Customer reviews from westinghouse.com
Westinghouse - 12,000-Watt Remote Electric Start Tri Fuel Gas, Propane, Natural Gas Powered Inverter Generator with CO Sensor - Blue
Average customer rating
4.8
(1,802 Reviews)
Rating breakdown 1,802 reviews
5 Stars
1,527
4 Stars
226
3 Stars
35
2 Stars
9
1 Star
5
98%of customers recommend this product.
(
1,562 out of
1,598)
Customer Reviews for Westinghouse - 12,000-Watt Remote Electric Start Tri Fuel Gas, Propane, Natural Gas Powered Inverter Generator with CO Sensor - Blue
Customer Rating
3
Out of the box no real hours yet
on August 25, 2025
Posted by: Gridless
from USA
Pros: Quiet, compact many features starts easily
Cons: Low ground clearance due to short stabilizer feet and small "mower-like" wheels, which anticipate having problems moving it out of garage in any amount of snow.
No way to keep Igentent cover on and use the handle which is ridiculous. Unit should have support side bars for cover that wont interfere with gauges muffler or handle! Kevlar strap covers muffler as no way to put lower due to taper of housing.
Manual not accurate of many counts, No oil drain nut to remove has attached hose with plastic cap tucked behind wiring. Oil fill funnel has threads which are useless as wrong threads requires holding tight to avoid leaks.
Total gasoline capacity in instructions says "1.1 liters" really?
Battery indicator light simply displays on no way to tell if low.
Rubber caps to protect outlets not heavy duty and require pressing from top to bottom carefully to ensure proper fit.
After adding more hours to united connect it to power inlet box will update
Cons: Low ground clearance due to short stabilizer feet and small "mower-like" wheels, which anticipate having problems moving it out of garage in any amount of snow.
No way to keep Igentent cover on and use the handle which is ridiculous. Unit should have support side bars for cover that wont interfere with gauges muffler or handle! Kevlar strap covers muffler as no way to put lower due to taper of housing.
Manual not accurate of many counts, No oil drain nut to remove has attached hose with plastic cap tucked behind wiring. Oil fill funnel has threads which are useless as wrong threads requires holding tight to avoid leaks.
Total gasoline capacity in instructions says "1.1 liters" really?
Battery indicator light simply displays on no way to tell if low.
Rubber caps to protect outlets not heavy duty and require pressing from top to bottom carefully to ensure proper fit.
After adding more hours to united connect it to power inlet box will update
I would recommend this to a friend!
Response from westinghouse.comBy eComm, September 22, 2025
Hello, thank you for providing such detailed feedback. We’re glad to hear you appreciate the quiet operation, compact size, and features of the unit, but we’re very sorry for the frustrations you experienced with ground clearance, the cover, manual inaccuracies, and other usability issues. I’ve shared your comments with our quality control and engineering teams to help improve future designs and instructions. Please contact us at 1-855-944-3571 or support@wpowereq.com and we’ll be happy to assist with any setup questions, replacement parts, or troubleshooting to make your experience better. Thank you, Cam - Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Quiet and runs my A/C
on August 24, 2025
Posted by: Wamick
from Chapin, SC
After installing soft start on my A/C unit this generator runs my A/C, well pump, and two refrigerators with ease. Quieter than I expected.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Packed well and assembled easily
on August 24, 2025
Posted by: Larryy
from New England
Started right up connected to propane tank using key fob
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Greatly satisfied with my new generator!
on August 24, 2025
Posted by: Luire
from Florida
I bought this and turned it on as soon as I got it. Honestly recommend this product 100%.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Inverter Generator
on August 24, 2025
Posted by: Anticipation
from Ohio
Just purchased this item. Not used as of yet. I am hoping for a good review in the future.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
So far so good
on August 24, 2025
Posted by: DBDBDBDBDB
from SWFL
Only got it a few days ago. Tested it just to ensure it started and plugged in a fan. I think we will love it with the Generlink once we try that. Super easy start!! and rolls with the wheels provided.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Not bad
on August 24, 2025
Posted by: Ntxawm
from Menomonee Falls, WI
Nice generator. Not as loud as regular generator. Not bad with the price.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Feautures
on August 24, 2025
Posted by: Wagonwheel
from North Carolina
I have had this generator two days, and I am happy with it. I would buy again
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com