I tried to return some old cartridges and buy 2-pack for my printer. Apparently Staples has a 30 day wait period before the used cartridge credit is available and I only got credit for 10 of the 14 cartridges I returned (noticed that when I got home). Why aren’t credits immediately available? I won’t need ink in a month cuz I’ll buy it online from somewhere else.
Mikaela who helped me dropped what she was doing and helped me find what I needed. I’m not in the know of what I needed because I’m not as savvy on computers and printers. She was very courteous and friendly plus very knowledgeable Staples is lucky to have her. I wish there were more like her in other stores who are respectful and helpful to those of us that are elderly.
The cashier's greeted me and then helped me find what I needed. When there was a price discrepancy they offered the lower price. I left the store with a smile and a story for my friends!