westinghousevip@wpowereq.com, and we will prioritize your case.
Thanks,
Sydney, Westinghouse
Thank you for your review. We genuinely apologize for the challenges you’ve faced with your unit. Your feedback is invaluable and helps us improve our services. Please be assured that we are dedicated to ensuring your unit operates to your satisfaction. If you need further assistance, don’t hesitate to reach out to us at westinghousevip@wpowereq.com, and we will prioritize your case.
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Just what I needed
on October 4, 2024
Posted by: Happy With Jesus
from Greenville SC
Wanted a tri-fuel that could run most of the house.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Just what I needed
on October 4, 2024
Posted by: Happy With Jesus
from Greenville SC
Wanted a tri-fuel that could power most of the house.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Beast of a Machine
on October 4, 2024
Posted by: Sterl37
from Florida
Love this generator! Haven't had any issue with it during the break in stage and it runs everything I could ever need in my 3x2 house. Installed a 50amp inlet box to the electrical box to make it super easy to switch over to this as the power source during power outages. Haven't had to use it for a long period of time yet but based on other reviews it seems like it will do just fine. Love having the piece of mind of unlimited power with either gas, propane, or natural gas living in Florida during hurricane season!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Just what I wanted
on October 4, 2024
Posted by: Stuie
from New Caney, TX
Easy!!!! Had it set up with wheels on and full of oil in 20 minutes. Works great!!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com