Customer reviews from westinghouse.com
Westinghouse - 13,500/10,500-Watt Dual Fuel Gas, Propane & Gas Powered Portable Generator with Remote Electric Start, 50A Outlet - Blue
Average customer rating
4.9
(7,482 Reviews)
Rating breakdown 7,482 reviews
5 Stars
6,642
4 Stars
743
3 Stars
63
2 Stars
17
1 Star
17
98%of customers recommend this product.
(
6,840 out of
7,013)
Customer Reviews for Westinghouse - 13,500/10,500-Watt Dual Fuel Gas, Propane & Gas Powered Portable Generator with Remote Electric Start, 50A Outlet - Blue
Customer Rating
1
Wish I could get mine to run more than 10 minutes.
on July 14, 2023
Posted by: Indabayou
from Bossier City,La
Brand new out the box. Set up easy,charged the battery. Started on second try,ran about 7 minutes shut down,started it again runs for about seven to ten minutes shuts down. Runs three minutes on Propane shuts down.. Called customer care got a case number,called all week. Have not heard from anybody as of yet.
No, I would not recommend this to a friend.
Response from westinghouse.comBy Zach, eCommerce, July 18, 2023
Hello, thank you for your purchase, we are deeply sorry that you have not had a pleasant experience with Westinghouse! Thank you for reaching out to us we are sorry that you have not gotten the support you deserve. Please reach out to us at westinghousevip@wpowereq.com and we will be able to escalate your case to assist you! We look forward to hearing from you!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Nice and easy to put together runs great
on July 14, 2023
Posted by: Rhamil1221
from Bossier city Louisiana
Easy to put together. Heavy but easy to move with wheels it has.
Added oil and propane to test it and runs great. Didn’t want to use gas. As I don’t need it now and don’t want gas to clog anything up until I need it
Added oil and propane to test it and runs great. Didn’t want to use gas. As I don’t need it now and don’t want gas to clog anything up until I need it
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
GOOD POWER
on July 14, 2023
Posted by: Andy in FL
from FLORIDA
I got it for an emergency like hurricane in FL, already tested the power and It can run the AC unit plus all lights for my 3 bd/2bath, plus hallway, plus Fridge, plus internet components.
I first let the ac pick up and once is running I add the fridge and later turn the lights as I need them to avoid any overcharge of power to the unit but I once all is running, no problem.
I first let the ac pick up and once is running I add the fridge and later turn the lights as I need them to avoid any overcharge of power to the unit but I once all is running, no problem.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great features
on July 11, 2023
Posted by: Bob27677627
from Texas
Bought this during a power outage and it saved all the food in my fridge and freezers!!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Purchase
on July 10, 2023
Posted by: 55Don
from TX
This 10500TFc generator is packed with power, has included hoses that I will use. And has plenty of power connections. I especially love the included remote start fob.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Good enough to power almost the whole house
on July 7, 2023
Posted by: TheITGuy
from Texas
I've used this twice so far and the only thing really keeping it from 5 stars is I have to manually adjust the choke when using Natural gas. Propane and Gasoline work just fine with the push button start.
Written by a customer while visiting westinghouse.com
Customer Rating
5
What a great looking and well thought out product!
on July 6, 2023
Posted by: Brenda D.
from Watertown, NY
We bought this for emergency use when the power is out and could not be happier with it. It's great looking and looks to be well thought out and it came with a NG hose and a LP gas hose and regulator too. We love that it came with wrenches and a spark plug socket in it's own little pouch and that it has a remote start key fob! We filled it with the supplied oil and hooked it up to a Propane tank and switched the selector to propane and started it. It came to life quickly and ran excellent. I plugged a fan into it and turned it on and can find no fault with it this generator whatsoever. I think this generator is a real beast and will serve us well for many years. Thank you Westinghouse!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
All the features i was looking for
on July 5, 2023
Posted by: RBishop
from Central California
Bought this generator for a back up generator for my house and shop. It had many features I was looking for ,back up recoil starter, remote start and the multi-fuel operation. It arrived with all the parts and pieces necessary to put it right to work.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com