Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3
(3,291 Reviews)
Rating breakdown 3,291 reviews
5 Stars
1,963
4 Stars
733
3 Stars
302
2 Stars
151
1 Star
142
35%of customers recommend this product.
(
7 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
3
This product limited me on certain social media ap
on August 10, 2026
Posted by: Alissmich
[This review was collected as part of a promotion.] I chose to use my galaxy a17 for web search online shopping scrolling watching TV and listening to music and also socializing
Value
3
Response from Samsung USBy R&R, August 18, 2026
Hey there Alisismich,
Thank you for sharing your reasons for choosing the Galaxy A17 5G. We appreciate your feedback about how you use it throughout the day. Its spacious display, 5G connectivity, and reliable battery make it great for browsing, shopping, streaming, listening to music, and staying connected with others.
With its larger display, bigger battery, and enhanced smart features, you can enjoy even more shopping, scrolling, and streaming of your favorite content. We are grateful for your insights regarding your device's effectiveness.
We also understand how app limitations can impact your experience, especially since social media is an important part of using your phone. Your feedback is valuable as it helps Samsung refine Galaxy compatibility and enhance everyday usability. Thank you for making Samsung your preferred choice!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your reasons for choosing the Galaxy A17 5G. We appreciate your feedback about how you use it throughout the day. Its spacious display, 5G connectivity, and reliable battery make it great for browsing, shopping, streaming, listening to music, and staying connected with others.
With its larger display, bigger battery, and enhanced smart features, you can enjoy even more shopping, scrolling, and streaming of your favorite content. We are grateful for your insights regarding your device's effectiveness.
We also understand how app limitations can impact your experience, especially since social media is an important part of using your phone. Your feedback is valuable as it helps Samsung refine Galaxy compatibility and enhance everyday usability. Thank you for making Samsung your preferred choice!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
There are some bugs
on August 10, 2026
Posted by: Deepseaof909
[This review was collected as part of a promotion.] "I chose" this model is alright. However, it does freeze from time to time and it updates very periodically.
Value
2
Response from Samsung USBy R&R, August 18, 2026
Ahoy Deepseaof909,
Thank you for choosing the Galaxy A17 5G and for sharing your experience. Its spacious display, 5G connectivity, and reliable battery are designed to enhance everyday convenience and connectivity. We understand that occasional freezing and frequent updates can impact your overall experience. If you notice your device slowing down or freezing, we’ve provided a resource below with detailed guidance on improving its performance. Your feedback is valuable in helping us enhance Samsung software performance.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for choosing the Galaxy A17 5G and for sharing your experience. Its spacious display, 5G connectivity, and reliable battery are designed to enhance everyday convenience and connectivity. We understand that occasional freezing and frequent updates can impact your overall experience. If you notice your device slowing down or freezing, we’ve provided a resource below with detailed guidance on improving its performance. Your feedback is valuable in helping us enhance Samsung software performance.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great views
on August 10, 2026
Posted by: Lovetoshop
[This review was collected as part of a promotion.] I chose my galaxy A17 because it is the best has amazing cameras and amazing service
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung always and forever
on August 10, 2026
Posted by: Simsimma
[This review was collected as part of a promotion.] I have always had samsung products. I chose them because they are always reliable. I love my phone it does what I need it to do.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A16 is the best
on August 10, 2026
Posted by: Djmax132731
[This review was collected as part of a promotion.] It so good to use and it runs so good also and i would love to get a s26 one day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy a17 5g is the best phone I ever had
on August 10, 2026
Posted by: Jsito89
[This review was collected as part of a promotion.] I'm proud I chose my galaxy a17 5g the the graphic ,the camera it's aswos pictures I use it for work..I'm an auto detailer so i alwys take video and pictures of before and after and the audio Hundred percent satisfying they did an amazing job on designing this product
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
This product is very slow
on August 10, 2026
Posted by: Amberalert
[This review was collected as part of a promotion.] Every time I use my device it is very slow. It lags on loading websites and the battery drains super fast. Overall I am not satisfied with this product but cannot afford a new device
Value
1
Response from Samsung USBy R&R, August 17, 2026
Hello Amberalert,
Thank you for sharing your experience with the Galaxy A17 5G. Its large display, 5G connectivity, and everyday versatility are designed to support browsing, communication, and entertainment throughout the day. We understand how frustrating it can be when websites load slowly and the battery drains quickly, especially when you rely on your phone daily. Please check out the online article linked below for tips on preventing your battery from draining too quickly. Your feedback is valuable as we continue to improve the Samsung experience.
Battery draining fast on Galaxy phones and tablets
From
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A17 5G. Its large display, 5G connectivity, and everyday versatility are designed to support browsing, communication, and entertainment throughout the day. We understand how frustrating it can be when websites load slowly and the battery drains quickly, especially when you rely on your phone daily. Please check out the online article linked below for tips on preventing your battery from draining too quickly. Your feedback is valuable as we continue to improve the Samsung experience.
Battery draining fast on Galaxy phones and tablets
From
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A17 5G
on August 10, 2026
Posted by: Ginger
[This review was collected as part of a promotion.] I chose this phone because taking pictures with it every where I go is incredible and the editing tools are very easy to use.
Value
5
Written by a customer while visiting Samsung US