Customer reviews from coleman.com
Coleman - Pro 24-Can Soft Cooler - Neptune
Average customer rating
4.8
(62 Reviews)
Rating breakdown 62 reviews
5 Stars
52
4 Stars
8
3 Stars
1
2 Stars
0
1 Star
1
50%of customers recommend this product.
(
2 out of
4)
Customer Reviews for Coleman - Pro 24-Can Soft Cooler - Neptune
Customer Rating
5
Perfect for day trips
on March 29, 2025
Posted by: erins495_431
[This review was collected as part of a promotion.] Love this cooler! It is perfect for a day trip and had plenty of space for snacks and drinks. It kept them cool all day. The cooler went to the beach and was easy to get sand out of once we got home! Highly recommend.
Written by a customer while visiting influenster.com
Customer Rating
5
Very durable and highly functional portable cooler
on March 30, 2025
Posted by: phineaso_5352
[This review was collected as part of a promotion.] This cooler went above and beyond my expectations. It had much more room than I thought it would based on the pictures. That being said, it still is very portable, and has very good insulation. It keeps things cold very well. I can see this lasting for a long time on trips where I need a cooler.
Written by a customer while visiting influenster.com
Customer Rating
5
Portability, convenience, and quality in a cooler
on April 7, 2025
Posted by: dianadianacaro_9216
[This review was collected as part of a promotion.] This brand never disappoints me, this line is formidable, with materials that make it durable and resistant, its portability is very practical and efficient thanks to its design, very comfortable to carry with its padded and adjustable strap, it is also very easy to clean, with a wide and spacious capacity perfect for my needs, very easy to compact and store, keeps things cold and hot for hours, I highly recommend it, I loved it.
Written by a customer while visiting influenster.com
Customer Rating
5
Very nice
on April 7, 2025
Posted by: crystalt223_292
[This review was collected as part of a promotion.] I love how spacious this bag is! It keeps everything cool for hours. The endless of place you can carry this is unbelievable. The strap is very easy to use as well. It’s very durable and easy to clean.
Written by a customer while visiting influenster.com
Customer Rating
5
Our new go-to beach cooler
on April 7, 2025
Posted by: sandic301f_4007
[This review was collected as part of a promotion.] Loving this cooler. This is going to be our new go-to beach cooler. It’s the perfect size. Not too big and not too small. Keeps everything super cold and easy to clean. Also love the fun bright blue color.
Written by a customer while visiting influenster.com
Customer Rating
5
Compact yet spacious cooler bag
on April 9, 2025
Posted by: bryant11_5004
[This review was collected as part of a promotion.] This thing is great! Super compact and portable, but has lots of space inside for drinks. Well insulated, easy to clean, and lots of extra storage space.
Written by a customer while visiting influenster.com
Customer Rating
5
Great cooler!
on April 9, 2025
Posted by: stefaniv2_6014
[This review was collected as part of a promotion.] Love this cooler! It’s super durable, and has tons of room. We’ve fit a whole 12 pack of long neck bottles with some extra room, and can fit up to 24 cans. The material on the inside is easy to wipe clean, and I love the dry storage compartment on top. Perfect for taking to the beach, park, we’ve even used it to bring food over to a guests house. The longest I’ve kept something in there has been 8 hours and everything stayed nice and cold! It says keeps cold up to 35 hours so I can’t wait to put it to the test but I’m pretty confident it will hold up!
Written by a customer while visiting influenster.com
Posted by: Sol river
from Nevada
Gender:Female
Verified Purchase:Yes
I was really hoping this cooler kept ice awhile unfortunately it did not, within 3 hours 1/3 of the ice turned into water, i had high hopes for this cooler, but it let me down
No, I would not recommend this to a friend.
Response from coleman.comBy Customer Care, April 14, 2025
Hello, Thank you for reaching out to us and sharing your feedback on our Coleman® Pro 24-Can Soft Cooler. We are very sorry to hear that it did not meet your expectations. This is not the service we aim to provide, and we have shared your feedback with the appropriate department.
Here are some tips to keep a 24-can soft cooler stay cold for 35 hours.
Pre-Chill the Cooler and Contents: Before your outing, pre-chill the cooler by placing ice inside for a few hours or overnight. This helps reduce the initial temperature difference, minimizing ice melt when you add your items.
Use a 2:1 Ice-to-Contents Ratio: we recommend using 0.75 lbs. of ice per quart of cooler capacity, equating to a 2:1 ratio of ice to contents. For your 24-can cooler, this would mean using approximately 36 lbs. of ice.
Opt for Larger Ice Blocks: Larger ice blocks melt more slowly than smaller cubes. Consider using block ice or a combination of block and cube ice to maximize ice retention.
Keep the Cooler Out of Direct Sunlight: Place your cooler in a shaded area to reduce heat absorption. Keeping it out of direct sunlight can significantly extend ice life.
Every time the cooler is opened, warm air enters, accelerating ice melt. Plan to minimize the number of times you open the cooler and keep the lid closed as much as possible.
Keeping the cold water from melted ice inside the cooler helps insulate the remaining ice, preserving its temperature longer.
If you require assistance, please reach out to us via our contact form: https://www.coleman.com/support/contact-us
We’re available Mon.-Fri. 9 am - 5 pm Eastern Time.
Thank you!
Coleman Consumer Care
Here are some tips to keep a 24-can soft cooler stay cold for 35 hours.
Pre-Chill the Cooler and Contents: Before your outing, pre-chill the cooler by placing ice inside for a few hours or overnight. This helps reduce the initial temperature difference, minimizing ice melt when you add your items.
Use a 2:1 Ice-to-Contents Ratio: we recommend using 0.75 lbs. of ice per quart of cooler capacity, equating to a 2:1 ratio of ice to contents. For your 24-can cooler, this would mean using approximately 36 lbs. of ice.
Opt for Larger Ice Blocks: Larger ice blocks melt more slowly than smaller cubes. Consider using block ice or a combination of block and cube ice to maximize ice retention.
Keep the Cooler Out of Direct Sunlight: Place your cooler in a shaded area to reduce heat absorption. Keeping it out of direct sunlight can significantly extend ice life.
Every time the cooler is opened, warm air enters, accelerating ice melt. Plan to minimize the number of times you open the cooler and keep the lid closed as much as possible.
Keeping the cold water from melted ice inside the cooler helps insulate the remaining ice, preserving its temperature longer.
If you require assistance, please reach out to us via our contact form: https://www.coleman.com/support/contact-us
We’re available Mon.-Fri. 9 am - 5 pm Eastern Time.
Thank you!
Coleman Consumer Care
Written by a customer while visiting coleman.com
