This is the 2nd Wine Frig my first one only lasted about 4 years. I worked with the customer reps on ordering replacement parts but it appeared to be the compressor. I would highly recommend that they offer an extended warranty. I have been very pleased with the new wine frig. It runs very quietly and maintains a constant temp for both levels.
Installed new wine cooler and it didn't reach temperature settings so I called customer support. Mark was extremely helpful and diagnosed a faulty temperature sensing unit, which he's immediately having sent to me and which is simple to install. Great service!
Installed new wine cooler and it didn't reach temperature settings so I called customer support. Mark was extremely helpful and diagnosed a faulty temperature sensing unit, which he's immediately having sent to me and which is simple to install. Great service!
Installed new wine cooler and it didn't reach temperature settings so I called customer support. Mark was extremely helpful and diagnosed a faulty temperature sensing unit, which he's immediately having sent to me and which is simple to install. Great service!
Have had the unit for less than one week. Here are some observations: Pros: - very quiet - easy to install (replaced a GE Monogram ZDW24) - dual zone cooling seems to work fine. Very handy for pulling chilled wine from fridge - looks great Cons: - not as sturdy as GE Monogram - should consider single zone if using for storage only - instructions are lacking. Here are a couple of features it doesn't mention: 1. Unit came with a "moisture container" to keep moisture in your corks. It looks a lot like the water reservoir that is mentioned in the instructions. The water reservoir is preinstalled. The moisture container may be placed any where in the unit. 2. Unit has levelers that may also be used to raise the unit by approximately 3". To raise the levellers, unscrew them in a clockwise manner (not counter-clockwise)