Customer reviews from Newair
NewAir - Refurbished Excellent - 24 Built-in 46 Bottle Dual Zone Wine Cooler with Removable Beechwood Shelves - Stainless Steel
Average customer rating
4.4
(329 Reviews)
Rating breakdown 329 reviews
5 Stars
229
4 Stars
54
3 Stars
16
2 Stars
9
1 Star
21
94%of customers recommend this product.
(
134 out of
143)
Customer Reviews for NewAir - Refurbished Excellent - 24 Built-in 46 Bottle Dual Zone Wine Cooler with Removable Beechwood Shelves - Stainless Steel
Customer Rating
5
Spacious and the perfect beverage fridge!
on October 30, 2019
Posted by: absolutelyairs
from Batavia, IL
My husband and I absolutely love our wine and beverage fridge! We can't believe how much it holds and how spacious it is!!! I love the lighting and the temperature control features. It was easy to set up and user friendly.
Response from NewairBy NewAir, Customer Service, November 1, 2019
Hi,
Thank you for the 5-star review and for sharing your thoughts about the unit. Thank you for contacting NewAir!
Thank you for the 5-star review and for sharing your thoughts about the unit. Thank you for contacting NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Spacious and the perfect beverage fridge!
on October 30, 2019
Posted by: absolutelyairs
from Batavia, IL
My husband and I absolutely love our wine and beverage fridge! We can't believe how much it holds and how spacious it is!!! I love the lighting and the temperature control features. It was easy to set up and user friendly.
Response from NewairBy NewAir, Customer Service, November 1, 2019
Hi,
Thank you for the 5-star review and for sharing your thoughts about the unit. Thank you for contacting NewAir!
Thank you for the 5-star review and for sharing your thoughts about the unit. Thank you for contacting NewAir!
Written by a customer while visiting Newair
Posted by: absolutelyairs
from Batavia, IL
Verified Purchase:Yes
My husband and I absolutely love our wine and beverage fridge! We can't believe how much it holds and how spacious it is!!! I love the lighting and the temperature control features. It was easy to set up and user friendly.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi,
Thank you for the 5-star review and for sharing your thoughts about the unit. Thank you for contacting NewAir!
Thank you for the 5-star review and for sharing your thoughts about the unit. Thank you for contacting NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi,
Thank you for the 5-star review and for sharing your thoughts about the unit. Thank you for contacting NewAir!
Thank you for the 5-star review and for sharing your thoughts about the unit. Thank you for contacting NewAir!
Written by a customer while visiting Newair
Customer Rating
1
Frustrated
on October 29, 2019
Posted by: Jonn
from Tampa
I'm having the same experience as Chrisb. My third unit is on it's way to me. I really want it to work and move past this. Wish me luck!
Response from NewairBy NewAir, Customer Service, October 31, 2019
I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 to select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution.
Written by a customer while visiting Newair
Customer Rating
1
Frustrated
on October 29, 2019
Posted by: Jonn
from Tampa
I'm having the same experience as Chrisb. My third unit is on it's way to me. I really want it to work and move past this. Wish me luck!
Response from NewairBy NewAir, Customer Service, October 31, 2019
I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 to select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution.
Written by a customer while visiting Newair
Posted by: Jonn
from Tampa
Verified Purchase:Yes
I'm having the same experience as Chrisb. My third unit is on it's way to me. I really want it to work and move past this. Wish me luck!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 to select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 to select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution.
Written by a customer while visiting Newair
Customer Rating
1
Compressor broke
on October 10, 2019
Posted by: BenP
from Sacramento
The compressor seems to have broken and after calling support multiple times, they said the part was on back order. The latest time, they said they don’t repair broken compressors and my fridge is now a paper weight. They won’t repair or replace since it’s not under the one yr warranty.
Response from NewairBy NewAir, Customer Service, October 14, 2019
Hi, Thank you for your review however we are sorry the unit did not meet your expectations. We will be reaching out to you via email and see if we can change the experience you had with us so far. If you need any other assistance please feel free to ask.
Written by a customer while visiting Newair
Customer Rating
1
Compressor broke
on October 10, 2019
Posted by: BenP
from Sacramento
The compressor seems to have broken and after calling support multiple times, they said the part was on back order. The latest time, they said they don’t repair broken compressors and my fridge is now a paper weight. They won’t repair or replace since it’s not under the one yr warranty.
Response from NewairBy NewAir, Customer Service, October 14, 2019
Hi, Thank you for your review however we are sorry the unit did not meet your expectations. We will be reaching out to you via email and see if we can change the experience you had with us so far. If you need any other assistance please feel free to ask.
Written by a customer while visiting Newair