Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Lime
Average customer rating
4.6 out of 5
4.6
(2,116 Reviews)
Open Ratings Snapshot
Rating breakdown 2,116 reviews
5 Stars
1,471
4 Stars
451
3 Stars
121
2 Stars
38
1 Star
35
79%of customers recommend this product. 
(
61 out of 77
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Lime
Customer Rating
3 out of 5
3
This product has great features!
on April 4, 2026
Posted by: Laceyljjomomma
[This review was collected as part of a promotion.] I love using all the features in my phone from daily life to work life. Makes using very efficient & convenient.
Value
3 out of 5
3
Response from Samsung USBy R&R, April 6, 2026
Hi Laceyljjomomma,

Thank you for sharing this. It's wonderful to hear how the features are enhancing both your daily life and work routine. The Galaxy A36 5G is designed to keep everything efficient and convenient in one place. We appreciate you being a Samsung customer!

-Ty

Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Sturdy and fast
on April 4, 2026
Posted by: Kcmarie
[This review was collected as part of a promotion.] I had an older Samsung for quite awhile. I don't like upgrading and tend to keep my devices until I absolutely need a new one. My husband surprised me with this new phone and it is amazing! I love the squared edge and the phone feels sturdy in my grasp. I didn't realize how much my older phone had slowed down until I began using my new phone. The resolution is clear and bright. Such an upgrade!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
This product has horrible features!!!
on April 3, 2026
Posted by: ImabasicSamsung
[This review was collected as part of a promotion.] I'm very disappointed. There's no micro memory slot. There's no headphone Jack. The A.I. is hard to manage.
Value
1 out of 5
1
Response from Samsung USBy R&R, April 6, 2026
Hi ImabasicSamsung,
Thank you for your feedback. The Galaxy A36 5G is designed with a modern, streamlined setup that prioritizes wireless connectivity and smart features. We have observed that many users are transitioning to Samsung Cloud, which reduces the amount of hardware needed for the device. As users become more familiar with how Galaxy AI can enhance their daily routines, they begin to explore its capabilities. You can learn more about Galaxy AI on your Galaxy A36 5G by checking out the online articles linked below. Thank you for your review and for being a valued Samsung customer.
Use features with Galaxy AI on your Galaxy phone and tablet
https://www.samsung.com/us/support/answer/ANS10000753/
-Ty

Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great features
on April 3, 2026
Posted by: Road97runner
[This review was collected as part of a promotion.] Galaxy ai is one of the best features I have ever use overall im a big fan of galaxy and will only buy galaxy phones. I wish I can afford the new s25 ultra that is my overall goal. Maybe Samsung would grant me the promotion to be able to provide me with that wonderful phone by leaving a 5 start review .
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it all but the arrangement of tiles
on April 3, 2026
Posted by: MyTyMe
[This review was collected as part of a promotion.] AI is like my best friend on my Samsung a36....this phone does everything for me...my husband is on a waiting for a liver transplant so the messages, the calendar, the alarms allows me to keep track of 4 different hospitals in different cities and one in another state...it did an update recently and I think it's called home pages my tiles are not where I am use to them being but I just use the search tab to find my ap
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Galaxy A36
on April 3, 2026
Posted by: SuzyQ14
[This review was collected as part of a promotion.] Once I was able ti import from old phone it was smooth sailing. I'm having fun learning all the features and I like that help features are available. Especially to help with the Galaxy AI features .
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This phone has a nice 6.8 inch screen
on April 3, 2026
Posted by: Shakur75
[This review was collected as part of a promotion.] Samsung galaxy a36 is an ok phone. The camera is very low grade. The battery doesn't have a long life. Love the big 6.8 inch screen.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great battery life
on April 3, 2026
Posted by: Tlite7
[This review was collected as part of a promotion.] This device has one the best batteries I've seen for an affordable price. It can last me uo to two days on a single charge and easy to use and very responsive.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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