Customer reviews from westinghouse.com
Westinghouse - 13,500/10,500-Watt Dual Fuel Gas, Propane & Gas Powered Portable Generator with Remote Electric Start, 50A Outlet - Blue
Average customer rating
4.9
(7,482 Reviews)
Rating breakdown 7,482 reviews
5 Stars
6,642
4 Stars
743
3 Stars
63
2 Stars
17
1 Star
17
98%of customers recommend this product.
(
6,840 out of
7,013)
Customer Reviews for Westinghouse - 13,500/10,500-Watt Dual Fuel Gas, Propane & Gas Powered Portable Generator with Remote Electric Start, 50A Outlet - Blue
Customer Rating
2
Questionable Quality
on March 27, 2024
Posted by: Jeff2525
from Spanish Fort, AL
I had very high hopes for this generator due to the high power output, tri-fuel, and low THD. The delivery was perfect, and it appears to be a very solid and well built generator. Started it up (using propane), and it does run and produce power, but it has an odd rattling sound from the engine that just doesn't sound right. Contacted Westinghouse support, and of course they want me to take it to a service center to have it looked at. So now I have to figure out a way to transport this 230 lbs beast to a service center that is about 1 hour away, and then figure out how to get it back home after they diagnose and hopefully fix the issue. Another small issue I noticed is that the 120V GFCI outlets are very difficult to plug into due to the tamper resistant shutters. it takes several minutes of pushing a plug in a different angles, and then you still have to force it in. Hopefully it turns out to be a great generator, but it's not off to a good start.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, March 27, 2024
Hi Jeff, thank you for your review, we are genuinely sorry to hear about your experience. I have forwarded your feedback to our quality control team to ensure that we are providing the best products we can. Please contact us at 1-855-944-3571 or support@wpowereq.com and we will do our best to make things right.
Thank you, Zach - Westinghouse
Thank you, Zach - Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Excellent build quality
on March 27, 2024
Posted by: Indiana ready
from Southern Indiana
Bought this on PED, and am happy with the price and build quality. Will use this as a backup when the power goes out.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great features
on March 26, 2024
Posted by: JRRR
from Collierville,TN
I am very pleased at the quality of this generator.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
great product
on March 25, 2024
Posted by: Dael
from New jersey
I recommend it for the home, it is very special, one of the best
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Awesome piece of equipment
on March 24, 2024
Posted by: JAX2O
from Medina, Ohio
I bought this product to run power to my barn and it does the job flawlessly! Plenty of power and efficient. I would highly recommend it.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Features! So far so Good!
on March 24, 2024
Posted by: Powered UP 52
from Indianapolis, IN
Recently purchased this generator, and thus far, am pleased with the purchase. All was in order in the box, and the included tags/labels on the generator itself along with provided instructions are quite clear and easy to understand/follow.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Multi voltage standby Generator
on March 24, 2024
Posted by: Gatorduane32
from Georgia
I bought this a week ago as a standby portable generator for my house, tested once worked great for the few circuits I have designed it for.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Awesome machine
on March 24, 2024
Posted by: Koujo1076
from MA
Just got it and what a beauty! Easy set up clear instructions too.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com