Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3
(3,289 Reviews)
Rating breakdown 3,289 reviews
5 Stars
1,962
4 Stars
732
3 Stars
302
2 Stars
151
1 Star
142
35%of customers recommend this product.
(
7 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
5
I love galaxies
on September 15, 2026
Posted by: MomMom
[This review was collected as part of a promotion.] I'm not a big phone person but I really needed a new phone so I choose this galaxy simply because of the pen and it is my favorite thing. The phone is so easy to navigate and im not tech savvy at all but I couldn't be happier with my choice
Value
5
Response from Samsung USBy R&R, September 18, 2026
Hola MomMom,
Thank you for sharing your thoughts on your Galaxy A17 5G. The Galaxy A17 5G features a spacious display, easy navigation, and smooth performance, making it simple for you to become comfortable with your phone. We are pleased to hear that the features you enjoy most have contributed to such a positive experience, especially since ease of use was important to you. Thank you for choosing Samsung!
-Ty
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Thank you for sharing your thoughts on your Galaxy A17 5G. The Galaxy A17 5G features a spacious display, easy navigation, and smooth performance, making it simple for you to become comfortable with your phone. We are pleased to hear that the features you enjoy most have contributed to such a positive experience, especially since ease of use was important to you. Thank you for choosing Samsung!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
Very well built
on September 14, 2026
Posted by: GrimReaper
[This review was collected as part of a promotion.] I chose this phone years ago and it's still operating with no problems. No cracks on the screen or chipping of the plastic either. Speakers sound just like they did the very first day. Buttons work just fine and haven't ever had to recalibrate the screen. Very well built phone. The operating system hasn't had any issues either.
Value
4
Response from Samsung USBy R&R, September 15, 2026
Greetings GrimReaper,
It’s wonderful to hear how well your Galaxy device has performed over the years. A durable screen, reliable buttons, and consistent speaker quality can significantly enhance daily use. We’re also pleased that the display and operating system have continued to function smoothly for you. Thank you for sharing your experience and for choosing Samsung.
-Ty
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It’s wonderful to hear how well your Galaxy device has performed over the years. A durable screen, reliable buttons, and consistent speaker quality can significantly enhance daily use. We’re also pleased that the display and operating system have continued to function smoothly for you. Thank you for sharing your experience and for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
3
Not what I expected
on September 14, 2026
Posted by: Triplemom
[This review was collected as part of a promotion.] I chose this phone because it was affordable and similar to the one I had before. But it's nothing like my other one. I have had a lot of trouble out of this one. Locking up, shutting down for no reason, not receiving messages and calls. The folks at my local store have been very nice and have tried to fix it several times. I went to them recently so let's hope this time it works.
Value
3
Response from Samsung USBy R&R, September 15, 2026
Hi there Triplemom,
Thank you for sharing your experience with the Galaxy A17 5G. We designed this device to offer a familiar Galaxy experience, making everyday communication easy and convenient, so you can stay connected throughout the day. We are glad to hear that your local team continues to support you, and we hope your recent visit resolves the freezing issues, unexpected shutdowns, and missed calls or messages you mentioned. We appreciate your choice of Samsung.
-Ty
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Thank you for sharing your experience with the Galaxy A17 5G. We designed this device to offer a familiar Galaxy experience, making everyday communication easy and convenient, so you can stay connected throughout the day. We are glad to hear that your local team continues to support you, and we hope your recent visit resolves the freezing issues, unexpected shutdowns, and missed calls or messages you mentioned. We appreciate your choice of Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
This phone is very durable and dependable.
on September 14, 2026
Posted by: Jpowers
[This review was collected as part of a promotion.] The reason "I Chose" my Samsung A 17 5G is it's very durable and dependable I am a mobile Diesel Mechanic and I had been through 3 iPhones this year before I got my Samsung and it has taken more drops and weather than any of the iPhones I had and is still not cracked and works great.
Value
4
Response from Samsung USBy R&R, September 15, 2026
Hey Jpowers,
That is some serious real-world use! We're glad your Galaxy A17 5G has delivered dependable performance, strong durability, and reliable everyday functionality while keeping up with your work as a mobile diesel mechanic. Hearing that it has handled drops and changing weather while continuing to work well is great feedback. Thanks for putting Galaxy toughness to the test and for choosing Samsung.
-Ty
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That is some serious real-world use! We're glad your Galaxy A17 5G has delivered dependable performance, strong durability, and reliable everyday functionality while keeping up with your work as a mobile diesel mechanic. Hearing that it has handled drops and changing weather while continuing to work well is great feedback. Thanks for putting Galaxy toughness to the test and for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy a17
on September 14, 2026
Posted by: Nicolesoppe
[This review was collected as part of a promotion.] I chose to trade in my old phone for this galaxy a17 and I love it. I have always been a fan of Samsung and I will always be a Samsung supporter.
Value
5
Response from Samsung USBy R&R, September 15, 2026
Hello there Nicolesoppe,
We're glad to hear that you're enjoying your Galaxy A17 5G! Its familiar Galaxy experience, convenient features for everyday use, and reliable connectivity make it a wonderful device to have with you. We truly appreciate your continued support of Samsung. Thank you for being a part of the Samsung family!
-Ty
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We're glad to hear that you're enjoying your Galaxy A17 5G! Its familiar Galaxy experience, convenient features for everyday use, and reliable connectivity make it a wonderful device to have with you. We truly appreciate your continued support of Samsung. Thank you for being a part of the Samsung family!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
This product is excellent
on September 14, 2026
Posted by: MrWorldwide910
[This review was collected as part of a promotion.] I chose the Samsung A17 5G due to the fact its functions are awesome and the features on it are easy to use and understand plus the camera on the phone is excellent crisp photos and great easy to use functions, plus the phone to my experience since I had it can take a fall...
Value
5
Response from Samsung USBy R&R, September 15, 2026
Hi MrWorldwide910,
We’re thrilled to hear that the Galaxy A17 5G has been a perfect fit for you. Its user-friendly features, sharp camera results, and durable design contribute to a reliable everyday experience. We’re especially pleased that you’ve been impressed with both its functionality and photo quality, even as the phone has endured a few falls. Thank you for choosing Samsung!
-Ty
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We’re thrilled to hear that the Galaxy A17 5G has been a perfect fit for you. Its user-friendly features, sharp camera results, and durable design contribute to a reliable everyday experience. We’re especially pleased that you’ve been impressed with both its functionality and photo quality, even as the phone has endured a few falls. Thank you for choosing Samsung!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy A 17 Phone
on September 14, 2026
Posted by: KClovesart21
[This review was collected as part of a promotion.] I choose this phone in early 2026. It initially seemed like a good choice. Bigger screen, better audio, running more smoothly. However, once every couple weeks it will ask me to restart my phone because it is running too slow. I have taken it in to get looked at but am told that it's running fine. I do not regret the phone I choose but do find it strange.
Value
4
Response from Samsung USBy R&R, September 15, 2026
Hello KClovesart21,
Thank you for sharing your experience with the Galaxy A17 5G. We appreciate your feedback regarding its larger display, improved audio, and smooth everyday performance, which are all key features of the Galaxy experience. We understand how frustrating it can be to receive repeated restart prompts when the phone seems to be functioning normally. Your insights about the slowdown are valuable, as they help us continue to enhance the Galaxy experience. Thank you for choosing Samsung.
-Ty
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Thank you for sharing your experience with the Galaxy A17 5G. We appreciate your feedback regarding its larger display, improved audio, and smooth everyday performance, which are all key features of the Galaxy experience. We understand how frustrating it can be to receive repeated restart prompts when the phone seems to be functioning normally. Your insights about the slowdown are valuable, as they help us continue to enhance the Galaxy experience. Thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
Ótimo desempenho
on September 14, 2026
Posted by: Needtoget
[This review was collected as part of a promotion.] I chose this Samsung product mainly for gaming, and it has not disappointed. The performance is top-notch, handling heavy graphics without any lag. It has become an essential part of my daily downtime and gaming sessions.
Value
4
Response from Samsung USBy R&R, September 15, 2026
Hey there Needtoget,
We’re delighted that your Galaxy A17 5G has become an essential part of your daily gaming routine. Its smooth performance, responsive gameplay, and capacity to handle demanding graphics enhance your downtime. We’re pleased to hear that the phone has performed well without the lag you anticipated from more resource-intensive games. Thank you for choosing Samsung and for enjoying gaming on your Galaxy!
-Ty
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We’re delighted that your Galaxy A17 5G has become an essential part of your daily gaming routine. Its smooth performance, responsive gameplay, and capacity to handle demanding graphics enhance your downtime. We’re pleased to hear that the phone has performed well without the lag you anticipated from more resource-intensive games. Thank you for choosing Samsung and for enjoying gaming on your Galaxy!
-Ty
Samsung Support
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Written by a customer while visiting Samsung US