Customer reviews from westinghouse.com
Westinghouse - 12,000-Watt Remote Electric Start Tri Fuel Gas, Propane, Natural Gas Powered Inverter Generator with CO Sensor - Blue
Average customer rating
4.8
(2,143 Reviews)
Rating breakdown 2,143 reviews
5 Stars
1,811
4 Stars
273
3 Stars
44
2 Stars
10
1 Star
5
98%of customers recommend this product.
(
1,806 out of
1,844)
Customer Reviews for Westinghouse - 12,000-Watt Remote Electric Start Tri Fuel Gas, Propane, Natural Gas Powered Inverter Generator with CO Sensor - Blue
Customer Rating
4
Rattles
on August 27, 2025
Posted by: K3vin
from Ohio
Assemble simple. Ran on propane as expected. Two things. A much longer propane hose should come with. 25' would be ideal. Handle rattle is annoying. The lower the rpm, the worse the rattle gets.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Nice looking generator!
on August 27, 2025
Posted by: Brad K.
from Bethalto, IL
I am excited to use this generator on our food truck! I appreciate the tools that they sent me with it as well.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Generator
on August 27, 2025
Posted by: Chersheltie
from Hale, Mi
I just received but assembly was easy looks great am going to put in the oil and start her up!!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Works very well
on August 27, 2025
Posted by: Timbo27
from Morrisdale, PA
Purchased for my food truck. Does the job very well. Very quiet and good fuel efficiency.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
great generator
on August 26, 2025
Posted by: Arkans
from arkansas
very happy with this generator. quiet and has lots of power.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3
They willsend me an open frame cover for close fra
on August 25, 2025
Posted by: Bbbbbb27
So I was requested to write a review in order to get the wrong type of cover well here it is I mean the generator looks nice, but I haven’t really had a chance to use it since I’m just registering it
I would recommend this to a friend!
Response from westinghouse.comBy eComm, September 22, 2025
Hello, thank you for taking the time to leave a review, even before you’ve had the chance to use your generator. We’re sorry to hear about the mix-up with the cover and appreciate your patience while registering your unit. Please contact us at 1-855-944-3571 or support@wpowereq.com and we’ll do our best to get you the correct cover. Thank you, Cam - Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
3
Out of the box no real hours yet
on August 25, 2025
Posted by: Gridless
from USA
Pros: Quiet, compact many features starts easily
Cons: Low ground clearance due to short stabilizer feet and small "mower-like" wheels, which anticipate having problems moving it out of garage in any amount of snow.
No way to keep Igentent cover on and use the handle which is ridiculous. Unit should have support side bars for cover that wont interfere with gauges muffler or handle! Kevlar strap covers muffler as no way to put lower due to taper of housing.
Manual not accurate of many counts, No oil drain nut to remove has attached hose with plastic cap tucked behind wiring. Oil fill funnel has threads which are useless as wrong threads requires holding tight to avoid leaks.
Total gasoline capacity in instructions says "1.1 liters" really?
Battery indicator light simply displays on no way to tell if low.
Rubber caps to protect outlets not heavy duty and require pressing from top to bottom carefully to ensure proper fit.
After adding more hours to united connect it to power inlet box will update
Cons: Low ground clearance due to short stabilizer feet and small "mower-like" wheels, which anticipate having problems moving it out of garage in any amount of snow.
No way to keep Igentent cover on and use the handle which is ridiculous. Unit should have support side bars for cover that wont interfere with gauges muffler or handle! Kevlar strap covers muffler as no way to put lower due to taper of housing.
Manual not accurate of many counts, No oil drain nut to remove has attached hose with plastic cap tucked behind wiring. Oil fill funnel has threads which are useless as wrong threads requires holding tight to avoid leaks.
Total gasoline capacity in instructions says "1.1 liters" really?
Battery indicator light simply displays on no way to tell if low.
Rubber caps to protect outlets not heavy duty and require pressing from top to bottom carefully to ensure proper fit.
After adding more hours to united connect it to power inlet box will update
I would recommend this to a friend!
Response from westinghouse.comBy eComm, September 22, 2025
Hello, thank you for providing such detailed feedback. We’re glad to hear you appreciate the quiet operation, compact size, and features of the unit, but we’re very sorry for the frustrations you experienced with ground clearance, the cover, manual inaccuracies, and other usability issues. I’ve shared your comments with our quality control and engineering teams to help improve future designs and instructions. Please contact us at 1-855-944-3571 or support@wpowereq.com and we’ll be happy to assist with any setup questions, replacement parts, or troubleshooting to make your experience better. Thank you, Cam - Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Quiet and runs my A/C
on August 24, 2025
Posted by: Wamick
from Chapin, SC
After installing soft start on my A/C unit this generator runs my A/C, well pump, and two refrigerators with ease. Quieter than I expected.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com