Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Lime
Average customer rating
4.6
(2,116 Reviews)
Rating breakdown 2,116 reviews
5 Stars
1,471
4 Stars
451
3 Stars
121
2 Stars
38
1 Star
35
79%of customers recommend this product.
(
61 out of
77)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Lime
Customer Rating
5
I like this phone
on August 19, 2025
Posted by: Spacerose198
[This review was collected as part of a promotion.] I like Galaxy Ai because it is easy to use and I like how I can use my phone whenever I go out without it losing battery percentage and I like all the features of it and it's my second Samsung galaxy device and I like how it syncs with my Samsung galaxy tablet whenever I pull up notes and my calendar
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The cameras stink dont have good quality or zoom
on August 19, 2025
Posted by: Baddie7
[This review was collected as part of a promotion.] The phone it's self is a nice size but the cameras stink they dont have good quality and the zoom is all blurry doesn't matter at what zoom setting the sound quality n isn't very good and the phone is slow it's brand new so no reason for it to be slow
Value
3
Response from Samsung USBy R&R, August 22, 2025
Hey Baddie7,
Thank you for sharing your experience with the Galaxy A36 5G. It’s great to hear that you like the overall size and feel of the phone. You mentioned that the camera and zoom quality didn’t meet your expectations, and we appreciate your feedback. We encourage you to check out the article linked below, which discusses tips and tricks for your device’s camera. It offers a variety of modes and features that we believe will improve your experience. Your insights motivate us as we work to enhance the camera and sound features across all Galaxy devices. We value you as a part of the Samsung community.
Galaxy A Series Camera App: A16, A26, A36, and A56 5G
https://www.samsung.com/us/support/answer/ANS10004543/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for sharing your experience with the Galaxy A36 5G. It’s great to hear that you like the overall size and feel of the phone. You mentioned that the camera and zoom quality didn’t meet your expectations, and we appreciate your feedback. We encourage you to check out the article linked below, which discusses tips and tricks for your device’s camera. It offers a variety of modes and features that we believe will improve your experience. Your insights motivate us as we work to enhance the camera and sound features across all Galaxy devices. We value you as a part of the Samsung community.
Galaxy A Series Camera App: A16, A26, A36, and A56 5G
https://www.samsung.com/us/support/answer/ANS10004543/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
It's very easy to use. It's so much i can do
on August 19, 2025
Posted by: Drkew79
[This review was collected as part of a promotion.] And the Galaxy A1 makes it's so easy for me. I be watching movies, on YouTube. And it's so easy to send messages. I really encourage you to try it out.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has simple easy features.
on August 19, 2025
Posted by: HaiDForrBur
[This review was collected as part of a promotion.] "My Samsung phone's integrated AI capabilities have significantly enhanced my productivity. These features streamline professional tasks, simplify email composition, and facilitate efficient completion of daily activities. The AI's ability to learn my individual patterns and needs is particularly valuable for accomplishing tasks effectively.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is phenomenal for me. It's great speed.
on August 19, 2025
Posted by: Hawkeye
[This review was collected as part of a promotion.] Best phone I have ever had. I would recommend it to anyone. Great graphics, great speed, great service Galaxy AI
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Basic phone
on August 19, 2025
Posted by: kwmetalfan
[This review was collected as part of a promotion.] It serves its purpose. Not much internal storage. Slow to unlock 80% of the time. SystemUI crashes a few times a week. Decent battery life though.
Value
3
Response from Samsung USBy R&R, August 22, 2025
kwmetalfan,
Thank you for sharing your thoughts on the Galaxy A36 5G. We’re glad to hear you find the battery life reliable; that’s something many Galaxy users appreciate for staying connected on the go. We also understand you mentioned slower performance and storage limitations. The Galaxy A series is designed to balance key features, durability, and accessibility while still providing the core Galaxy experience. If you notice your device slowing down over time, consider optimizing it. Go to Settings, swipe to and tap Device care, tap Optimize now, then tap Done. Check out the article linked below for troubleshooting steps if your device is slowing down. Your feedback helps us improve the A series for smoother performance and new options in the future. Thanks for being part of the Samsung family.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy A36 5G. We’re glad to hear you find the battery life reliable; that’s something many Galaxy users appreciate for staying connected on the go. We also understand you mentioned slower performance and storage limitations. The Galaxy A series is designed to balance key features, durability, and accessibility while still providing the core Galaxy experience. If you notice your device slowing down over time, consider optimizing it. Go to Settings, swipe to and tap Device care, tap Optimize now, then tap Done. Check out the article linked below for troubleshooting steps if your device is slowing down. Your feedback helps us improve the A series for smoother performance and new options in the future. Thanks for being part of the Samsung family.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Very good phone works well battery lasts all day5G
on August 19, 2025
Posted by: Shalambo
[This review was collected as part of a promotion.] Love watching movies and the web browsing is very good downloading apps is very good timer alarm clock everything works fine on this phone pictures very good camera on the front very good battery lasts all day I would recommend this phone to anyone who ever needed one very good has a lot of features keeps your tasks reminders everything up to date calendar up today it's just an overall very good phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on August 19, 2025
Posted by: Tattoo13
[This review was collected as part of a promotion.] Getting better with the AI,never had anything like it before. I love playing little games and this phone is great for whatever I want or need it to do.
Value
5
Written by a customer while visiting Samsung US