Customer reviews from Newair
NewAir - Refurbished Excellent - 24 Built-in 46 Bottle Dual Zone Wine Cooler with Removable Beechwood Shelves - Stainless Steel
Average customer rating
4.4
(329 Reviews)
Rating breakdown 329 reviews
5 Stars
229
4 Stars
54
3 Stars
16
2 Stars
9
1 Star
21
94%of customers recommend this product.
(
134 out of
143)
Customer Reviews for NewAir - Refurbished Excellent - 24 Built-in 46 Bottle Dual Zone Wine Cooler with Removable Beechwood Shelves - Stainless Steel
Customer Rating
1
Do not buy
on October 12, 2022
Posted by: Stephanie
from Marietta
I loved this wine fridge at first...but then it died 5 months later. I reached out to customer support and was told I need a new pc board. Really?!? And then I was told I couldn't get the part for about 4 months. They also told me I can't get the pc board anywhere else. Piece of garbage, don't waste your money. I would have given zero stars but I had to give one to start the review.
No, I would not recommend this to a friend.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Camilla. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Camilla. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Camilla. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Camilla. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Written by a customer while visiting Newair
Customer Rating
5
Best wine fridge
on September 20, 2022
Posted by: Damian the Drinker
from New York City
This NewAir Wine Fridge is roomy and fits over three dozen bottles of my favorite wines with more room to spare. It cools so silently. You can barely hear it. Also it's so good looking with interior accent lighting. Also it's dual zone so I can separate my reds from whites. Love the quality of this fridge.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-460DB. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-460DB. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
4
Was great
on September 18, 2022
Posted by: Mr Bill
from Tampa Bay
I liked my cooler very much but all of a sudden it seems to be collapsing to the right. As a result the door does not completely close so you get condensation. Next step is pull it out and probably replace. Not sure what the life span should be or if I can give to someone to rebuild.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for posting your comments in regards to this product AWR-460DB. For assistance please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247select customer service. Best Regards, Customer Service
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for posting your comments in regards to this product AWR-460DB. For assistance please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247select customer service. Best Regards, Customer Service
Written by a customer while visiting Newair
Customer Rating
5
Great Wine Cooler
on September 8, 2022
Posted by: Greg C
from Bel Air, MD
Really great wine cooler lasted us 4 years so far with no issues at all. Runs quiet and keeps our wine at the perfect temperature! We also like that the unit is very quiet, never really hear it. Overall a great wine cooler.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about your experience using your AWR-460DB. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about your experience using your AWR-460DB. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
1
I will never buy this product.
on July 21, 2022
Posted by: M
from CA
I bought a Newair 24" Built-in 46 bottle in 2018. No cooler any more now. I have bought and changed the switch per the direction of Newair. and it didn't work. I have to throw it away and buy another new one.
No, I would not recommend this to a friend.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Written by a customer while visiting Newair
Customer Rating
4
I did buy this product again
on June 21, 2022
Posted by: John
from NH and FL
I have one in my house for 4 years and just brought another one for my condo. Good product, but when cooling, the fan is just a bit loud. Otherwise keeps the temp both top and bottom spot on.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for sharing your thoughts about your experience using your AWR-460DB. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for sharing your thoughts about your experience using your AWR-460DB. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Awesome!
on June 6, 2022
Posted by: Sandee
from TX
We purchased this fridge about 4 years ago, and it's worked great ever since. The temps have been accurate and the design is nice. We have enjoyed this wine fridge so much!
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for posting your comments in regards to this product AWR-460DB. We are glad to hear you like the unit's features and I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for posting your comments in regards to this product AWR-460DB. We are glad to hear you like the unit's features and I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
4
Good while it lasts, helpful service
on April 29, 2022
Posted by: Kalpana
from Washington, DC
I've had this wine fridge for about 4 years. It recently stopped being able to regulate temperature. I contacted service and they responded quickly with a solution. I am going to order the recommended part. Hopefully this works!
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Awesome! I'm happy to hear that you are pleased with our customer service and thank you for posting your comments in regards to this product AWR-460DB. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Awesome! I'm happy to hear that you are pleased with our customer service and thank you for posting your comments in regards to this product AWR-460DB. Thank you for choosing Newair!
Written by a customer while visiting Newair