Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3
(3,294 Reviews)
Rating breakdown 3,294 reviews
5 Stars
1,964
4 Stars
733
3 Stars
303
2 Stars
152
1 Star
142
35%of customers recommend this product.
(
7 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
3
I don't too much like it.
on August 10, 2026
Posted by: Live2shop
[This review was collected as part of a promotion.] When you go out of an app it automatically logs you out. It won't save passwords for easy access to apps. Had to change alot of settings to call and text. Overall the phone is not good for me. But don't want to have to buy a new one.
Value
3
Response from Samsung USBy R&R, August 14, 2026
Hi Live2shop,
Thank you for sharing your thoughts on the Galaxy A17 5G. This device offers 5G connectivity, a large display, and customizable Galaxy settings designed for everyday use. We understand that issues like apps logging out, passwords not being retained, and needing to adjust various calling and messaging settings can make the phone feel less convenient. Your feedback on everyday usability is valuable and helps Samsung continually improve the Galaxy experience. Thank you for taking the time to share your insights with us.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for sharing your thoughts on the Galaxy A17 5G. This device offers 5G connectivity, a large display, and customizable Galaxy settings designed for everyday use. We understand that issues like apps logging out, passwords not being retained, and needing to adjust various calling and messaging settings can make the phone feel less convenient. Your feedback on everyday usability is valuable and helps Samsung continually improve the Galaxy experience. Thank you for taking the time to share your insights with us.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Samsung galaxy phone
on August 10, 2026
Posted by: Packerfan
[This review was collected as part of a promotion.] I chose Samsung galaxy smart phone when I switched providers. It was a random choice, but now that I have it, I wouldn't switch! My Samsung phone is compatible with my Samsung smart TV and I love it! It was a real treat to discover the features. I can find something to watch on my phone, and get it to play on my TV. When it's time to upgrade my phone, I'm sticking to Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This phone is not the greatest it goes off by itse
on August 10, 2026
Posted by: Tootoo2
[This review was collected as part of a promotion.] This is not my first choice but I love samsung,pictures are awesome
Value
3
Response from Samsung USBy R&R, August 14, 2026
Hey there Tootoo2,
Thank you for sharing your thoughts on your decision to choose the Galaxy A17 5G. This device offers a capable camera, a large display, and 5G connectivity for everyday use. We’re pleased to hear that the photo quality has been a standout feature for you. However, we understand that unexpected shutdowns can affect the overall experience and may make the device feel less reliable. Your feedback is important as it helps Samsung understand device performance in daily use. Thank you for being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on your decision to choose the Galaxy A17 5G. This device offers a capable camera, a large display, and 5G connectivity for everyday use. We’re pleased to hear that the photo quality has been a standout feature for you. However, we understand that unexpected shutdowns can affect the overall experience and may make the device feel less reliable. Your feedback is important as it helps Samsung understand device performance in daily use. Thank you for being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Works great
on August 10, 2026
Posted by: Harleybabe
[This review was collected as part of a promotion.] Everyday life shopping browsing talking texting music
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great products
on August 10, 2026
Posted by: My1phone
[This review was collected as part of a promotion.] Have had few Galaxy phones in past always lasted like functionality of the products. I chose this because the quality and tech. service is top notch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Better than my previous Galaxy.
on August 10, 2026
Posted by: JonA175G
[This review was collected as part of a promotion.] When it came time to switch from US Cellular to T-Mobile, due to the recent merger. At the time, I chose to upgrade my current cell phone as well. I looked at all the budget cell phones. I chose the Galaxy A 17 5G. 5 years ago I had owned Galaxy A 13 5G. The specs of the new A 17 5G are more storage. A 13 5G had 64 gigs, the A 17 5G is double at 128 gigs. I love my A 17 5G. A 17 5G in my opinion a great budget phone. My previous cell phone maker their budget phones prices are currently reflecting their mid tier cell phones. With Samsung Galaxy A series I look forward to see how better the phone gets.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on August 10, 2026
Posted by: Butters
[This review was collected as part of a promotion.] This is a great phone it is a hard working phone, beautiful interface, great operating system. I am glad I chose this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung/ Galaxy
on August 10, 2026
Posted by: 3619dani
[This review was collected as part of a promotion.] I Chose to submit a 4star(always room for improvement) though I must say this phone is really a 5 star(rating). To start off I am terrible with cell phones. I'll drop a cell(ground or toilet believe it or not) or I'll download too much. But with this particular phone I must say i really do not have any complaints. It has enough storage(previous phones never did),still to this day the battery is optimal shape and this is the longest I've gone without having to replace. Thank you!
Value
4
Written by a customer while visiting Samsung US