Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Lime
Average customer rating
4.6 out of 5
4.6
(2,116 Reviews)
Open Ratings Snapshot
Rating breakdown 2,116 reviews
5 Stars
1,471
4 Stars
451
3 Stars
121
2 Stars
38
1 Star
35
79%of customers recommend this product. 
(
61 out of 77
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Lime
Customer Rating
5 out of 5
5
Android Galaxy A36
on August 10, 2026
Posted by: Onlyjuan
[This review was collected as part of a promotion.] This phone had everything i needed in a phone. From the camera, to the touchscreen, as well as the display this phone checked all the boxes. The coverage from this phone on my cell provider exceeded my expectations. Im glad I chose to take my time and upgrade to this version. Awesome phone for a decent price. Highly recommended.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
The function is slow and in slow motion.
on August 10, 2026
Posted by: Riggs956
[This review was collected as part of a promotion.] I use my device for work, pictures and Google maps and internet.
Value
3 out of 5
3
Response from Samsung USBy R&R, August 14, 2026
Hi there Sky3H4wk1ns,

Thank you for sharing your experience with the Galaxy A17 5G. This device offers 5G connectivity, Bluetooth support, and features that integrate seamlessly with the Galaxy ecosystem, allowing your devices to work together. We understand how frustrating it can be when your phone has difficulties staying connected to your Galaxy Watch and other Samsung devices.

To help with this issue, please make sure that Wi-Fi, Bluetooth, and Location services are enabled on all devices you want to connect. For more detailed information, please refer to our online article linked below.

Your feedback regarding connectivity and the support experience is important to us as Samsung continues to enhance the Galaxy ecosystem. Thank you for sharing your experience with Samsung.


Issues with mobile network connection on Samsung phone or tablet
-Ty

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Response from Samsung USBy R&R, August 14, 2026
Howdy Riggs956,

Thank you for sharing your experience with your Galaxy A36 5G. This phone offers 5G connectivity, a vibrant display, and essential tools for photography, navigation, and browsing. We understand that slow performance can make tasks like work, using Google Maps, and surfing the internet less convenient. Your feedback about responsiveness helps Samsung better understand the phone's performance in daily use. We appreciate you taking the time to provide your insights. Thank you!

-Ty

Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Rugged and reliable.
on August 10, 2026
Posted by: AJ4Africa
[This review was collected as part of a promotion.] I chose the A32 after a long relationship with my A 25. Nothing wrong with the older modle, it was just too small for constant outdoor research work.
The A 32's superior camera and faster loading speed (even though it is not great at multitasking) is great compared to my other half's Honor phone. Positive utilities and ease of use are appreciated. Samsung could do with a cleanup of their installed software. Much of it is either outdated (cannot by updated either) or not nearly as good as comparable applications.
The phone is robust enough to survive a great deal of abuse, with the right case. Hardware repairs are available and affordable. The screen does not work with a ultra thick protective layer, my own unit cannot read fingerprints and sometimes facial recognition refuses to work as well. The phone is splashproof (tested).
I will recommend this unit to persons in need of an affordable phone.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is what I needed
on August 10, 2026
Posted by: Irionwill72
[This review was collected as part of a promotion.] I chose this device for its simplicity as well as its economic value. I did not need anything fancy, just something that worked. This phone series works well for my needs and has not malfunctioned since I have had it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
It's a great phone
on August 10, 2026
Posted by: Samsungfan
[This review was collected as part of a promotion.] I chose this phone because it's a Samsung and I am a die-hard Samsung fan. Whenever I get the money I'm getting PS 26 Ultra because they're the best phones on the market.
Value
3 out of 5
3
Response from Samsung USBy R&R, August 14, 2026
Hello Samsungfan,

Thank you for sharing your reasons for choosing Samsung. The Galaxy A36 5G provides 5G connectivity, a vibrant display, and essential Galaxy features designed to keep you connected. It’s wonderful to hear from a longtime Samsung fan who continues to enjoy the Galaxy experience and is excited about what’s to come. Your enthusiasm is greatly appreciated by the Galaxy community, and we thank you for choosing Samsung.

-Ty

Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great apps
on August 10, 2026
Posted by: Love2Look
[This review was collected as part of a promotion.] Phone is great, no problems. I enjoy using phone easy to learn and the programs are great.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Love my phone so far
on August 10, 2026
Posted by: Robbbb
[This review was collected as part of a promotion.] I've needed a new phone for school and work, and I chose this phone because it fits what I'm looking for. Very compact and gets the job done.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This product as functioned well for the cost.
on August 10, 2026
Posted by: Gigiof19
[This review was collected as part of a promotion.] I chose this phone because it was compatible with my service provider. I habe been pleasantly surprised by the quality.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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