Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3 out of 5
4.3
(3,290 Reviews)
Open Ratings Snapshot
Rating breakdown 3,290 reviews
5 Stars
1,962
4 Stars
733
3 Stars
302
2 Stars
151
1 Star
142
35%of customers recommend this product. 
(
7 out of 20
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
5 out of 5
5
Love this product
on August 17, 2026
Posted by: Amber2000
[This review was collected as part of a promotion.] I choose this product because I love Samsung products
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my A17 Galaxy 5G phone
on August 17, 2026
Posted by: KittyKatK
[This review was collected as part of a promotion.] I chose my Samsung phone because I've always had great experience with dependability, photo taking, using it for business worked at home 3 years thru Covid, etc and never let me down.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
"I Choose "
on August 17, 2026
Posted by: Cheflife
[This review was collected as part of a promotion.] I do like my Device it takes amazing pics when it wants too. I just need more storage but would love to get the fold phone, just can't afford it.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
I was happy to receive my new phone!
on August 17, 2026
Posted by: Troneloco
[This review was collected as part of a promotion.] I chose this phone bc I love Samsung. It's been pretty great so far. I hope to learn everything it has to offer.
Value
2 out of 5
2
Response from Samsung USBy R&R, August 20, 2026
Hey there Troneloco,

Thank you for sharing why you chose the Galaxy A17 5G. We are thrilled to hear that you enjoy your device! The Galaxy A17 5G offers 5G connectivity, a large display, and versatile camera features to explore. We're glad your experience has been positive so far, and we appreciate your continued choice of Samsung. We hope you enjoy discovering everything your Galaxy has to offer!

-Ty

Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
LOVE IT!!!
on August 17, 2026
Posted by: Ajt2026
[This review was collected as part of a promotion.] I am so glad I chose the Samsung Galaxy A17 5G when my old phone broke. It runs smoothly and is good for video calls with family and mobile gaming!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good phone
on August 17, 2026
Posted by: Jonathan
[This review was collected as part of a promotion.] Works well most of time, what else do you want me to say?
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
A series review
on August 17, 2026
Posted by: Spider
[This review was collected as part of a promotion.] Not a very good phone . Sound breaks up.my other phone did the same thing
Value
3 out of 5
3
Response from Samsung USBy R&R, August 20, 2026
Hi Spider,

Thank you for sharing your thoughts on the Galaxy A17 5G. Designed to keep up with your daily routine, the Galaxy A17 5G offers 5G connectivity, a spacious display, and versatile camera features for everyday use. We understand that inconsistent sound can detract from calls and other daily activities. We appreciate your feedback as we continue to refine the Galaxy experience.

-Ty

Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Phone my son got me
on August 17, 2026
Posted by: Steph83
[This review was collected as part of a promotion.] I needed a phone badly after I dropped mine and the whole screen detached. My son had gotten me this one and I chose to keep it instead of getting a brand new one. I love Samsung and I think they are great phones!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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