Customer reviews from westinghouse.com
Westinghouse - 13,500/10,500-Watt Dual Fuel Gas, Propane & Gas Powered Portable Generator with Remote Electric Start, 50A Outlet - Blue
Average customer rating
4.9 out of 5
4.9
(7,529 Reviews)
Open Ratings Snapshot
Rating breakdown 7,529 reviews
5 Stars
6,679
4 Stars
752
3 Stars
63
2 Stars
17
1 Star
18
98%of customers recommend this product. 
(
6,873 out of 7,046
)
Best Buy Privacy Policy
Customer Reviews for Westinghouse - 13,500/10,500-Watt Dual Fuel Gas, Propane & Gas Powered Portable Generator with Remote Electric Start, 50A Outlet - Blue
Customer Rating
5 out of 5
5
tri-fuel generator
on January 23, 2024
Posted by: angelino
from bay shore, n.y.
i bought this so i can run natural gas and propane. there will be no gasoline to go bad.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3 out of 5
3
Tri fuel
on January 22, 2024
Posted by: Sean21
from Indiana
Sweet to have the option for gas Nat gas or propane!
I would recommend this to a friend!
Response from westinghouse.comBy eComm, January 23, 2024
Hi,

Thank you for your purchase! We are happy to hear you are enjoying your Westinghouse generator. We look forward to your updated feedback once you get the opportunity to fully experience your WGen10500TFc!

Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
4 out of 5
4
So far, so good!
on January 22, 2024
Posted by: gromero
from Texas
I bought this about 3 weeks ago. After it arrived, I unboxed it, installed wheels and other minor parts, added oil, connected to propane tank and it started first time. Remote Key fob was already programmed to unit. It runs fine.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
The best generator I have ever owned.
on January 21, 2024
Posted by: Tomtom247
from Chandler AZ
I just purchased this a few weeks ago, but only today filled with oil and fired it up. Sounds very smooth and strong. Looking forward to using it should the need arise.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
excellent product
on January 20, 2024
Posted by: Boe53
from illinois
Third time I left a review never got my generator cover. The generator is quite impressive and has been working perfectly, highly recommend.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great Investment
on January 19, 2024
Posted by: Steph 808
from Las Vegas, NV
Beat generator I have ever got. It runs my whole house on natural gas, I don't have to worry about buying gas.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Flexible Generator Offering Great Feature
on January 18, 2024
Posted by: SSob
from Fincastle, Va
The features offered make this easy to use by novices as well as more advanced users. The flexibility of fuel options allows for us to take advantage of different environments. It is easy to start and is capable to address our needs. We are pleased with the purchase.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
2 out of 5
2
Initial use
on January 17, 2024
Posted by: RRRRRR
from Garden City, Mi.
I had my unit professionally set up last week. VERY disappointed to find the Natural gas hose had a pin hole in it and leaks gas!!!! I am also very surprised it takes up to two dozen attempts to start it using the electric start button.
Are there production problems and/ or quality control issues at Westinghouse? VERY DISAPPOINTED IN THIS PRODUCT !!!!!!!!!!
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, January 18, 2024
Hi,

Thank you for bringing your concerns to our attention, and we sincerely apologize for the issues you have encountered with your unit. We strive to provide high-quality products and we are committed to addressing this issue promptly, as we have sent this to our quality control team. Please reach out to us at support@wpowereq.com or 1-855-944-3571 and we'd be happy to make things right for you.
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
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