Customer reviews from Samsung US
Samsung - Refurbished Excellent - 3-in-1 Wireless Charger (Magnetic) - Black
Average customer rating
1.9
(58 Reviews)
Rating breakdown 58 reviews
5 Stars
8
4 Stars
2
3 Stars
1
2 Stars
11
1 Star
36
24%of customers recommend this product.
(
9 out of
37)
Customer Reviews for Samsung - Refurbished Excellent - 3-in-1 Wireless Charger (Magnetic) - Black
Customer Rating
1
Very pretty paper weight
on June 27, 2025
Posted by: All Galaxy Devices
from North Carolina
Charger looks great, does not charge phone. I have not gotten more than a few seconds of charging before it stops. Samsung only wants their chargers used on their devices but this charger won't even properly connect to their device to charge. Do not buy, Samsung should buy back and replace each of these.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
3
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
Not what we all expect from Samsung.
on June 23, 2025
Posted by: JeanneKite
It doesn't look like it should. Samsung has nothing to do with it. It has portability zero.
Response from Samsung USBy R&R, November 24, 2025
Hi JeanneKite,
Thank you for sharing your insights regarding the 3‑in‑1 Wireless Charger. It has been engineered to offer Galaxy users a convenient solution for powering multiple devices simultaneously, and your perspective underscores the significance of a compact size suitable for everyday bags and desktops. Such feedback assists us in maintaining the practicality and functionality of our accessories. Your insights contribute to the advancement of future innovations. Should you have any additional concerns or suggestions, please do not hesitate to contact our Samsung Support Team for further assistance. We appreciate your continued participation in the Samsung community.
-Ty
Samsung Support
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Thank you for sharing your insights regarding the 3‑in‑1 Wireless Charger. It has been engineered to offer Galaxy users a convenient solution for powering multiple devices simultaneously, and your perspective underscores the significance of a compact size suitable for everyday bags and desktops. Such feedback assists us in maintaining the practicality and functionality of our accessories. Your insights contribute to the advancement of future innovations. Should you have any additional concerns or suggestions, please do not hesitate to contact our Samsung Support Team for further assistance. We appreciate your continued participation in the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
1
Poor design
on June 14, 2025
Posted by: ReturningIt
from Oslo, Norway
My Samsung S23 doesn't stick to the phone part of the charger.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, November 24, 2025
Hello there,
We appreciate your feedback on the 3-in-1 Wireless Charger. The design aims to combine wireless power and simple configuration for a clean setup. Your comments about stability highlight how important a firm hold is during daily use, and input like yours helps guide our ongoing improvements. Galaxy phones (Galaxy S10 or later) require a phone case with magnetic capabilities; they are compatible with Qi-certified products such as the 3-in-1 Wireless Charger. Thank you for choosing Samsung.
-Ty
Samsung Support
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Samsung Community
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We appreciate your feedback on the 3-in-1 Wireless Charger. The design aims to combine wireless power and simple configuration for a clean setup. Your comments about stability highlight how important a firm hold is during daily use, and input like yours helps guide our ongoing improvements. Galaxy phones (Galaxy S10 or later) require a phone case with magnetic capabilities; they are compatible with Qi-certified products such as the 3-in-1 Wireless Charger. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
1
I should have read the reviews
on June 9, 2025
Posted by: Rick
from Fallbrook, CA
This product does not work as it is supposed to. The first night I put my Galaxy S23 Ultra and Smart Watch Galaxy Ultra but the following morning only the watch was charged. The following night I placed the watch and the phone on the charger and noticed that the phone was not charging. I read the reviews and saw that someone mentioned turning off quick wireless charging and that worked. No issues for a few weeks then the phone stopped charging when placed on the charger and now I have to unplug and plug the charger back in every night once I dock the phone and watch. Extremely disappointed in this product.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
5
Response from Samsung USBy R&R, November 24, 2025
Hi Rick,
Thank you for sharing your experience with the 3-in-1 Wireless Charger. This device is designed for easy charging of Galaxy devices. Just place your devices on the charger to be ready whenever you are. Your feedback highlights how vital reliable power is when docking and resting. As long as you use an authentic Samsung cable and charger adapter, charging should be smooth. Make sure your device is correctly positioned on the pad, and look for signals like sounds or lights indicating good contact. If your device continues not to charge, contact our Samsung Support Team, we're here to assist. We value detailed feedback to enhance reliability. Thank you for being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for sharing your experience with the 3-in-1 Wireless Charger. This device is designed for easy charging of Galaxy devices. Just place your devices on the charger to be ready whenever you are. Your feedback highlights how vital reliable power is when docking and resting. As long as you use an authentic Samsung cable and charger adapter, charging should be smooth. Make sure your device is correctly positioned on the pad, and look for signals like sounds or lights indicating good contact. If your device continues not to charge, contact our Samsung Support Team, we're here to assist. We value detailed feedback to enhance reliability. Thank you for being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
2
Looks great, doesnt work all the time
on May 7, 2025
Posted by: MC00
I bought this and it looks great, but the phone charger didn’t always work. I ended up returning it because I didn’t like having to check every time whether my phone was actually charging. The chargers for the buds and watch worked fine.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
5
Value
2
Written by a customer while visiting Samsung US
Customer Rating
2
Needs work
on April 22, 2025
Posted by: Anonymous
from Yakima, WA.
As others have said, my watch and buds charge fine. My phone is a different story. I have to finesse this thing to convince it to charge my 25 Ultra.
No, I would not recommend this to a friend.
Features
5
Performance
2
Design
5
Value
1
Written by a customer while visiting Samsung US
Customer Rating
2
Looks great doesn't charge all the time
on April 22, 2025
Posted by: Ralph R
The charger looks great but has issues with charging a s25 Ultra and s24 plus. you either have to re-attach the phone a few times or unplug the power and plug it back in to make charge the phone.
The watch and buds are working without any issues.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
Faulty
on April 19, 2025
Posted by: s25Ultra user
from San Francisco, CA
As other wrote it does sometimes does not recognize S25 Ultra - need to put it on and take it off several times to start charging.
Features
1
Performance
1
Design
5
Value
1
Written by a customer while visiting Samsung US