Customer Reviews for Ninja - Refurbished Excellent - Blast Max Portable Blender with 22oz Twist & Go Vessel - Platinum Silver
Customer Rating
1
Started out ok
on June 4, 2025
Posted by: BBNC
from Kitty Hawk, NC
Gender:Male
Started out good but 1 month later it won't even blend frozen fruit without shutting off mid-way and the purple light flashes shake it up it goes for a minute and then same thing. If you are lucky you can get a chunky smoothie before it goes into overheated mode and then hang it up till tomorrow because it takes hours before it resets itself and you can use it. I liked ninja products but this has changed my opinion as this product should've never made it past testing.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, June 5, 2025
Hello, Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Ninja Blast. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
This blender is FANTASTIC. My husband received this as a replacement for another blender and it is amazing. The battery power and life are both beyond our expectations. He loves it. He uses it everyday. And, the fact that it detaches from the blade to become so light is great!
Great Blender when it's fully charged and working. It has a 12V DC power cord rather than a universal USBC cord. If you loose it, you're out of luck. I tried getting a replacement cord and Ninja doesn't even carry them!! I'd find one that you're not stuck carrying a proprietary cord around with you.
Response from sharkninja.comBy SharkNinja, March 31, 2025
Hello, Thank you for taking the time to leave a review.
We're so sorry to hear that you're having trouble locating a charger for your Ninja Blast. We've attached a link to our website, for the charging cable for this product. If you still need assistance with this, please reach out to our team by phone at 1-800-365-0135, we'd be happy to assist.
Unfortunately, this portable blender didn’t live up to my expectations. I tried multiple times to make a smoothie with frozen fruit but it stopped so many times I transferred everything into my only blender. Frustrating to say the least but I’ll try it again with fresh fruit…fingers crossed.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, March 18, 2025
Hello,
Thank you for taking the time to provide your feedback.
This isn’t our usual standard, and we apologize for how frustrating this must be. Something doesn’t seem quite right about how your product is performing; we’d like to make sure it’s working as it should. Please give our team a call at 1-800-365-0135 so we can help with this.
I’m very impressed with the power, battery life and portability of this blender. The only issue I have is it can be incredibly difficult getting the correct ratio for the smoothie and it doesn’t do great for making things like milkshakes or anything of that consistency. I used it to make mixed smoothies with fruits and vegetables, Matcha, tea, blended, frozen coffee, milkshakes, and other things. The only thing that would’ve made this better is a larger blender cup or a travel carrying case. Overall great product and would highly recommend.
Response from sharkninja.comBy SharkNinja, March 18, 2025
Hello,
Thank you for taking the time to leave a review.
We will absolutely share your feedback with the relevant teams for consideration on future products. We also attached a link to our recipe page, let us know which ones you like. https://ninjatestkitchen.com/?s=