Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3
(3,291 Reviews)
Rating breakdown 3,291 reviews
5 Stars
1,963
4 Stars
733
3 Stars
302
2 Stars
151
1 Star
142
35%of customers recommend this product.
(
7 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
3
Over complicated
on August 10, 2026
Posted by: Nyobi3Blu
[This review was collected as part of a promotion.] The phone is overall okay but there are certain things that a phone needs that this phone will take 30 steps to achieve instead of the five that it takes nowadays.
Value
3
Response from Samsung USBy R&R, August 18, 2026
Hi there Nyobi3Blu,
Thank you for sharing your experience with the Galaxy A17 5G. Its large display, 5G connectivity, and reliable battery are designed to make your daily tasks convenient and accessible. We understand that some functions can feel more complicated than expected, especially when they involve additional steps. Your feedback helps Samsung work towards providing a smoother and more intuitive Galaxy experience.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for sharing your experience with the Galaxy A17 5G. Its large display, 5G connectivity, and reliable battery are designed to make your daily tasks convenient and accessible. We understand that some functions can feel more complicated than expected, especially when they involve additional steps. Your feedback helps Samsung work towards providing a smoother and more intuitive Galaxy experience.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone
on August 10, 2026
Posted by: perryn205
[This review was collected as part of a promotion.] This device is perfect for me...I am not too smartphone savvy, but this phone works great for what I need it for.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love how it functions
on August 10, 2026
Posted by: Loverphone66
[This review was collected as part of a promotion.] Best phone ever would never recommend a different phone besides this phone is amazing wouldn't say nothing else about it the bestie bestie phone ever
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I love Samsung product period
on August 10, 2026
Posted by: SamsunglovrrQue
[This review was collected as part of a promotion.] I chose the A 17 after years of having s21 ultra and due the the difference I. Prices I knew I wasn't getting the best. I use my phones for everything. Work communication, wallet, email, streaming movies, games, music, everything. The A17 doesn't quite measure up to the S class. My A17 I believe there is a glitch in the phone feature due to an error message every time I try to dial out and it a little slower than I would like but its doable. Thanks Samsung I still love your products.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The product has great visibility
on August 10, 2026
Posted by: Grittin2
[This review was collected as part of a promotion.] I choose to use my device to watch videos and content relating to my favorite subjects such as nature, traveling , politics cooking & heartfelt stories my device is quick perfect visibility & easy to use. I'm quite satisfied with Samsung A17
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
These last 2 models have irritated me.
on August 10, 2026
Posted by: Frankybaby1976
[This review was collected as part of a promotion.] My A17 & A16 give me the same problems. The drop down menu doesn't send texts, or it does when it feels like it. And that's all messages. Also, my camera on these last 2 models has some kind of bug. The camera fails alot and it's just slow the other times. I've never had a complaint before with any of my Samsung phones, but these 2 have not treated me well at all.
Value
3
Response from Samsung USBy R&R, August 18, 2026
Hey there Frankybaby1976,
Thank you for your continued support of Samsung and for sharing your experience with the Galaxy A17 5G. Its large display, 5G connectivity, and long-lasting battery life are designed to make daily tasks simple and convenient. We understand how frustrating inconsistent messaging, camera interruptions, and slower performance can be, especially after positive experiences with previous Galaxy devices. Your detailed feedback helps us improve the Samsung experience.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your continued support of Samsung and for sharing your experience with the Galaxy A17 5G. Its large display, 5G connectivity, and long-lasting battery life are designed to make daily tasks simple and convenient. We understand how frustrating inconsistent messaging, camera interruptions, and slower performance can be, especially after positive experiences with previous Galaxy devices. Your detailed feedback helps us improve the Samsung experience.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product is excellent
on August 10, 2026
Posted by: Battlecat
[This review was collected as part of a promotion.] Im very pleased with my device , galaxy a17 5g , works great for streaming shows , listening to music, calls are very clear , overall its a total win
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone has a big screen like I like
on August 10, 2026
Posted by: Communication4me
[This review was collected as part of a promotion.] I chose this phone first because the price was good. Second I chose this phone because it has features that I need in a phone. Thirdly I use my phone for so many things like looking for work, watching tv, social media, doing surveys, playing video games just to name a few so I needed a phone that could keep up.
Value
4
Written by a customer while visiting Samsung US