Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Lime
Average customer rating
4.6 out of 5
4.6
(2,116 Reviews)
Open Ratings Snapshot
Rating breakdown 2,116 reviews
5 Stars
1,471
4 Stars
451
3 Stars
121
2 Stars
38
1 Star
35
79%of customers recommend this product. 
(
61 out of 77
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Lime
Customer Rating
5 out of 5
5
Great Phone!
on March 30, 2026
Posted by: KingGold11
[This review was collected as part of a promotion.] have been absolutely loving my Samsung Galaxy A36 5G. My favorite feature by far is the Galaxy AI—being able to add AI effects and remaster my pictures is seamless and so much fun. The picture quality is already very good right out of the camera, but the built-in editing tools make it incredibly easy to sharpen images and get them looking exactly how I want.
​For everyday use, it delivers exactly what I need. Calling and texting are perfectly reliable, holding a solid connection on the AT&T network. On top of that, the battery life is phenomenal. I can use the phone all day for snapping photos, messaging, and calling without ever having to stress about finding a charger.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Very good mid level phone..
on March 30, 2026
Posted by: DeeRock
[This review was collected as part of a promotion.] Very good mid level phone,does all of the things the premiums do..Good speed,reaction times,Only issue i really have, is the phone gets hot ..
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good phone, could be more friendly for older ppl
on March 30, 2026
Posted by: Noremorse
[This review was collected as part of a promotion.] Its a good phone, but as an older person I find some things were harder for me to figure out. I managed with some help from a friend as she's very good with phones and computers too.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Its the best phone i have ever purchased
on March 30, 2026
Posted by: Diggidydave23
[This review was collected as part of a promotion.] I stream movies play games and never no data lag or anything i would absolutely recommend this phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Samsung A36
on March 30, 2026
Posted by: countrymom3h
[This review was collected as part of a promotion.] The A36 is fast as well as the Galaxy AI is crystal clear. There is sometimes issues with the keyboard taking a minute to pop. The sound is also crystal clear.
Value
3 out of 5
3
Response from Samsung USBy R&R, April 1, 2026
Hiya countrymom3h,
Thank you for your feedback on the Galaxy A36 5G. We're glad to hear that you're enjoying the speed, sound quality, and clarity provided by Galaxy AI.
If you're experiencing small delays, such as with keyboard response, this can vary based on usage. Are you having trouble with an unresponsive keyboard? It might be time to give them a little spring cleaning. You don’t need to uninstall the app or reset your phone; just clearing the app's cache or data can help.
Clearing the app cache is similar to giving your apps a cleanse, removing residual files that could be slowing them down. Here's how you can do it:
1. Open **Settings**.
2. Swipe to and tap on **Apps**.
3. Select or search for the app you want to clear.
4. Tap on **Storage**, and then select **Clear cache**.
This process can provide a boost for your keyboard and improve overall performance. For more detailed information on clearing your device's cache and data, please check out our linked online article below.
Your insights help us continue to innovate. Thank you for being a Samsung customer!
Clear the app cache and data on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001372/

-Ty

Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love galaxy phones
on March 30, 2026
Posted by: Trinto
[This review was collected as part of a promotion.] Galaxy AI i use it for streaming social media, pictures and calls
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
compared to 8:35 is a decent but not much for an u
on March 30, 2026
Posted by: lestat
[This review was collected as part of a promotion.] cheaper models as the egg is known as having stepping up your game in the way I'm processing
Value
3 out of 5
3
Response from Samsung USBy R&R, April 1, 2026
Good day lestat,
Thank you for sharing your experience with the Galaxy A36 5G. It's wonderful to see that you appreciate the performance and value it provides in your daily use. The A series is designed to deliver a well-rounded experience that meets a variety of essential needs. We appreciate your loyalty as a Samsung customer.
-Ty

Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love this phone!
on March 30, 2026
Posted by: BeccaB
[This review was collected as part of a promotion.] I bought my phone before going on vacation to Scotland, and the camera did not let me down! The clarity and detail is perfect. I must have taken almost a thousand pictures..Literally!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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