Customer reviews from westinghouse.com
Westinghouse - 12,000-Watt Remote Electric Start Tri Fuel Gas, Propane, Natural Gas Powered Inverter Generator with CO Sensor - Blue
Average customer rating
4.8
(1,796 Reviews)
Rating breakdown 1,796 reviews
5 Stars
1,521
4 Stars
226
3 Stars
35
2 Stars
9
1 Star
5
98%of customers recommend this product.
(
1,559 out of
1,595)
Customer Reviews for Westinghouse - 12,000-Watt Remote Electric Start Tri Fuel Gas, Propane, Natural Gas Powered Inverter Generator with CO Sensor - Blue
Customer Rating
5
Generator
on December 29, 2025
Posted by: Rich35
from SoCal
I purchased this item in Sept. I has worked wonderfully. It performed just like the internet/reviews said. Highly recommend
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
2
Assembly error found during inspection/assembly
on December 28, 2025
Posted by: Z28Rich
from Hastings, NY
Generator appears well made. I can't speak yet about how it runs, as I have not run the unit yet. During assembly and inspection today, I did find a factory assembly error. The fuel line from the fuel tank thru the fuel filter to the front panel shutoff was routed under the pull starter rope so that the rope was in constant contact with the fuel line. Any time the rope starter was used, or the generator was running and there was vibration, the rope could abrade the rubber fuel line. I believe this would eventually cause the rubber fuel hose to fail and allow the fuel tank to drain to the inside of the Generator housing resulting in a fire. I have corrected my generator. I disconnected the fuel line and rerouted below the pull starter rope and reconnected. This results in an adequate air gap between the hose and the rope. No physical changes were made to the fuel line length, reroute only, and now there is no concern with abrasion of the fuel line. How many more generators were assembled like mine, that may eventually result in a fuel leak and a fire?
Response from westinghouse.comBy eComm, January 2, 2026
Hello, thank you for your initial review! We look forward to hearing your thoughts once you have had a chance to fully utilize the iGen11000TFc! If there is anything we can do to help, please let us know at 1-855-944-3571 or support@wpowereq.com.
-Manny
-Manny
Written by a customer while visiting westinghouse.com
Customer Rating
3
Review for cover.
on December 28, 2025
Posted by: notable17
from Michigan
I bought this generator about a month ago and have not had to use it yet. I hope it works better than the open frame generator it replaces. When I have more feedback, I will update my score.
I would recommend this to a friend!
Response from westinghouse.comBy eComm, January 2, 2026
Hello, thank you for your initial review! We look forward to hearing your thoughts once you have had a chance to fully utilize the iGen11000TFc! If there is anything we can do to help, please let us know at 1-855-944-3571 or support@wpowereq.com.
-Manny
-Manny
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great price! Easy to use
on December 27, 2025
Posted by: City Kid
from Leavenworth, WA
I am a city kid now living in the mountains. Power loss is just a part of life here. Not for my house anymore!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Easy Setup
on December 27, 2025
Posted by: Ryan-
from Beavercreek, OR
Everything was there and explained well for assembly and operation. Started right away on propane. Hopefully all works well when the power goes out.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Easy setup
on December 26, 2025
Posted by: CTPLLC
from Oregon
Quick setup, & performs as expected. Would definitely recommend.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3
Just bought this thing and it's already not workin
on December 26, 2025
Posted by: Falisha
from Virginia
It's already throwing a red dead light they call it stating there's a faulty part on this thing already just bought it not even a full 2 months ago. So my advice register your product asap and prep for right at 80 hours it going into a slump until someone reaches out to you! The cost on this thing, you'd think they would have a number hotline to call because now this is effecting my business. We will see what they say, hopefully they don't give me a hard time! Register your product right away, don't wait and think because it's shiny new and nothing won't happen. It's bound to happen with these things. So take my advice, if not this one it'll happen to the next one. Other than it's silent, worked great up until it didn't on Christmas eve. Hopefully these guys figure thus issue out asap! I will update if they let me update. Being this new, shouldn't be having problems like this.
I would recommend this to a friend!
Response from westinghouse.comBy eComm, January 2, 2026
Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback to our quality control team and customer care team to ensure that we are providing the best experience possible. Please contact us at westinghousevip@wpowereq.com and we will escalate your case to ensure you get the help you need.
-Manny
-Manny
Written by a customer while visiting westinghouse.com
Customer Rating
5
great generator
on December 25, 2025
Posted by: frankk
from Naples, Fl
I purchased this generator due to my electrician's recommendations after purchasing another generator which we did not like. Could not be happier works great every time it starts.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com