Customer reviews from coleman.com
Coleman - Vintage 54 Qt. Steel Belted Cooler - Red
Average customer rating
4.1
(199 Reviews)
Rating breakdown 199 reviews
5 Stars
127
4 Stars
27
3 Stars
14
2 Stars
8
1 Star
23
75%of customers recommend this product.
(
103 out of
137)
Customer Reviews for Coleman - Vintage 54 Qt. Steel Belted Cooler - Red
Customer Rating
5
Durable
on September 18, 2019
Posted by: Eva13
from Los Angeles
Gender:Female
[This review was collected as part of a promotion.] My husband has the cooler that belonged to my father in-law. It has to be at least 50 years old or more.
I would recommend this to a friend!
Written by a customer while visiting coleman.com
Customer Rating
5
A family heirloom, to pass on to your kids
on September 21, 2019
Posted by: LSROE
from Texas
Gender:Male
[This review was collected as part of a promotion.] This cooler keeps ice better than any cooler on the market today. It’s got Coleman’s added legendary build to last value. It’s a super family gift that will last for ever.
I would recommend this to a friend!
Written by a customer while visiting coleman.com
Customer Rating
1
Great Cooler/Poor construction
on September 30, 2019
Posted by: Ellis
from Aurora IL
Gender:Female
I have another of these that I've had for over 10 years and love so when I saw this on sale a year ago I bought it but I didn't have use for it until this past month, I used it twice and the second time I used it, the inside plastic lid separated from the styro-foam insulation on the lid making the seal worthless and the ice not last at all.
I've always loved these coolers but I have to say I'm really disappointed after paying such a high price for a defective cooler.
I've always loved these coolers but I have to say I'm really disappointed after paying such a high price for a defective cooler.
No, I would not recommend this to a friend.
Response from coleman.comBy Coleman - Consumer Care, Outdoor and Recreation, May 6, 2020
Dear Ellis,
Thank you for your feedback. We're sincerely sorry about your negative experience with your Coleman Cooler It’s important to us that our consumers are more than satisfied and we would like the opportunity to resolve this issue immediately. We understand that this is not the service you are expecting from Coleman® and we would love the opportunity to restore your faith in us. Please contact our Consumer Care hotline at 1-800-835-3278. For your convenience, we are available from Monday to Friday from 8:00 am to 6:00 pm CST. We look forward to rectifying this issue for you.
Thank you for your feedback. We're sincerely sorry about your negative experience with your Coleman Cooler It’s important to us that our consumers are more than satisfied and we would like the opportunity to resolve this issue immediately. We understand that this is not the service you are expecting from Coleman® and we would love the opportunity to restore your faith in us. Please contact our Consumer Care hotline at 1-800-835-3278. For your convenience, we are available from Monday to Friday from 8:00 am to 6:00 pm CST. We look forward to rectifying this issue for you.
Written by a customer while visiting coleman.com
Customer Rating
2
Overpriced - poor quality
on June 1, 2020
Posted by: mpdx
from Portland, OR
This would be a good cooler for a day trip but I don’t recommend it for camping. Ice doesn’t stay cold/frozen for more than a half day in warmer temperatures. Also dents easily.
No, I would not recommend this to a friend.
Response from coleman.comBy Coleman Consumer Service, Outdoor & Recreation , June 3, 2020
We appreciate the time you took to let us know your experience with us. Coleman® is known for its durable and quality outdoor products. We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business. We would love nothing more than to correct the issue and restore your faith in us. Please don't hesitate to contact us at 1-800-835-3278 Monday - Friday: 9:00 am - 5:00 pm EST. We look forward to rectifying this issue for you.
Written by a customer while visiting coleman.com
Customer Rating
1
Expensive for what it does.
on June 4, 2020
Posted by: Azman
from Cottonwood, AZ
Gender:Male
Have used this many times and does not work well with blue frozen ice. No cold drinks really disappointed in it
No, I would not recommend this to a friend.
Response from coleman.comBy Coleman Consumer Care, Outdoor & Recreation , October 14, 2020
Hi, We are extremely sorry to hear about this and even more sorry to disappoint a customer. We'd like to make sure that such mistakes don't happen again. Please reach out to us at 1-800-835-3278, Monday - Friday from 8:00 am - 4:00 pm CST or by email through https://www.coleman.com/contactus/. We want to hear all about your concerns and address them in the most suitable way. We look forward to hearing from you. Your feedback makes us better.
Written by a customer while visiting coleman.com
Customer Rating
4
Good cooler but why no tray inside?
on June 20, 2020
Posted by: DaveNC
from Hickory, NC
Gender:Male
I like this cooker but like all new coolers doesn’t come with a tray inside. I cannot even find if one is available for this
I would recommend this to a friend!
Written by a customer while visiting coleman.com
Customer Rating
3
Latch isn't secure
on July 22, 2020
Posted by: Claytargetshooter
from Upstate NY
Gender:Male
Nice cooler but the latch isn't secure at all.
Ice retention was OK. A couple of bags of cubed ice lasted around 36 hours in warm weather.
No, I would not recommend this to a friend.
Response from coleman.comBy Coleman consumer care, Outdoor and Recreation, October 9, 2020
Thank you for bringing this to our attention. Your feedback helps us get better. We’re sorry you had a bad experience on our Cooler latch. We apologize that our product did not satisfy your expectations.Allow us to investigate this issue further. Please contact our Consumer Care hotline at 1-800-835-3278. For your convenience, we are available from Monday to Friday from 8:00 am to 5:00 pm EST. We would love to hear more about this concern.
Written by a customer while visiting coleman.com
Customer Rating
1
not worth the money
on August 21, 2020
Posted by: William otter pond
from maine
Gender:Male
i now have 2 of these coolers they do not hold ice any longer then 2-3 day one of them the latch is loose the 2nd leaks from the drain plug for the cost of these coolers i should have bought a different brand live and learn i guess
No, I would not recommend this to a friend.
Response from coleman.comBy Coleman Consumer Care, Outdoor and Recreation, October 9, 2020
Hi there, we truly understand your disappointment with our Coleman 54 Quart Steel Belted Cooler especially if you don't get what you pay for. Being known for great outdoor camping products, it came as a surprise, and we would like to make things right. We'll maximize all our options to rectify the issue. Your feedback will help us improve the quality and durability of our products. Allow us to speak with you and discuss more about it. Please contact us at 1-800-835-3278, Monday to Friday from 9:00 am to 500 pm EST. You can also email us through https://www.coleman.com/contactus/. We look forward to hearing from you and earn you back as a consumer.
Written by a customer while visiting coleman.com