Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3
(3,289 Reviews)
Rating breakdown 3,289 reviews
5 Stars
1,962
4 Stars
732
3 Stars
302
2 Stars
151
1 Star
142
35%of customers recommend this product.
(
7 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
5
Love is: A Samsung Galaxy A17
on September 17, 2026
Posted by: juhur7
[This review was collected as part of a promotion.] "I chose" to upgrade to the Samsung Galaxy A17 5G because my last Samsung AO3 lasted seven years. Although it was still in perfect condition, it was 4G and ran a little slow. I am so excited with my new Samsung Galaxy A17 because you barely touch it and it is wherever I want to be; meaning apps, Internet, and/or the awesome sound of music. I am looking forward to another seven years with this remarkable phone; Samsung Builds Forever!
Value
5
Response from Samsung USBy R&R, September 18, 2026
Good day juhur7,
Thank you for sharing your reasons for choosing the Galaxy A17 5G. The Galaxy A17 5G offers responsive performance, 5G connectivity, and immersive audio for an enjoyable everyday experience. We love hearing about how quickly you can switch between apps, browse the internet, and listen to your favorite music. After seven years with your previous Galaxy device, we are excited to continue this journey with you at Samsung.
-Ty
Samsung Support
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Samsung Community
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Thank you for sharing your reasons for choosing the Galaxy A17 5G. The Galaxy A17 5G offers responsive performance, 5G connectivity, and immersive audio for an enjoyable everyday experience. We love hearing about how quickly you can switch between apps, browse the internet, and listen to your favorite music. After seven years with your previous Galaxy device, we are excited to continue this journey with you at Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
This is a good phone
on September 17, 2026
Posted by: Punkin
[This review was collected as part of a promotion.] I chose the Samsung Galaxy A17 this time. So far its been working really good except the keyboard I'm having a little trouble with, when typing no matter how slow I type it always has errors. I've tried resetting the keyboard but still the same problem.
Value
5
Response from Samsung USBy R&R, September 18, 2026
Hello Punkin,
The Galaxy A17 5G delivers responsive performance for everyday tasks, 5G connectivity, and customizable software features designed for convenience. We are pleased that the phone has been functioning well overall. However, we understand that typing errors can detract from that experience when the keyboard does not respond as expected. Your feedback on the keyboard's behavior is important to Samsung. Thank you for being a part of the Galaxy community.
-Ty
Samsung Support
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Samsung Community
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The Galaxy A17 5G delivers responsive performance for everyday tasks, 5G connectivity, and customizable software features designed for convenience. We are pleased that the phone has been functioning well overall. However, we understand that typing errors can detract from that experience when the keyboard does not respond as expected. Your feedback on the keyboard's behavior is important to Samsung. Thank you for being a part of the Galaxy community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
2
very sluggish, delayed reaction when taking pics
on September 16, 2026
Posted by: Opie420
[This review was collected as part of a promotion.] disappointed in the A17 it's really no better than the A13. first off it doesn't have an auxiliary jack for headphones so have to hand wireless buds. sluggish in general long delayed reaction when taking pictures or screenshot the button is too high to be in a comfortable position, glitches/ gets stuck often making it hard to restart the phone. wish I would of got an S series
Value
2
Response from Samsung USBy R&R, September 17, 2026
Hello Opie420,
The Galaxy A17 5G boasts a large display, versatile camera features, and 5G connectivity, making it perfect for everyday use. We appreciate your feedback on issues such as slow camera response, difficulties with screenshots, freezing, and overall responsiveness. If you notice that your phone is running slower than usual, it might be helpful to run a quick optimization.
The Quick Optimization feature enhances your device's performance by identifying battery-draining apps, clearing memory, deleting unnecessary files, scanning for malware, and closing background apps. To optimize your phone, go to Settings, scroll to Device care, tap "Optimize now," and then select "Done."
For more information on keeping your phone performing optimally, please see the link below. Your insights are invaluable and help us better understand the user experience in daily situations. Thank you for being a part of the Samsung Galaxy community.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy A17 5G boasts a large display, versatile camera features, and 5G connectivity, making it perfect for everyday use. We appreciate your feedback on issues such as slow camera response, difficulties with screenshots, freezing, and overall responsiveness. If you notice that your phone is running slower than usual, it might be helpful to run a quick optimization.
The Quick Optimization feature enhances your device's performance by identifying battery-draining apps, clearing memory, deleting unnecessary files, scanning for malware, and closing background apps. To optimize your phone, go to Settings, scroll to Device care, tap "Optimize now," and then select "Done."
For more information on keeping your phone performing optimally, please see the link below. Your insights are invaluable and help us better understand the user experience in daily situations. Thank you for being a part of the Samsung Galaxy community.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great quality
on September 16, 2026
Posted by: Sweetmom09
[This review was collected as part of a promotion.] I have used Samsung for over 10 yrs. And I absolutely love it. Great quality and affordable. Great speed, no lagging in movies or games that i play. Alot of storage.
Value
5
Response from Samsung USBy R&R, September 16, 2026
Hiya Sweetmom09,
It's impressive to hear that you have been with Samsung for over 10 years! The Galaxy A17 5G offers smooth performance for daily tasks, ample storage, and dependable 5G connectivity, making it ideal for entertainment, gaming, and general use. We are pleased that the speed and overall quality continue to provide you with an enjoyable experience. Thank you for your continued support of Samsung!
-Ty
Samsung Support
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Samsung Community
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Facebook
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It's impressive to hear that you have been with Samsung for over 10 years! The Galaxy A17 5G offers smooth performance for daily tasks, ample storage, and dependable 5G connectivity, making it ideal for entertainment, gaming, and general use. We are pleased that the speed and overall quality continue to provide you with an enjoyable experience. Thank you for your continued support of Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
2
Why No Screen Record Option?
on September 15, 2026
Posted by: Iwantscreenrecording
from Nevada
I personally think this is an amazing phone BUT I hate that it doesn't have screen recording! I seriously want you guys to add that feature.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, September 16, 2026
Good day Iwantscreenrecording,
Thank you for sharing your thoughts on your Galaxy A17 5G. The Galaxy A17 5G features a large display and reliable everyday performance, along with convenient Galaxy software tools to keep you connected. We are glad to hear that you are enjoying the phone, and we appreciate your feedback regarding the importance of the built-in screen recording feature. Input like yours helps Samsung understand which tools customers would like to see expanded across Galaxy devices. Thank you for sharing your thoughts with us!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for sharing your thoughts on your Galaxy A17 5G. The Galaxy A17 5G features a large display and reliable everyday performance, along with convenient Galaxy software tools to keep you connected. We are glad to hear that you are enjoying the phone, and we appreciate your feedback regarding the importance of the built-in screen recording feature. Input like yours helps Samsung understand which tools customers would like to see expanded across Galaxy devices. Thank you for sharing your thoughts with us!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
You can count on SAMSUNG!
on September 15, 2026
Posted by: Duffer
[This review was collected as part of a promotion.] I chose a Samsung A17 cell phone that even I an 80 year old senior is able to traverse. The Samsung MEMBERS site which contains the user manual to my A17 is very helpful when I need to learn a new function. I own Samsung devices & appliances and none of them have ever let me down!
Value
5
Response from Samsung USBy R&R, September 17, 2026
Hello there Duffer,
Thank you for sharing your reasons for choosing the Galaxy A17 5G. The Galaxy A17 5G provides easy navigation, a large display, and useful Galaxy tools for daily tasks. We’re glad to hear that Samsung Members has helped you learn new features, and that your Samsung devices have consistently met your needs over the years. We appreciate your continued trust in Samsung!
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for sharing your reasons for choosing the Galaxy A17 5G. The Galaxy A17 5G provides easy navigation, a large display, and useful Galaxy tools for daily tasks. We’re glad to hear that Samsung Members has helped you learn new features, and that your Samsung devices have consistently met your needs over the years. We appreciate your continued trust in Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
4
Samsung A-17 cell phone
on September 15, 2026
Posted by: DAngel
[This review was collected as part of a promotion.] So glad I Chose this phone Samsung holds up to there name! Sleek, Stylish, Sexy!!
Phone that doesn't quit!
Phone that doesn't quit!
Value
4
Response from Samsung USBy R&R, September 16, 2026
Hi Dangel,
Thank you for sharing your thoughts on your Galaxy A17 5G. The Galaxy A17 5G combines a sleek design, reliable performance, and a contemporary look for everyday use. It’s great to hear that it meets the high standards of the Samsung brand and keeps up with your daily activities. Thank you for choosing the Samsung Galaxy A17 5G and enjoying your new device!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for sharing your thoughts on your Galaxy A17 5G. The Galaxy A17 5G combines a sleek design, reliable performance, and a contemporary look for everyday use. It’s great to hear that it meets the high standards of the Samsung brand and keeps up with your daily activities. Thank you for choosing the Samsung Galaxy A17 5G and enjoying your new device!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
4
Affordable & Reliable
on September 15, 2026
Posted by: 907SamsungQueen
[This review was collected as part of a promotion.] I chose this this phone mainly because I am a die hard Samsung user, but also because im currently on a budget (which is why I could only afford the A series and not the Galaxy) and out of all the different brands to choose from in my pride range Samsung always delivers. This phone does everything I need and more.
Value
4
Response from Samsung USBy R&R, September 16, 2026
Hey there 907SamsungQueen,
Thank you for sharing your reasons for choosing the Galaxy A17 5G. This device delivers reliable performance for your daily needs, complemented by a stylish design and practical features to keep you connected throughout the day. We appreciate that it offers everything you need while maintaining the trusted Samsung experience you've come to rely on. Thank you for being a loyal Samsung user!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for sharing your reasons for choosing the Galaxy A17 5G. This device delivers reliable performance for your daily needs, complemented by a stylish design and practical features to keep you connected throughout the day. We appreciate that it offers everything you need while maintaining the trusted Samsung experience you've come to rely on. Thank you for being a loyal Samsung user!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US