Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Lime
Average customer rating
4.6
(2,116 Reviews)
Rating breakdown 2,116 reviews
5 Stars
1,471
4 Stars
451
3 Stars
121
2 Stars
38
1 Star
35
79%of customers recommend this product.
(
61 out of
77)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Lime
Customer Rating
5
Galaxy A36 5G
on October 10, 2025
Posted by: Dericksgirl30
[This review was collected as part of a promotion.] First time owning the A series galaxy and I can honestly say it's an awesome phone. Great camera, does everything the S series does without the price tag.
Value
5
Response from Samsung USBy R&R, October 10, 2025
What is up, Dericksgirl30
Thank you for sharing your first experience with the Galaxy A Series. It’s wonderful to hear that your Galaxy A36 5G is exceeding expectations in both performance and camera capability. The A Series continues to evolve with advanced features and everyday dependability that highlight Samsung’s commitment to accessible innovation. thank you for your wonderful review. We appreciate you making Samsung your go to choice.
-Ty
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Thank you for sharing your first experience with the Galaxy A Series. It’s wonderful to hear that your Galaxy A36 5G is exceeding expectations in both performance and camera capability. The A Series continues to evolve with advanced features and everyday dependability that highlight Samsung’s commitment to accessible innovation. thank you for your wonderful review. We appreciate you making Samsung your go to choice.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Rich H
from Boston, MA
Expertise:Expert
Verified Purchase:Yes
This phone is practically unusable; missed calls, bad photos (shutter lags 2 seconds and is totally random), slow software, glitchy apps, I think that possibly the One UI 7/8 is too much for the phone. Animations would freeze and it would have a 2-3 second lag to do almost anything. I followed the online help as best I could but gave up. Bought this phone after downsizing from the Fold 6, and it is the 5th Samsung I’ve owned and have been happy with all of them. Unfortunately, discovered that I cannot even return this phone after 15 days; tried calling Samsung multiple times, tried chatting online with an expert to no avail… do not buy this no matter how cheap it is. It’s not worth the hassle, get an S level phone or another brand if you want a budget phone with software that doesn’t need the processing speed that the A36 simply does not have. Going to use this as a paper weight in my junk drawer.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
4
Value
1
Response from Samsung USBy R&R, October 10, 2025
Hi Rich H,
Thank you for providing such detailed feedback on your Galaxy A36 5G. You mentioned that performance and app response times did not meet your expectations, and your insights are valuable to our ongoing development. The Galaxy A Series is designed to deliver smooth connectivity, intuitive One UI features, and smart optimization tools that improve with each update. Your review supports Samsung’s commitment to enhancing the experience across the entire lineup. Thank you for reaching out and sharing your experience. We appreciate your choice of Samsung.
-Ty
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Thank you for providing such detailed feedback on your Galaxy A36 5G. You mentioned that performance and app response times did not meet your expectations, and your insights are valuable to our ongoing development. The Galaxy A Series is designed to deliver smooth connectivity, intuitive One UI features, and smart optimization tools that improve with each update. Your review supports Samsung’s commitment to enhancing the experience across the entire lineup. Thank you for reaching out and sharing your experience. We appreciate your choice of Samsung.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Suzie Q
from Virginia
Expertise:Intermediate
Verified Purchase:Yes
It does not allow all the features of my older phone.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
4
Value
4
Response from Samsung USBy R&R, October 10, 2025
Hello there Suzie Q,
Thank you for sharing your thoughts on the Galaxy A36 5G. We appreciate your comparison of its features with earlier models. Each Galaxy generation brings new performance enhancements and improvements in Awesome Intelligence, while also refining the features that users value most. Your feedback helps us maintain a balance in the Galaxy A series, combining innovative updates with the reliable functions that long-time users appreciate. Thank you for your review and for selecting Samsung.
-Ty
Samsung Support
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Thank you for sharing your thoughts on the Galaxy A36 5G. We appreciate your comparison of its features with earlier models. Each Galaxy generation brings new performance enhancements and improvements in Awesome Intelligence, while also refining the features that users value most. Your feedback helps us maintain a balance in the Galaxy A series, combining innovative updates with the reliable functions that long-time users appreciate. Thank you for your review and for selecting Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
4
Prettt officent product
on October 9, 2025
Posted by: Samsunglvr75
[This review was collected as part of a promotion.] Good overall, not great on refresh rate or spees but if wijth enough internet your usually ok, and like expanded storage.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Agree with this
on October 8, 2025
Posted by: Hero2000
[This review was collected as part of a promotion.] Great device for daily use and Galaxy IA is helpful.
Value
4
Response from Samsung USBy R&R, November 6, 2025
Hey there Hero2000,
We’re pleased that the Galaxy A36 5G meets your daily needs. Samsung continues to add smart features to practical tools, making tasks like streaming, multitasking, and communication simpler. We're glad you're enjoying these features that bring ease and modernity to routine activities. Thank you for sharing your feedback, and we're happy to have you in the Samsung community.
-Ty
Samsung Support
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We’re pleased that the Galaxy A36 5G meets your daily needs. Samsung continues to add smart features to practical tools, making tasks like streaming, multitasking, and communication simpler. We're glad you're enjoying these features that bring ease and modernity to routine activities. Thank you for sharing your feedback, and we're happy to have you in the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Great for taking pictures gaming and all general a
on October 8, 2025
Posted by: Proslaughter420
[This review was collected as part of a promotion.] To start things off I want to mention that these galaxies have great Galaxy AI systems and are really good for taking pictures gaming and watching videos I especially enjoy being able to play video games on demand.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A solid device.
on October 7, 2025
Posted by: LuckyCuss82
[This review was collected as part of a promotion.] This device is great. 2 thumbs way up!!! This device is great. 2 thumbs way up!!!This device is great. 2 thumbs way up!!!This device is great. 2 thumbs way up!!!This device is great. 2 thumbs way up!!!This device is great. 2 thumbs way up!!!This device is great. 2 thumbs way up!!!This device is great. 2 thumbs way up!!!This device is great. 2 thumbs way up!!!This device is great. 2 thumbs way up!!!This device is great. 2 thumbs way up!!!This device is great. 2 thumbs way up!!!This device is great. 2 thumbs way up!!!This device is great. 2 thumbs way up!!!This device is great. 2 thumbs way up!!!This device is great. 2 thumbs way up!!!This device is great. 2 thumbs way up!!!This device is great. 2 thumbs way up!!!This device is great. 2 thumbs way up!!!This device is great. 2 thumbs way up!!!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great value!!!
on October 7, 2025
Posted by: ChingonClyd3
[This review was collected as part of a promotion.] I think this phone is for the money the best in its class. I use it for everything. I really like the Galaxy AI feature. We have the best conversations. Cameras really good, has enough RAM. I just wish it had an SD card slot . I do miss that but other than that for the money it's better than anything else in this price range. I've been on Samsung for a long time and they're great phones. Battery lasts a really long time as well.
Value
5
Written by a customer while visiting Samsung US