Customer reviews from westinghouse.com
Westinghouse - 14,500-Watt/11,500-Watt Dual Fuel Portable Generator with Transfer Switch Outlet, Remote Start and CO Sensor - Blue
Average customer rating
4.9
(7,397 Reviews)
Rating breakdown 7,397 reviews
5 Stars
6,580
4 Stars
726
3 Stars
60
2 Stars
16
1 Star
15
98%of customers recommend this product.
(
6,774 out of
6,941)
Customer Reviews for Westinghouse - 14,500-Watt/11,500-Watt Dual Fuel Portable Generator with Transfer Switch Outlet, Remote Start and CO Sensor - Blue
Customer Rating
5
Low THD and good power on natural gas
on September 27, 2024
Posted by: Tholder
from Houston, TX
Purchased to run most everything in our home during event of a power failure. The low total harmonic distortion makes this unique. Plan to use natural gas the majority of the time but good to know that we have two other fuel options as a back up.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Another great option
on September 27, 2024
Posted by: Bob610
from DeWitt, MI
Very happy with my purchase. Quality and reliability are important and this fills the bill.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
10500 w generator
on September 27, 2024
Posted by: Shud
from Benton, La
Just got it. Easy to assemble. Started first time after filling with oil and gas
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Super Excited!
on September 27, 2024
Posted by: Cool M
from Katy, TX
I've gone through power outages in the winter and summer. No more! After a lot of research I settled on this genny. Seems tge most vang for the buck. I'm confused on the THD level though. Everywhere online said 5, however, the manual said 23. What?!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great portable whole home generator
on September 27, 2024
Posted by: Stephen H.
from Pearland, TX
Has enough power for my whole home but also small enough to fit in my garage. Running great on natural gas for me.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Easy setup easy startup and ran like a champ!
on September 27, 2024
Posted by: Shuckid20
from Panama City, Florida
I bought the Westinghouse WGen10500tfc. It was easy to setup, easy to startup, included everything and runs like a champ and powers over half my home.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1
Will Not Start
on September 27, 2024
Posted by: Billyboy123456789
from Omaha Ne
Was so looking forward to having this generator to back up our power when we suffer an outage. After prepping the machine it initially started and ran for a couple of minutes. I shut it down to make sure the oil level was correct and it would not restart. After 20 times I have reached out to Westinghouse for help. No reply as of yet. Hopefully something simple
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, September 30, 2024
Hi,
Thank you for your review. We appreciate you taking the time to share your experience and look forward to making things right. We sincerely apologize for the inconvenience this has caused and understand how frustrating it must have been. Please reach out to us at westinghousevip@wpowereq.com and we will escalate your case for you.
Thanks,
Sydney, Westinghouse
Thank you for your review. We appreciate you taking the time to share your experience and look forward to making things right. We sincerely apologize for the inconvenience this has caused and understand how frustrating it must have been. Please reach out to us at westinghousevip@wpowereq.com and we will escalate your case for you.
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Home Generator!
on September 27, 2024
Posted by: George Dimitri
from Houston, Texas
I couldn’t imagined a portable whole home generator could handle such a task. But this generator exceeded all my expectations. I wished I had purchased sooner. Great product!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com