Customer reviews from westinghouse.com
Westinghouse - 13,500/10,500-Watt Dual Fuel Gas, Propane & Gas Powered Portable Generator with Remote Electric Start, 50A Outlet - Blue
Average customer rating
4.9
(7,482 Reviews)
Rating breakdown 7,482 reviews
5 Stars
6,642
4 Stars
743
3 Stars
63
2 Stars
17
1 Star
17
98%of customers recommend this product.
(
6,840 out of
7,013)
Customer Reviews for Westinghouse - 13,500/10,500-Watt Dual Fuel Gas, Propane & Gas Powered Portable Generator with Remote Electric Start, 50A Outlet - Blue
Customer Rating
3
10.5 kw em gen review
on January 18, 2026
Posted by: engr
from pittsburgh , pa
i havent tested this unit out yet but i have been a little disappointed , so far.
the operation manual lacks required information , the propane hose is only 4 feet long (much too short ) ,the factory has poor and incorrect information about the unit's fuel consumption , and the wheels werent installed on the unit .
im not sure yet whether to recommend this unit .
the operation manual lacks required information , the propane hose is only 4 feet long (much too short ) ,the factory has poor and incorrect information about the unit's fuel consumption , and the wheels werent installed on the unit .
im not sure yet whether to recommend this unit .
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, January 19, 2026
Hi,
Thank you for sharing your feedback. We’re sorry to hear about your initial disappointment and appreciate you taking the time to outline your concerns. We understand your frustrations and will be sure to share your comments with our product development team. The wheels are shipped uninstalled to help prevent damage during transit, and while the included propane hose meets safety standards, we understand that a longer hose may be preferred. If you have any questions or need assistance, please don’t hesitate to contact our customer support team at support@wpowereq.com or 1-855-944-3571, we’re happy to help.
Thanks,
Sydney, Westinghouse
Thank you for sharing your feedback. We’re sorry to hear about your initial disappointment and appreciate you taking the time to outline your concerns. We understand your frustrations and will be sure to share your comments with our product development team. The wheels are shipped uninstalled to help prevent damage during transit, and while the included propane hose meets safety standards, we understand that a longer hose may be preferred. If you have any questions or need assistance, please don’t hesitate to contact our customer support team at support@wpowereq.com or 1-855-944-3571, we’re happy to help.
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Looks really HD
on January 17, 2026
Posted by: RobinandRobert
from St. Louis, MO
Looks really HD but we won't be using until the Spring. We bought at big box store on sale.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Awesome
on January 16, 2026
Posted by: Apollo1
from Oklahoma
I was impressed with how easy it was to assemble, it’s put together very well, I was missing the remote, but I am working with Westinghouse to remedy this.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Awesome now
on January 15, 2026
Posted by: Trashman1234
from Savannah, Ga
I'm enjoying this product, and I just received it.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
So far so good
on January 13, 2026
Posted by: jimbo89
from Albany, NY
I bought this as a gift to myself for Christmas and am glad I did. She is primed and ready to power our home appliances in the event of an outage. Pretty straightforward setup and quick start. Excited to use it when the opportunity arises.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
EASY SET UP AND FIRED RIGHT UP THE FIRST TIME!
on January 13, 2026
Posted by: coleyc
from South Hero, VT
I Bought this a month ago because winter in Vermont can be very unpredictable. So far I have needed it, but I am relieved that it started right up the first time we tested it.
Written by a customer while visiting westinghouse.com
Customer Rating
4
Good
on January 9, 2026
Posted by: Baby shaw
from North Carolina
Had 1 for 3 years and had one problem but small issue sensor went bad
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great generator for a reasonable price
on January 8, 2026
Posted by: Shoppermom
from Westfield, PA
We have been operating during power outages with a 5,000-watt generator and it just wasn't large enough to run our house as we needed. This generator will more than handle the load. It appears to be well-made, and we are pleased with the number and variety of outlets. It just arrived and we have only had the opportunity to set it up and test run it but at this point we are very happy with the purchase. The remote start is an added bonus.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com