Customer reviews from westinghouse.com
Westinghouse - 12,000-Watt Remote Electric Start Tri Fuel Gas, Propane, Natural Gas Powered Inverter Generator with CO Sensor - Blue
Average customer rating
4.8
(1,795 Reviews)
Rating breakdown 1,795 reviews
5 Stars
1,521
4 Stars
226
3 Stars
35
2 Stars
9
1 Star
4
98%of customers recommend this product.
(
1,559 out of
1,594)
Customer Reviews for Westinghouse - 12,000-Watt Remote Electric Start Tri Fuel Gas, Propane, Natural Gas Powered Inverter Generator with CO Sensor - Blue
Customer Rating
5
This is one great generator!!!
on August 7, 2024
Posted by: Fiko
from Spring, TX
I live in houston and having a generator is a must. I wanted something quiet and powerful so I got this one. One week after I got it we had a hurricane in houston and I was able to run my portable AC, fridge, tv lights and more without any problems, even though it was outside my bedroom window I was able to sleep how quiet it ran. On one 20 lbs of propane will easily got 8-10 hrs. I'm interested in finding out how much propane it will take one I hook it up to my whole house and run central AC and maybe gas. So far happy with it!!!.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great features!
on August 6, 2024
Posted by: AdrianL
from Guaynabo, PR
I bought this a month ago and it works perfectly. It's easy to use and very powerful.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Just recieved
on August 6, 2024
Posted by: lugrug
from Hou. Tx.
I received this generator and want to say that setup was easy. All tools needed were included and instructions were clear. I've run one hour of breakin so far on Propane and it couldn't have been easier. The one caveat is that examples online show pouring the whole quart of oil in. I only used about 4/5th. There is a note that says there may be a bit of oil left from the factorey test. I checked oil both before and after running and was topped off.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great machine
on August 5, 2024
Posted by: Mrosen
from Burnet Texas
This is my second dual fuel from Westinghouse. I had the 4500 but needed something bigger. Love the dual fuel have never run it on gasoline just LP. Have over 500 hours on my other one with no issues. Hope this one exceeds the smaller one
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Value-Packed!!!
on August 4, 2024
Posted by: CrazeeDuck
from Northern California
I bought this a month ago and I'm still blown away at the packaging and features, along with the many extras included in the box!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1
What a piece of junk!
on August 4, 2024
Posted by: ChaCol1430
from Houston TX
I bought this almost a month ago in preparation for hurricane season. Two days after receiving it, our power was out for 7days. I had it connected to the main panel, and got the house powered up with it. After about 15 minutes I engaged the AC (my AC has a soft start connected), almost immediately the generator sputtered and died. I pulled this new unit out of service and ran the whole week with no further issues once I hooked up my older (less wattage) conventional generator. Thankfully I was able to sell this piece of crap to a neighbor who didn’t care about running their main AC.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, August 13, 2024
Hello,
We are truly sorry to hear about the issues you encountered with your unit, especially during a power outage. We understand how frustrating that must have been. Please rest assured that we are committed to ensuring your generator operates to your satisfaction. If you have any questions or concerns in the future, don’t hesitate to reach out to us at support@wpowereq.com or call 1-855-944-3571. We’re here to help. Once again, we sincerely apologize for any inconvenience this has caused.
Thanks,
Sydney, Westinghouse
We are truly sorry to hear about the issues you encountered with your unit, especially during a power outage. We understand how frustrating that must have been. Please rest assured that we are committed to ensuring your generator operates to your satisfaction. If you have any questions or concerns in the future, don’t hesitate to reach out to us at support@wpowereq.com or call 1-855-944-3571. We’re here to help. Once again, we sincerely apologize for any inconvenience this has caused.
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
4
Lots of power without the noise
on August 4, 2024
Posted by: cmclane28
from Dunedin, FL
I bought this generator about a month ago and finally got to put it to the test this weekend. I live in FL where we need to be prepared every year for tropical storm and hurricane caused power outages. I've had a Predator 3500 for several years and love it, but it's only 120V. I wanted something that was still relatively quiet but had the power to run my big loads like central AC and stove. To run the AC I first installed a MicroAir EasyStart and it works great! This generator has no problem starting it up along with everything else in the house. Electric start is so easy. You just push the button and it fires right up. If it doesn't start the first time, just wait a second and it automatically tries starting t again. I've only had it for a very short time so I still have lots of testing and break in to do but so far it has been great. The noise level is a little louder than my Predator 3500 but no where near what an open frame equivalent would be. Those can be quite obnoxious in a residential neighborhood like mine. My only complaint is that I wanted to test out the recoil start and the rope knot slipped out of the handle on the 2nd pull. So it's in there somewhere and I have no idea how to disassemble the unit to get it back out. Not cool at all because that's the only way to start it if the battery is dead. Now I need to find out where to get it repaired under warranty. Since they are out of stock everywhere it's not as simple as just returning it for another one.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Igen11000fc
on August 3, 2024
Posted by: Int336
from Florida
Well packaged, starts right up, very powerful unit yet very quiet. Excellent purchase so far, only have less than 10 hours so can’t give any information for longevity. Very happy so far.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com