Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Lime
Average customer rating
4.6
(2,116 Reviews)
Rating breakdown 2,116 reviews
5 Stars
1,471
4 Stars
451
3 Stars
121
2 Stars
38
1 Star
35
79%of customers recommend this product.
(
61 out of
77)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Lime
Customer Rating
3
Limited Goodness
on December 5, 2025
Posted by: BrokeMomof2
[This review was collected as part of a promotion.] I have had this phone for 3 years now. It was great I until halfway through. It starts to slow and at this point, it crashes almost every other day now. If I was in a better position to upgrade my device, I would have done so, A Long Time Ago. Great phone, but only for a short time. Do Not recommend having for more than a year.
Value
3
Response from Samsung USBy R&R, December 11, 2025
Hi there BrokeMomof2,
We appreciate your ongoing feedback on the Galaxy A36 5G. This device is designed to deliver reliable performance and 5G speeds for years of daily use. If your Galaxy phone or tablet freezes or crashes, it can be very frustrating. Fortunately, many issues can be fixed without sending the device for service. Simple steps like rebooting or updating software can help prevent future freezes and crashes. Learn more about software updates, device optimization with Device care in Settings right on your phone, and other tips to ensure the long-lasting quality Samsung is known for by visiting the online resource linked below. This quick guide offers tips, tricks, and useful information for continued use. Your feedback on long-term stability helps us improve durability, optimization, and consistent quality across the Galaxy lineup. Thank you for being a valued Samsung customer.
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshoot/TSG10001440/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We appreciate your ongoing feedback on the Galaxy A36 5G. This device is designed to deliver reliable performance and 5G speeds for years of daily use. If your Galaxy phone or tablet freezes or crashes, it can be very frustrating. Fortunately, many issues can be fixed without sending the device for service. Simple steps like rebooting or updating software can help prevent future freezes and crashes. Learn more about software updates, device optimization with Device care in Settings right on your phone, and other tips to ensure the long-lasting quality Samsung is known for by visiting the online resource linked below. This quick guide offers tips, tricks, and useful information for continued use. Your feedback on long-term stability helps us improve durability, optimization, and consistent quality across the Galaxy lineup. Thank you for being a valued Samsung customer.
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshoot/TSG10001440/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Good phone
on December 5, 2025
Posted by: No9jojo
[This review was collected as part of a promotion.] This phone handles well and has nice, useful features. It is a little larger then my previous phones but worth it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This has more storage
on December 5, 2025
Posted by: Petmom2
[This review was collected as part of a promotion.] I bought a Samsung Galaxy A136 phone and I like it. I upgraded from a Samsung Galaxy S9 and this phone has more storage. I take a lot of photos and this phone does the trick. I use the calculator and calendar daily at work. It's fairly easy to navigate even for me as I sometimes have trouble with that sort of thing. I often watch videos and this has great clarity for pictures and sound. I also play games and with the extra storage on this phone I can play more- Yay! I've always had an "S" series but this "A" series is pretty awesome. Overall I'm very happy with this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The phone has excellent quality.
on December 5, 2025
Posted by: Pdhardison
[This review was collected as part of a promotion.] I use my phone for everything. I play a lot of games, do fb every day, shopping, banking, every day usage. I would give it 5 stars, but the battery is not that good. It runs down fast, and it takes at least 1-2 hours to charge. I usually have to charge it twice n a 14 hour day. The Galaxy AI is awesome, watch every day. Especially the animals, love it!!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Reliable Performance With Smart Galaxy AI Features
on December 5, 2025
Posted by: Westtexasoutlaw
[This review was collected as part of a promotion.] I’ve been using the Galaxy A36 5G daily, and it has impressed me with its smooth performance and dependable battery life. The 5G connectivity keeps everything fast, whether I’m streaming, gaming, or working on the go. What really stands out is how Galaxy AI enhances the experience. The AI-powered photo editing tools make it easy to clean up pictures, and the real-time translation has already helped me communicate better at work.
The screen is bright and clear, making movies and videos look great, and the device handles multitasking without slowing down. For everyday use—work, school, social media, and entertainment—the A36 5G has been a solid and enjoyable device. It feels like a great balance of performance, features, and value.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I love my phone its a wonderful midrange option 😌
on December 5, 2025
Posted by: Amy1212
[This review was collected as part of a promotion.] Iit has sleek interface. The camera is very good for a midrange device. I love how loud the speaker is. Galaxy AI is becoming a favorite option for me as learn AI models and tools.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Product is overall good. Some features are new.
on December 5, 2025
Posted by: Maudie54
[This review was collected as part of a promotion.] I use Galaxy AI for games and work. Convenient and helpful.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This is a wonderful item with a variety of feature
on December 5, 2025
Posted by: Dee1974
[This review was collected as part of a promotion.] I love using my phone and taking quality pictures. I also play games and stream live video and music. I make and receive clear calls. I have apps to download at my own discretion. This phone is fun and easy to use
Value
5
Written by a customer while visiting Samsung US