Customer Reviews for Ninja - Refurbished Excellent - Blast Max Portable Blender with 22oz Twist & Go Vessel - Dusty Pink
Customer Rating
1
Travel hassle
on April 27, 2026
Posted by: SophieA
from San francisco
Gender:Female
Customs confiscated the cup, since it has the blades attached. Totally forgot about that, so not going to get one again. Better to get one, with separate blades.....!
Response from sharkninja.comBy SharkNinja, April 28, 2026
Hi Sophie,
Thank you for taking the time to leave a review.
We’re sorry to hear about the issue with customs confiscating the cup due to the attached blades. We completely understand how that situation can be frustrating, and we apologise for the inconvenience. We appreciate you sharing this feedback and will be sure to pass it on to our team. If you’re looking for an alternative, you may want to check out our BlendBoss, which features a removable blade design: https://www.sharkninja.com/ninja-blendboss-tumbler-blender-with-26oz-travel-tumbler-removable-straw-lavender-lemonade/DB351PR.html?dwvar_DB351PR_color=BAB9D8 If you need any further assistance, please don’t hesitate to contact us at: https://support.sharkninja.com/contact-us
Terrible blender. Battery dies while making a protein shake. I do not recommend.
Response from sharkninja.comBy SharkNinja, April 20, 2026
Hi there, Thank you for sharing your feedback. We’re sorry to hear about your experience with the Blast. This certainly isn’t the experience we want for our customers. Our support team would be happy to take a closer look and see how we can help with next steps or options available to you at https://support.sharkninja.com/contact-us Sincerely, Ninja Kitchen
LOVE MY BLAST MAX BLENDER!!!!! Got it as a Christmas gift. No problems except!!! My cup dropped and 2 of the bottom brackets broke!! I am trying to find a replacement but unable to. Can you help me out? My model number is BC125GY L. It’s an 18 oz
I have been using this blender for about 2 months. I love the convenience of it, but the top is so difficult. Hard to screw on correctly and getting it off takes more muscle than i have some days. Please fix the lid to make it easier. Also, I cut off the plastic handle/strap, it just gets in the way. I would recommend this option for everyday busy life, but i use my regular Ninja on the weekends as the vessel is so much easier to deal with.
I would recommend this to a friend!
Response from sharkninja.comBy SharkNinja, April 13, 2026
Hi Helen, Thank you for taking the time to leave a review. We appreciate you sharing your experience after using the blender for two months. It’s great to hear that you enjoy the convenience, and we understand how challenging it can be when the lid feels difficult to remove. Your feedback about the lid design and the handle/strap is extremely helpful, and we’ll be sharing these insights with the relevant teams internally. If there’s anything we can do to enhance your experience or if you’d like to share additional thoughts, we’d love to hear from you. Please feel free to reach out to our Customer Care team at: https://support.sharkninja.com/contact-us
I have used this daily and it does the trick. I use it for blending power greens with other veggies. It blends all very smoothly. Have had it 3 weeks and have only charged once.
I’ve had mine for a little over a month and now the bottle has started leaking from the bottom where the blades are spun.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, March 21, 2026
Hi there,
Thank you for taking the time to share this feedback with us. We’re really sorry to hear your Ninja Blast Max has started leaking from the bottom near the blade assembly after just a little over a month of use. We understand how frustrating and inconvenient this is, especially when you’re expecting a reliable, on‑the‑go blender.
Please click the link below to try our self‑troubleshooting steps. If the issue isn’t resolved, you’ll be guided to our customer service team, where we can take a closer look and assist you further. https://support.sharkninja.com/en-CA/article/BC200-BC250-Series-Ninja-Blast-Max-Portable-Blender-Troubleshooting-Guide-ca
I loved it while it lasted. Which was barely a year. For the price I feel like it should be operational for more than that. Really really disappointed. I gave 2 stars only because it did work really well when it worked.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, March 16, 2026
Hi there,
Thank you for taking the time to leave a review.
We’re truly sorry to hear that your product stopped working after barely a year, we know how disappointing that feels. We’d really like to help look into what happened and explore any options we can offer. Please contact us via the link below. https://support.sharkninja.com/contact-us