Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Lime
Average customer rating
4.6 out of 5
4.6
(2,116 Reviews)
Open Ratings Snapshot
Rating breakdown 2,116 reviews
5 Stars
1,471
4 Stars
451
3 Stars
121
2 Stars
38
1 Star
35
79%of customers recommend this product. 
(
61 out of 77
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Lime
Customer Rating
3 out of 5
3
Outdated just old
on October 29, 2025
Posted by: Bezzle1296
[This review was collected as part of a promotion.] GALAXY AI Measures up. This phone isn't worth the price its junk.
Value
3 out of 5
3
Response from Samsung USBy R&R, October 29, 2025
Greetings Bezzle1296,

Thank you for reaching out and sharing your thoughts on your Galaxy A36 5G. We value your feedback and are glad to hear you're enjoying features like Gemini and Google Assistant. Although this device does not yet have the full Galaxy AI rollout, it still offers many smart features to improve your experience. With the performance improvements of the A36 5G compared to earlier models, your interaction with the device continues to evolve each year. Learn more about all the features and how to customize your device to match your preferences. We appreciate your review and thank you for choosing Samsung.

Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/

-Ty

Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A great phone great storage I'm a happy camper
on October 27, 2025
Posted by: Samsunghundredpercent
[This review was collected as part of a promotion.] I'm still learning g to use galaxy Ai bus so far the Samsung A36 is a great phone id recommend it
Value
5 out of 5
5
Response from Samsung USBy R&R, October 28, 2025
Hey Samsunghundredpercent,

Your support truly means a lot. The Galaxy A36 5G was built to add simplicity and joy to your daily life, and your review shows it’s succeeding! While it doesn’t feature the complete Galaxy AI suite yet, it still offers many smart functions to improve your experience. Gemini and Google Assistant are easily accessible to give you insights and keep you updated. We appreciate your kind words. Technology that complements your lifestyle—only at Samsung.

-Ty

Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Samsung A 36 5g, a phone that keeps pace with
on October 27, 2025
Posted by: Toyota
[This review was collected as part of a promotion.] this samsung phone. A36 5g I have been using it for about 4 months and it has been of great benefit by having a memory capacity where it does not allow it to work slowly and I can use it in my meetings to write and take notes and where the AI ​​is functional to organize and acquire very important information
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It's a great
on October 26, 2025
Posted by: Squirrelmaster
[This review was collected as part of a promotion.] It's a great phone and easy to navigate, fun widgets to play with has everything needed and then some
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great value great phone
on October 26, 2025
Posted by: Lareli
[This review was collected as part of a promotion.] Not in love with the idea of dropping 1k+ every 18 months on the newest brightest shinyest thing (cough cough 🍎). Bought this after weighing out cost and benefits after needing to replace an older A series phone cause I accidently yeeted said older phone down some stairs (twice). I don't mind the A series not having all the fancy S series pluses and tbh don't miss or notice the difference in the middle level versions. It does take a hot minute to start up but nothing bad. Battery life is about what you'd expect for this level of smart phone, I can get away charging every other day but thats weekends when I use it less. I don't use the Galaxy AI features personally but they seem like they could be very helpful for the right audience.
Value
4 out of 5
4
Response from Samsung USBy R&R, October 27, 2025
Hi Lareli,
Thank you for reaching out and sharing your feedback on your Galaxy A36 5G. We’re glad you appreciate the sleek design of your Galaxy A36 5G. It’s built with comfort and durability in mind. We appreciate your kind review and are happy to have you as part of the Samsung community.
-Ty

Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
A36 great - dont expect to get trade in credit
on October 26, 2025
Posted by: Kjens
from Washington DC
Expertise:Intermediate
Verified Purchase:Yes
Phone is great but trade in process is not good. Trade in met basic requirements when i purchased new phone, but then was told my old phone didn’t qualify for trade in credit, no explanation why. Feels a little deceptive
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best budget phone in a long time
on October 26, 2025
Posted by: Jayrod86
[This review was collected as part of a promotion.] The best budget phone of 2025 so far picked it up one month ago for basic web browsing simple gaming and social media it does the job well moves along like a couple of years ago flagship big screen vivid full hd for gorgeous viewing movies YouTube and more haven't had a problem with it yet and did I mention 7 years software updates samsung congratulations on a great midranger applause
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great feats
on October 25, 2025
Posted by: CyKamil
[This review was collected as part of a promotion.] I just bought this phone and I love it. I originally wanted the fold or one a phone from the s series but this is a really good phone I'm satisfied
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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