Customer reviews from westinghouse.com
Westinghouse - 14,500-Watt/11,500-Watt Dual Fuel Portable Generator with Transfer Switch Outlet, Remote Start and CO Sensor - Blue
Average customer rating
4.9
(7,428 Reviews)
Rating breakdown 7,428 reviews
5 Stars
6,607
4 Stars
728
3 Stars
62
2 Stars
16
1 Star
15
98%of customers recommend this product.
(
6,797 out of
6,964)
Customer Reviews for Westinghouse - 14,500-Watt/11,500-Watt Dual Fuel Portable Generator with Transfer Switch Outlet, Remote Start and CO Sensor - Blue
Customer Rating
5
WGen10500TFc
on May 27, 2025
Posted by: J24-031 Office Generator
from Las Vegas, NV
Bought today, but no issues to get it started. It runs great. Overall, good so far.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Westinghouse WGen 11500 TFc
on May 27, 2025
Posted by: Liam OLeary
from Florida
After an exhaustive search for a portable generator big enough to run my entire house, I turned to my electrician who owns this model and uses it to power his house during an outage...pro tip; he also uses it daily in his business. I searched no more and purchased one for myself and couldn't be happier... 100 out of 100 Westinghouse!!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1
Leaks oil the first time I started it.
on May 27, 2025
Posted by: Jay34
from Seneca
I am very concerned the first time I started the generator I was leaking oil.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, May 30, 2025
Hi,
Thank you for bringing this to our attention, we are truly sorry to hear about your experience so far. We'd like to make things right for you. If you haven't already done so, please reach out to us at support@wpowereq.com or 1-855-944-3571 and we'd be happy to get this taken care of.
Thanks,
Sydney, Westinghouse
Thank you for bringing this to our attention, we are truly sorry to hear about your experience so far. We'd like to make things right for you. If you haven't already done so, please reach out to us at support@wpowereq.com or 1-855-944-3571 and we'd be happy to get this taken care of.
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Well-designed
on May 27, 2025
Posted by: RiverTitan
Just purchased this. Was packaged well for shipment. Easy-to-read instructions for assembly and operation. Had it ready to start up in 10 minutes. Have not yet used it for home back-up, but looks like a quality product. My wife really liked the remote start. Very satisfied with the generator.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
3 features
on May 27, 2025
Posted by: DSL6
from Louisiana
Just purchased for hurricane season, so haven't had a chance to use it yet. will have to give it a test run. will keep you updated.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Looks good
on May 27, 2025
Posted by: Chulyn
from Indiana
We have not used it yet but it arrived in great condition and looks easy to use. We are a little disappointed it doesn't come with natural gas line anymore.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Powerful and easy to set up
on May 27, 2025
Posted by: F2112
from Pennsylvania
Had issues with power outages and decided to get a generator. Glad we did! Setting it up was easy and this thing has more than enough power during outages to keep the essentials going. Haven’t had any reliability issues or concerns. Love that there’s options for different fuels as well.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Instructions good except for 1...
on May 27, 2025
Posted by: Benjiman
from Wisconsin
Bought it late last year. Just assembled and started up. Worked except Page 25 illustration shows the choke as "A - Choke (on/warm start)" and "B - Choke (off/cold start)", as well as "...on/warm" in an instruction below. That all appear to be incorrect. Luckily other step-by-step instructions show "on/cold" and "off/warm". It would be confusing/wrong for those that don't know the purpose of the choke.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com