Customer reviews from sharkninja.com
Ninja - Refurbished Excellent - Blast Max Portable Blender with 22oz Twist & Go Vessel - Platinum Silver
Average customer rating
4.4
(159 Reviews)
Rating breakdown 159 reviews
5 Stars
117
4 Stars
14
3 Stars
9
2 Stars
7
1 Star
12
61%of customers recommend this product.
(
22 out of
36)
Customer Reviews for Ninja - Refurbished Excellent - Blast Max Portable Blender with 22oz Twist & Go Vessel - Platinum Silver
Customer Rating
5
Great portable blender!
on December 20, 2025
Posted by: Steph25
Gender:Female
I’m very pleased with my purchase! My husband has the original version but this version is much better because it detaches from the base so is much lighter. I typically use it for my post workout smoothies and it blends really well, and the charge lasts for a few uses.
Written by a customer while visiting sharkninja.com
Customer Rating
1
6 months later I have a useless base unit
on December 6, 2025
Posted by: Team nutribullet flex
Gender:Female
I do not recommend. Says it’s dishwasher safe. Washed container in dishwasher one time and the cup is warped. Contacted company and was told it’s not under manufacturer warranty. So after 6 months I have a useless base unit. I suggest trying nurtibullet flex which is also cheaper.
Response from sharkninja.comBy SharkNinja, December 11, 2025
Hi there,
Thanks for your feedback. We’re so sorry to hear about your experience and completely understand how frustrating that must be. We truly appreciate your feedback and want to make sure this gets reviewed correctly.
Please give us a call at 1-800-365-0135. We’re available Monday through Friday, 9 a.m. to 9 p.m. ET, and Saturday, 9 a.m. to 6 p.m. ET.
Kind Regards,
Ninja Kitchen US.
Thanks for your feedback. We’re so sorry to hear about your experience and completely understand how frustrating that must be. We truly appreciate your feedback and want to make sure this gets reviewed correctly.
Please give us a call at 1-800-365-0135. We’re available Monday through Friday, 9 a.m. to 9 p.m. ET, and Saturday, 9 a.m. to 6 p.m. ET.
Kind Regards,
Ninja Kitchen US.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Satisfied customer
on November 4, 2025
Posted by: Yani
from Baltimore MD
Gender:Female
I won this in a raffle at my work and I love it! I put frozen fruit in it along with nuts and yogurt and it did the job well. It’s not like those other portable blenders that you have to shake because it was too weak to chop the ice. It’s not very lightweight but I’m glad
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
1
Lasted 7 months and now a door stop
on October 26, 2025
Posted by: Jerome P
from Surprise, AZ
Gender:Male
Lasted 7 months and now dead! Like other reviews state works at times before, never consistent on run times. Sometimes long, sometimes short, but now completely dead. When fully charged you get maybe 6-8 uses.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, November 7, 2025
Hi there,
Thank you for taking the time to leave a review.
We're truly sorry to hear that your Ninja Blast is not turning on. We understand how frustrating this must be, and we’re here to help make things right.
Your feedback is incredibly important to us, and we will be sure to share it with the appropriate teams internally.
Please contact our Customer Service team at 1-800-365-0135. Our hours of operation are Monday to Friday: 9:00 a.m. – 9:00 p.m. ET and Saturday: 9:00 a.m. – 6:00 p.m. ET. We're here to help.
Kind regards,
Ninja Kitchen NA.
Thank you for taking the time to leave a review.
We're truly sorry to hear that your Ninja Blast is not turning on. We understand how frustrating this must be, and we’re here to help make things right.
Your feedback is incredibly important to us, and we will be sure to share it with the appropriate teams internally.
Please contact our Customer Service team at 1-800-365-0135. Our hours of operation are Monday to Friday: 9:00 a.m. – 9:00 p.m. ET and Saturday: 9:00 a.m. – 6:00 p.m. ET. We're here to help.
Kind regards,
Ninja Kitchen NA.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great product.
on October 3, 2025
Posted by: DW709
from St. John's, NL
Gender:Male
I bought this product to help me maintain my diet with fresh berries with smoothies every day at work. it is the best solution i have seen yet as it allows me to keep the smoothie fresh until i am about to drink it. I put all the ingredients in and take it to work. when i wish to drink the smoothie, the Ninja Blast blends and its perfect.
Written by a customer while visiting sharkninja.com
Customer Rating
1
Battery Life Sucks!
on September 24, 2025
Posted by: btran
from Mount Laurel, NJ
Gender:Female
The charge does not hold at all. I charged it fully before use, and it just ran out of juice in the middle of blending, so I was stuck with a half-blended smoothie. I'm returning it for sure!
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, September 25, 2025
Hello, Thank you for taking the time to leave a review. We're so sorry to hear that your Ninja Blast isn't holding a charge. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you. Our hours of Operation: Monday-Friday 9am - 9pm EST | Saturday 9am - 6pm EST. Kind regards, Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
4
Nice but not really portable
on September 23, 2025
Posted by: Anon
from ND
Gender:Male
I received this as a replacement for the smaller version as it has been discontinued. I like the larger size of this version and the ability to select different power settings. Also the color options are great.
My main disappointment in this model is that it requires an outlet to charge the battery and the unit will only work with the battery ie. You cant use wall power. the discontinued model charged via USB making it truly portable. Now I basically have a tiny blender that i need a standard outlet to charge and I can't use it as a countertop blender without a full battery.
Overall I am impressed with ninja products this one just missed the mark abit as a portable blender
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
1
Poor Battery and Blending Performance
on September 22, 2025
Posted by: Tee Will
from New York
Gender:Female
I purchased this on September 2nd, and by September 22nd I’m already disappointed. This is only my third time trying to use it and the battery dies mid-use even after a full charge. It doesn’t blend well at all my smoothies still have whole pieces of fruit, so making smoothies or açaí bowls is impossible. For a Ninja product, I expected way better.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, September 22, 2025
Hi Tee Will, Thank you for you taking the time to leave a review. We're truly sorry to hear about your experience with your Ninja product. That’s certainly not the performance we aim to deliver. To help resolve the issue, we recommend following the troubleshooting steps outlined in our official guide here: https://support.ninjakitchen.com/hc/en-us/articles/15155988464284-BC200-BC250-Series-Ninja-Blast-Max-Portable-Blender-Troubleshooting-Guide
If the issue continues after completing the steps, the guide will direct you to our Customer Care team who will be happy to assist you further. Kind regards, Ninja Kitchen
If the issue continues after completing the steps, the guide will direct you to our Customer Care team who will be happy to assist you further. Kind regards, Ninja Kitchen
Written by a customer while visiting sharkninja.com