Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Lime
Average customer rating
4.6
(2,116 Reviews)
Rating breakdown 2,116 reviews
5 Stars
1,471
4 Stars
451
3 Stars
121
2 Stars
38
1 Star
35
79%of customers recommend this product.
(
61 out of
77)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Lime
Customer Rating
3
This product is a hit or miss
on September 18, 2025
Posted by: Notpleased
[This review was collected as part of a promotion.] I've only had this phone for 6 months, and I regret getting it. After the first 30 days of buying this A36 started giving me problems. My phone calls disconnect on its own and shuts down. Also it freezes on a constant basis. Samsung helped me reboot the phone, but I'm still having issues.
Value
3
Response from Samsung USBy R&R, September 22, 2025
Hello there, Thank you for sharing how things are going with your Galaxy A36 5G. Based on what you’re describing, it may be a good time to perform a software update. Software updates are like oil changes and tune-ups for your phone or tablet—they keep everything running smoothly. They also help improve the user interface, enhance security, and fix minor bugs. We recommend updating your software whenever a new version is available to keep your device in top shape. If a system update is available, you should install it to ensure your phone or tablet operates smoothly. To do this, use two fingers to swipe down from the top right corner of the screen, then tap the Settings icon. Swipe to and tap Software update or System updates—these options might vary between models. Tap Download and install, Check for system updates, or Check for software updates, depending on your carrier. If an update is available, it should start downloading automatically, though you may need to tap Download now on some devices. Once the download is complete, follow the on-screen instructions to install the update. For more information about updating your device, please check out the article linked below. We appreciate you reaching out, and thank you for choosing Samsung. How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Bixby, Take Me Home!
on September 17, 2025
Posted by: Lucille
[This review was collected as part of a promotion.] I like to use Galaxy AI when I get lost at night while driving home. Especially when I can't let go of the wheel! I say "Hi Bixby, take me home!" And if my maps is set up correctly my phone will open to maps and start telling me directions. This helps me not freak out while driving: because no one likes to be lost while trying to drive home.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone. And durable as hell.
on September 17, 2025
Posted by: Ogawgg
[This review was collected as part of a promotion.] Galaxy ai is included and works wonderfully! Phone is durable and tough as nails screen takes alot before being scratced colors and backlight are bright and always display
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it, works great
on September 17, 2025
Posted by: Snaps2929
[This review was collected as part of a promotion.] Great product, does everything I need, love the wallet!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is great
on September 17, 2025
Posted by: Weeping
[This review was collected as part of a promotion.] This is a really good pho e and is a really big upgrade to my previous phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great graphics
on September 17, 2025
Posted by: Dgrill
[This review was collected as part of a promotion.] The Galaxy Ai is very helpful when it comes to searching for different things, like recipes for one and many other things as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good and well rounded
on September 17, 2025
Posted by: Ivanvons
[This review was collected as part of a promotion.] Having nothing but a good experience, I recommend it to anyone who wants a solid mid grade phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good camera. Bad fingerprint.
on September 16, 2025
Posted by: Bean16
[This review was collected as part of a promotion.] Galaxy A1 helps out a little i don't use it as much. My phone does very good with storage for pictures, information and apps I need for work. I have alot of storage space for it. My camera is also very good which is an app I need for work.
Value
4
Written by a customer while visiting Samsung US