Customer reviews from westinghouse.com
Westinghouse - 14,500-Watt/11,500-Watt Dual Fuel Portable Generator with Transfer Switch Outlet, Remote Start and CO Sensor - Blue
Average customer rating
4.9
(7,429 Reviews)
Rating breakdown 7,429 reviews
5 Stars
6,608
4 Stars
728
3 Stars
62
2 Stars
16
1 Star
15
98%of customers recommend this product.
(
6,797 out of
6,964)
Customer Reviews for Westinghouse - 14,500-Watt/11,500-Watt Dual Fuel Portable Generator with Transfer Switch Outlet, Remote Start and CO Sensor - Blue
Customer Rating
3
Unable to get generator to work
on April 28, 2025
Posted by: UB71
from NJ
I received my generator April 17 but did not test until a few days later. After reading manual, watching video online, the generator is not working. I need to call customer service to find out. In the meantime, I registered it.
Response from westinghouse.comBy eComm, April 30, 2025
Hello,
Thank you for your review, and we're sorry to hear that your generator isn’t starting as expected. We're glad to hear you've registered your generator, and our customer service team will be ready to assist you and get things up and running. If you haven't already reached out, please feel free to contact us at support@wpowereq.com or call us at 1-855-944-3571, and we’ll work with you to troubleshoot the issue or arrange service if needed. Thank you for your patience, and we look forward to getting this resolved quickly.
Thanks,
Sydney, Westinghouse
Thank you for your review, and we're sorry to hear that your generator isn’t starting as expected. We're glad to hear you've registered your generator, and our customer service team will be ready to assist you and get things up and running. If you haven't already reached out, please feel free to contact us at support@wpowereq.com or call us at 1-855-944-3571, and we’ll work with you to troubleshoot the issue or arrange service if needed. Thank you for your patience, and we look forward to getting this resolved quickly.
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
POWERFUL GENERATION
on April 28, 2025
Posted by: troy25
from tampa, fl
this is a great generator for the price, has a lot of great features and a powerful engine. living in florida and dealing with the hurricanes, this will come in handy. highly recommend this generator
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Generator
on April 27, 2025
Posted by: Farmer22
from Avon, OH
I bought this generator a month ago for back-up power when needed. I haven't used it to date. It was easy to set up and came with everything to run it on propane and natural gas. I'm impressed with the unit so far but the real test will be when we lose power. This unit can power my whole house.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great so far
on April 27, 2025
Posted by: Stever56
from MI
I have not had to use this during an actual power outage, but shipping and set up were very smooth and easy and the generator appears to run great!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Very easy to set up. Very happy so far
on April 27, 2025
Posted by: Bows
from Michigan
Good machine. Very easy to assemble. I would recommend this product to anybody. I liked the Tri fuel option
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Well designed
on April 27, 2025
Posted by: GenBoomer
from Arkansas
Even though I've had this generator for only a short time, it's quality and features far surpass other generators that I've owned.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Wgen10500TFc
on April 27, 2025
Posted by: Slicknoodle
from Florida
Received unit, and seems to be the perfect unit for what I need. Love the remote start
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Features
on April 27, 2025
Posted by: Southwood45
from Syracuse NY
I bought this a month ago after we lost power for 12 hours in the middle of the winter. Ill never be without electricity again!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com