Customer reviews from sharkninja.com
Ninja - Refurbished Excellent - Blast Max Portable Blender with 22oz Twist & Go Vessel - Platinum Silver
Average customer rating
4.3
(171 Reviews)
Rating breakdown 171 reviews
5 Stars
125
4 Stars
15
3 Stars
9
2 Stars
7
1 Star
15
65%of customers recommend this product.
(
28 out of
43)
Customer Reviews for Ninja - Refurbished Excellent - Blast Max Portable Blender with 22oz Twist & Go Vessel - Platinum Silver
Customer Rating
1
Waste of Money
on February 10, 2026
Posted by: Nanaof2girls
from Maine
Gender:Female
I love shark/ninja products and never had an issue but not this time. Absolutely the worst product I have ever bought. I was so disappointed. Takes extremely long to charge and only charges for a single use. I bought 6mos ago used 2-3 times. I may as well have just tossed the money out the window.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, February 11, 2026
Hello,
Thank you for taking the time to leave a review.
It’s disheartening to hear that your device is taking extremely long to charge and only lasting for a single use. We truly understand how this situation has impacted your experience, and it’s definitely not the level of service we aim to provide. We’d love to help get things working again. To resolve this promptly, we recommend reaching out to our team through our support page, our agents can assist you directly. Alternatively, you can refer to our self‑help guide for additional troubleshooting steps related to the unit takes long to charge and only last. We’re committed to improving your experience, and we appreciate the opportunity to where make things right. All applicable links are provided below.
Self-Help Guide: https://support.sharkninja.com/article/BC200-BC250-Series-Ninja-Blast-Max-Portable-Blender-Troubleshooting-Guide?redirect=false
Contact Page: https://support.sharkninja.com/contact-us
Kind Regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
It’s disheartening to hear that your device is taking extremely long to charge and only lasting for a single use. We truly understand how this situation has impacted your experience, and it’s definitely not the level of service we aim to provide. We’d love to help get things working again. To resolve this promptly, we recommend reaching out to our team through our support page, our agents can assist you directly. Alternatively, you can refer to our self‑help guide for additional troubleshooting steps related to the unit takes long to charge and only last. We’re committed to improving your experience, and we appreciate the opportunity to where make things right. All applicable links are provided below.
Self-Help Guide: https://support.sharkninja.com/article/BC200-BC250-Series-Ninja-Blast-Max-Portable-Blender-Troubleshooting-Guide?redirect=false
Contact Page: https://support.sharkninja.com/contact-us
Kind Regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great features
on January 30, 2026
Posted by: Anna26
from California
Gender:Female
I love this blender, easy to use , it literally makes thick smoothies, simple blended drinks and crushes ice with no issue. I love that it just snaps on and off to transport as a cup and easy cleaning ...definitely recommend
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
2
Not enough power
on January 21, 2026
Posted by: Lori 35
Gender:Female
It’s not as powerful as I hoped it would be, I’m a diabetic and bought it to mix drinks and my chalffles, for breakfast.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, January 22, 2026
Hi Lori,
Thank you for taking the time to leave a review.
We’re devastated to learn that your Ninja hasn’t met your expectations, especially when you rely on it daily to prepare breakfast drinks as part of managing your diabetes. We understand how frustrating and disappointing that experience must be, and we genuinely appreciate you taking the time to share your concerns.
Your feedback is important to us, and we will absolutely ensure it’s shared with the appropriate teams internally. Our goal is always to provide products that our customers can depend on, especially when it comes to health‑related needs.
If there’s anything further we can do to support you or if you’d like to discuss your experience in more detail, our Customer Care team would be more than happy to help. Please feel free to reach out at https://support.sharkninja.com/contact-us.
Kind regards,
Ninja Kitchen NA.
Thank you for taking the time to leave a review.
We’re devastated to learn that your Ninja hasn’t met your expectations, especially when you rely on it daily to prepare breakfast drinks as part of managing your diabetes. We understand how frustrating and disappointing that experience must be, and we genuinely appreciate you taking the time to share your concerns.
Your feedback is important to us, and we will absolutely ensure it’s shared with the appropriate teams internally. Our goal is always to provide products that our customers can depend on, especially when it comes to health‑related needs.
If there’s anything further we can do to support you or if you’d like to discuss your experience in more detail, our Customer Care team would be more than happy to help. Please feel free to reach out at https://support.sharkninja.com/contact-us.
Kind regards,
Ninja Kitchen NA.
Written by a customer while visiting sharkninja.com
Customer Rating
4
Great, but doesn't last long.
on January 1, 2026
Posted by: JuHu922
from Las Vegas, NV
Gender:Female
I love this blender!! I love the portability and take it with me when I travel. However, the battery/motor doesn't last long. It really needs a little more power, battery and capacity. It would be nice to have 2 more ounces of volume. I've had two and neither lasted long before it didn't have power to blend frozen fruit nor the battery to finish a full smoothie cycle. It needs some improvements made for sure, but the concept and portability are great. Because the life of the product isn't long, the price should definitely be cheaper.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great portable blender!
on December 20, 2025
Posted by: Steph25
Gender:Female
I’m very pleased with my purchase! My husband has the original version but this version is much better because it detaches from the base so is much lighter. I typically use it for my post workout smoothies and it blends really well, and the charge lasts for a few uses.
Written by a customer while visiting sharkninja.com
Customer Rating
1
6 months later I have a useless base unit
on December 6, 2025
Posted by: Team nutribullet flex
Gender:Female
I do not recommend. Says it’s dishwasher safe. Washed container in dishwasher one time and the cup is warped. Contacted company and was told it’s not under manufacturer warranty. So after 6 months I have a useless base unit. I suggest trying nurtibullet flex which is also cheaper.
Response from sharkninja.comBy SharkNinja, December 11, 2025
Hi there,
Thanks for your feedback. We’re so sorry to hear about your experience and completely understand how frustrating that must be. We truly appreciate your feedback and want to make sure this gets reviewed correctly.
Please give us a call at 1-800-365-0135. We’re available Monday through Friday, 9 a.m. to 9 p.m. ET, and Saturday, 9 a.m. to 6 p.m. ET.
Kind Regards,
Ninja Kitchen US.
Thanks for your feedback. We’re so sorry to hear about your experience and completely understand how frustrating that must be. We truly appreciate your feedback and want to make sure this gets reviewed correctly.
Please give us a call at 1-800-365-0135. We’re available Monday through Friday, 9 a.m. to 9 p.m. ET, and Saturday, 9 a.m. to 6 p.m. ET.
Kind Regards,
Ninja Kitchen US.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Satisfied customer
on November 4, 2025
Posted by: Yani
from Baltimore MD
Gender:Female
I won this in a raffle at my work and I love it! I put frozen fruit in it along with nuts and yogurt and it did the job well. It’s not like those other portable blenders that you have to shake because it was too weak to chop the ice. It’s not very lightweight but I’m glad
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
1
Lasted 7 months and now a door stop
on October 26, 2025
Posted by: Jerome P
from Surprise, AZ
Gender:Male
Lasted 7 months and now dead! Like other reviews state works at times before, never consistent on run times. Sometimes long, sometimes short, but now completely dead. When fully charged you get maybe 6-8 uses.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, November 7, 2025
Hi there,
Thank you for taking the time to leave a review.
We're truly sorry to hear that your Ninja Blast is not turning on. We understand how frustrating this must be, and we’re here to help make things right.
Your feedback is incredibly important to us, and we will be sure to share it with the appropriate teams internally.
Please contact our Customer Service team at 1-800-365-0135. Our hours of operation are Monday to Friday: 9:00 a.m. – 9:00 p.m. ET and Saturday: 9:00 a.m. – 6:00 p.m. ET. We're here to help.
Kind regards,
Ninja Kitchen NA.
Thank you for taking the time to leave a review.
We're truly sorry to hear that your Ninja Blast is not turning on. We understand how frustrating this must be, and we’re here to help make things right.
Your feedback is incredibly important to us, and we will be sure to share it with the appropriate teams internally.
Please contact our Customer Service team at 1-800-365-0135. Our hours of operation are Monday to Friday: 9:00 a.m. – 9:00 p.m. ET and Saturday: 9:00 a.m. – 6:00 p.m. ET. We're here to help.
Kind regards,
Ninja Kitchen NA.
Written by a customer while visiting sharkninja.com