Customer reviews from westinghouse.com
Westinghouse - 12,000-Watt Remote Electric Start Tri Fuel Gas, Propane, Natural Gas Powered Inverter Generator with CO Sensor - Blue
Average customer rating
4.8
(1,958 Reviews)
Rating breakdown 1,958 reviews
5 Stars
1,658
4 Stars
246
3 Stars
39
2 Stars
10
1 Star
5
98%of customers recommend this product.
(
1,683 out of
1,721)
Customer Reviews for Westinghouse - 12,000-Watt Remote Electric Start Tri Fuel Gas, Propane, Natural Gas Powered Inverter Generator with CO Sensor - Blue
Customer Rating
1
Catastrophic failure in less than a month
on July 23, 2026
Posted by: FrustratedCamper
from Hoschton, GA
I bought this less than a month ago for use with our RV and it has already experienced a catastrophic failure despite staying well below full load. The generator thinks it's being overloaded and stops output power despite the output breakers being off and nothing being plugged in. I will update the review if Westinghouse resolves the problem effortlessly in a timely manner.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, July 27, 2026
Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback to our quality control team and customer care team to ensure that we are providing the best experience possible. Please contact us at westinghousevip@wpowereq.com and we will escalate your case to ensure you get the help you need.
-Manny
-Manny
Written by a customer while visiting westinghouse.com
Customer Rating
5
Convenient features, few quirks, but runs well
on July 23, 2026
Posted by: Anonymous
from North Carolina
Generator has been run steadily and still working well for past almost 2 months now. Few issues to work out in the beginning with automatic shutoff but easy adjustments to correct this. Biggest problem currently is the remote stopped working randomly within a month and but replacement should be covered under warranty and otherwise the remote is a very convenient helpful feature that we did not anticipate appreciating so much. They also included in the box an oil fill funnel that does not even closely fit this generator. Manual is contradictory to itself or the machine in some places. Have only used gasoline as its fuel source to date, but it does not feel like it burns thru fuel as quick as previous generators. It is also loud but still quieter than expected. Overall has some small quirks but happy with purchase.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Easy to set up
on July 23, 2026
Posted by: MJinMI
from Livonia, MI
Just bought, have not had to use yet but very easy to assemble and the included tools were nice
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
GREAT FEATURES
on July 23, 2026
Posted by: HARLEY B
GREAT PRODUCT. SUPER QUIET. WOULD RECOMMEND THIS PRODUCT
Written by a customer while visiting westinghouse.com
Customer Rating
5
on July 23, 2026
Posted by: tdok
Haven't started it up yet, but all looks good so far.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
on July 23, 2026
Posted by: tdok
Haven't used it yet, but it all looks good so far.
Written by a customer while visiting westinghouse.com
Customer Rating
5
Quiet!!!!
on July 22, 2026
Posted by: Paxpa
So far, the wife and I are impressed with the quietness of the product. We are still in the break in period for unit # 1. That's right we purchased two and a parallel kit. I have yet to un-box unit #2 plan on doing this later today. It's unbelievable the sound level compared to past generators we have owned. We can't wait for the electrician to install, the tie into the transfer switch, so we can start the units in parallel and see what load we can put on the generator in parallel.
Written by a customer while visiting westinghouse.com
Customer Rating
4
Great Features
on July 22, 2026
Posted by: HKash
Started up very easy. Only issue I found is that battery runs out very quick, if it has not been used for couple of weeks.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com