Customer reviews from Newair
NewAir - Refurbished Excellent - 24 Built-in 46 Bottle Dual Zone Wine Cooler with Removable Beechwood Shelves - Stainless Steel
Average customer rating
4.4
(329 Reviews)
Rating breakdown 329 reviews
5 Stars
229
4 Stars
54
3 Stars
16
2 Stars
9
1 Star
21
94%of customers recommend this product.
(
134 out of
143)
Customer Reviews for NewAir - Refurbished Excellent - 24 Built-in 46 Bottle Dual Zone Wine Cooler with Removable Beechwood Shelves - Stainless Steel
Customer Rating
1
Unusable
on August 3, 2020
Posted by: ALLY
The second fridge they sent us is now sitting unplugged in our kitchen, basically being used as a shelf for our wine.
We did A LOT of research on wine fridges and settled on the Newair after reading reviews. Our primary requirement was having a low noise level. We selected this fridge and designed our new kitchen island to fit it. Upon receiving it we plugged it in and had it running for a week before we had to unplug it because we couldn’t stand the noise. We contacted Newair and they sent a replacement fridge. The new one sounded exactly like the original, so now we have an unplugged wine fridge sitting in our kitchen. Meaning we basically paid a lot of money for a shelf to keep our wine at room temperature.
We are so, so disappointed after the amount of planning that went into designing the kitchen with this particular fridge in mind, and now we can’t even use it.
I would not recommend this fridge. We are out a bunch of money and our wine is sitting there not temperature controlled.
Response from NewairBy NewAir, Customer Service, August 3, 2020
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Written by a customer while visiting Newair
Customer Rating
1
Unusable
on August 3, 2020
Posted by: ALLY
The second fridge they sent us is now sitting unplugged in our kitchen, basically being used as a shelf for our wine.
We did A LOT of research on wine fridges and settled on the Newair after reading reviews. Our primary requirement was having a low noise level. We selected this fridge and designed our new kitchen island to fit it. Upon receiving it we plugged it in and had it running for a week before we had to unplug it because we couldn’t stand the noise. We contacted Newair and they sent a replacement fridge. The new one sounded exactly like the original, so now we have an unplugged wine fridge sitting in our kitchen. Meaning we basically paid a lot of money for a shelf to keep our wine at room temperature.
We are so, so disappointed after the amount of planning that went into designing the kitchen with this particular fridge in mind, and now we can’t even use it.
I would not recommend this fridge. We are out a bunch of money and our wine is sitting there not temperature controlled.
We did A LOT of research on wine fridges and settled on the Newair after reading reviews. Our primary requirement was having a low noise level. We selected this fridge and designed our new kitchen island to fit it. Upon receiving it we plugged it in and had it running for a week before we had to unplug it because we couldn’t stand the noise. We contacted Newair and they sent a replacement fridge. The new one sounded exactly like the original, so now we have an unplugged wine fridge sitting in our kitchen. Meaning we basically paid a lot of money for a shelf to keep our wine at room temperature.
We are so, so disappointed after the amount of planning that went into designing the kitchen with this particular fridge in mind, and now we can’t even use it.
I would not recommend this fridge. We are out a bunch of money and our wine is sitting there not temperature controlled.
Response from NewairBy NewAir, Customer Service, August 3, 2020
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Written by a customer while visiting Newair
Posted by: ALLY
from Undisclosed
Verified Purchase:Yes
The second fridge they sent us is now sitting unplugged in our kitchen, basically being used as a shelf for our wine. We did A LOT of research on wine fridges and settled on the Newair after reading reviews. Our primary requirement was having a low noise level. We selected this fridge and designed our new kitchen island to fit it. Upon receiving it we plugged it in and had it running for a week before we had to unplug it because we couldn't stand the noise. We contacted Newair and they sent a replacement fridge. The new one sounded exactly like the original, so now we have an unplugged wine fridge sitting in our kitchen. Meaning we basically paid a lot of money for a shelf to keep our wine at room temperature. We are so, so disappointed after the amount of planning that went into designing the kitchen with this particular fridge in mind, and now we can't even use it. I would not recommend this fridge. We are out a bunch of money and our wine is sitting there not temperature controlled.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Written by a customer while visiting Newair
Customer Rating
4
Nice, but 46 Bottles?
on July 26, 2020
Posted by: BurghJeff
from Pittsburgh, PA
Doesn't really seem to hold 46 bottles - at least not 750ml bottles. I suppose it could hold some 375's to get it to 46, but basically it holds 24 bottles, including on the bottom below the last shelf. If you try to add any bottles in reverse direction on a shelf, they don't fit. It's a nice cooler, but maybe not accurately advertised.
Response from NewairBy NewAir, Customer Service, July 27, 2020
Hi, Thank you for taking the time to leave a review on your AWR-460DB. The unit holds up to 46 standard size wine bottles. Kindly reach out to our friendly customer service department at 855-963-9247 if you have any further inquiries. Thank You for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
4
Nice, but 46 Bottles?
on July 26, 2020
Posted by: BurghJeff
from Pittsburgh, PA
Doesn't really seem to hold 46 bottles - at least not 750ml bottles. I suppose it could hold some 375's to get it to 46, but basically it holds 24 bottles, including on the bottom below the last shelf. If you try to add any bottles in reverse direction on a shelf, they don't fit. It's a nice cooler, but maybe not accurately advertised.
Response from NewairBy NewAir, Customer Service, July 27, 2020
Hi, Thank you for taking the time to leave a review on your AWR-460DB. The unit holds up to 46 standard size wine bottles. Kindly reach out to our friendly customer service department at 855-963-9247 if you have any further inquiries. Thank You for choosing NewAir!
Written by a customer while visiting Newair
Posted by: BurghJeff
from Pittsburgh, PA
Verified Purchase:Yes
Doesn't really seem to hold 46 bottles - at least not 750ml bottles. I suppose it could hold some 375's to get it to 46, but basically it holds 24 bottles, including on the bottom below the last shelf. If you try to add any bottles in reverse direction on a shelf, they don't fit. It's a nice cooler, but maybe not accurately advertised.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi, Thank you for taking the time to leave a review on your AWR-460DB. The unit holds up to 46 standard size wine bottles. Kindly reach out to our friendly customer service department at 855-963-9247 if you have any further inquiries. Thank You for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi, Thank you for taking the time to leave a review on your AWR-460DB. The unit holds up to 46 standard size wine bottles. Kindly reach out to our friendly customer service department at 855-963-9247 if you have any further inquiries. Thank You for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Great service
on June 8, 2020
Posted by: Sketchengine
from Kansas ity
I bought my wine cooler 7 months ago and it worked great until it recently failed for some unknown reason. NewAir customer was very helpful getting the problem resolved
Response from NewairBy NewAir, Customer Service, June 10, 2020
Thank you for the 5-star review and for posting your comments in regards to this AWR-460DB. We highly appreciate your feedback. Thank you for choosing NewAir.
Written by a customer while visiting Newair
Customer Rating
5
Great service
on June 8, 2020
Posted by: Sketchengine
from Kansas ity
I bought my wine cooler 7 months ago and it worked great until it recently failed for some unknown reason. NewAir customer was very helpful getting the problem resolved
Response from NewairBy NewAir, Customer Service, June 10, 2020
Thank you for the 5-star review and for posting your comments in regards to this AWR-460DB. We highly appreciate your feedback. Thank you for choosing NewAir.
Written by a customer while visiting Newair